PTCcallI need apaymentplanGot a faxaddressedto youReferredcaller tocompleteForm 21SomeonementionstheweatherProcesslottery for$1,000 ormoreCaller is incollections(Lien stat8)Transferreda call tocollectionsTOPSlettercallCaller statesthey neverreceived aletterDid a salestax returnAT thecounterWasteCallAll GreenstatsduringhuddleCallerhas POAon fileAssistssomeoneat thecounterMailed outdocumentsto callerLittercallCaller askedto speak witha supervisorSomeonetalks abouttheir kid(s)or siblingsCaller askquestiononly IRS cananswerCallerneeds theirState IDnumberWhere'smyrefundCaller hasa POA onfileCannot talkto callerwithout aPOAPTCcallI need apaymentplanGot a faxaddressedto youReferredcaller tocompleteForm 21SomeonementionstheweatherProcesslottery for$1,000 ormoreCaller is incollections(Lien stat8)Transferreda call tocollectionsTOPSlettercallCaller statesthey neverreceived aletterDid a salestax returnAT thecounterWasteCallAll GreenstatsduringhuddleCallerhas POAon fileAssistssomeoneat thecounterMailed outdocumentsto callerLittercallCaller askedto speak witha supervisorSomeonetalks abouttheir kid(s)or siblingsCaller askquestiononly IRS cananswerCallerneeds theirState IDnumberWhere'smyrefundCaller hasa POA onfileCannot talkto callerwithout aPOA

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PTC call
  2. I need a payment plan
  3. Got a fax addressed to you
  4. Referred caller to complete Form 21
  5. Someone mentions the weather
  6. Process lottery for $1,000 or more
  7. Caller is in collections (Lien stat 8)
  8. Transferred a call to collections
  9. TOPS letter call
  10. Caller states they never received a letter
  11. Did a sales tax return AT the counter
  12. Waste Call
  13. All Green stats during huddle
  14. Caller has POA on file
  15. Assists someone at the counter
  16. Mailed out documents to caller
  17. Litter call
  18. Caller asked to speak with a supervisor
  19. Someone talks about their kid(s) or siblings
  20. Caller ask question only IRS can answer
  21. Caller needs their State ID number
  22. Where's my refund
  23. Caller has a POA on file
  24. Cannot talk to caller without a POA