All GreenstatsduringhuddleCaller is incollections(Lien stat8)Caller hasa POA onfileCaller askedto speak witha supervisorTOPSlettercallGot a faxaddressedto youSomeonetalks abouttheir kid(s)or siblingsWhere'smyrefundSomeonementionstheweatherLittercallCallerhas POAon fileCaller askquestiononly IRS cananswerTransferreda call tocollectionsMailed outdocumentsto callerI need apaymentplanReferredcaller tocompleteForm 21PTCcallCaller statesthey neverreceived aletterCannot talkto callerwithout aPOAWasteCallAssistssomeoneat thecounterDid a salestax returnAT thecounterCallerneeds theirState IDnumberProcesslottery for$1,000 ormoreAll GreenstatsduringhuddleCaller is incollections(Lien stat8)Caller hasa POA onfileCaller askedto speak witha supervisorTOPSlettercallGot a faxaddressedto youSomeonetalks abouttheir kid(s)or siblingsWhere'smyrefundSomeonementionstheweatherLittercallCallerhas POAon fileCaller askquestiononly IRS cananswerTransferreda call tocollectionsMailed outdocumentsto callerI need apaymentplanReferredcaller tocompleteForm 21PTCcallCaller statesthey neverreceived aletterCannot talkto callerwithout aPOAWasteCallAssistssomeoneat thecounterDid a salestax returnAT thecounterCallerneeds theirState IDnumberProcesslottery for$1,000 ormore

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All Green stats during huddle
  2. Caller is in collections (Lien stat 8)
  3. Caller has a POA on file
  4. Caller asked to speak with a supervisor
  5. TOPS letter call
  6. Got a fax addressed to you
  7. Someone talks about their kid(s) or siblings
  8. Where's my refund
  9. Someone mentions the weather
  10. Litter call
  11. Caller has POA on file
  12. Caller ask question only IRS can answer
  13. Transferred a call to collections
  14. Mailed out documents to caller
  15. I need a payment plan
  16. Referred caller to complete Form 21
  17. PTC call
  18. Caller states they never received a letter
  19. Cannot talk to caller without a POA
  20. Waste Call
  21. Assists someone at the counter
  22. Did a sales tax return AT the counter
  23. Caller needs their State ID number
  24. Process lottery for $1,000 or more