Someonetalks abouttheir kid(s)or siblingsI need apaymentplanReferredcaller tocompleteForm 21Callerneeds theirState IDnumberCallerhas POAon fileCaller is incollections(Lien stat8)Assistssomeoneat thecounterCaller hasa POA onfileCannot talkto callerwithout aPOACaller statesthey neverreceived aletterMailed outdocumentsto callerLittercallCaller askedto speak witha supervisorCaller askquestiononly IRS cananswerDid a salestax returnAT thecounterAll GreenstatsduringhuddleGot a faxaddressedto youWhere'smyrefundTOPSlettercallTransferreda call tocollectionsWasteCallProcesslottery for$1,000 ormorePTCcallSomeonementionstheweatherSomeonetalks abouttheir kid(s)or siblingsI need apaymentplanReferredcaller tocompleteForm 21Callerneeds theirState IDnumberCallerhas POAon fileCaller is incollections(Lien stat8)Assistssomeoneat thecounterCaller hasa POA onfileCannot talkto callerwithout aPOACaller statesthey neverreceived aletterMailed outdocumentsto callerLittercallCaller askedto speak witha supervisorCaller askquestiononly IRS cananswerDid a salestax returnAT thecounterAll GreenstatsduringhuddleGot a faxaddressedto youWhere'smyrefundTOPSlettercallTransferreda call tocollectionsWasteCallProcesslottery for$1,000 ormorePTCcallSomeonementionstheweather

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone talks about their kid(s) or siblings
  2. I need a payment plan
  3. Referred caller to complete Form 21
  4. Caller needs their State ID number
  5. Caller has POA on file
  6. Caller is in collections (Lien stat 8)
  7. Assists someone at the counter
  8. Caller has a POA on file
  9. Cannot talk to caller without a POA
  10. Caller states they never received a letter
  11. Mailed out documents to caller
  12. Litter call
  13. Caller asked to speak with a supervisor
  14. Caller ask question only IRS can answer
  15. Did a sales tax return AT the counter
  16. All Green stats during huddle
  17. Got a fax addressed to you
  18. Where's my refund
  19. TOPS letter call
  20. Transferred a call to collections
  21. Waste Call
  22. Process lottery for $1,000 or more
  23. PTC call
  24. Someone mentions the weather