I need apaymentplanWasteCallCaller askquestiononly IRS cananswerCaller hasa POA onfileReferredcaller tocompleteForm 21PTCcallCaller is incollections(Lien stat8)All GreenstatsduringhuddleMailed outdocumentsto callerCaller statesthey neverreceived aletterCallerneeds theirState IDnumberCallerhas POAon fileProcesslottery for$1,000 ormoreCaller askedto speak witha supervisorCannot talkto callerwithout aPOALittercallSomeonetalks abouttheir kid(s)or siblingsTOPSlettercallWhere'smyrefundSomeonementionstheweatherGot a faxaddressedto youAssistssomeoneat thecounterTransferreda call tocollectionsDid a salestax returnAT thecounterI need apaymentplanWasteCallCaller askquestiononly IRS cananswerCaller hasa POA onfileReferredcaller tocompleteForm 21PTCcallCaller is incollections(Lien stat8)All GreenstatsduringhuddleMailed outdocumentsto callerCaller statesthey neverreceived aletterCallerneeds theirState IDnumberCallerhas POAon fileProcesslottery for$1,000 ormoreCaller askedto speak witha supervisorCannot talkto callerwithout aPOALittercallSomeonetalks abouttheir kid(s)or siblingsTOPSlettercallWhere'smyrefundSomeonementionstheweatherGot a faxaddressedto youAssistssomeoneat thecounterTransferreda call tocollectionsDid a salestax returnAT thecounter

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need a payment plan
  2. Waste Call
  3. Caller ask question only IRS can answer
  4. Caller has a POA on file
  5. Referred caller to complete Form 21
  6. PTC call
  7. Caller is in collections (Lien stat 8)
  8. All Green stats during huddle
  9. Mailed out documents to caller
  10. Caller states they never received a letter
  11. Caller needs their State ID number
  12. Caller has POA on file
  13. Process lottery for $1,000 or more
  14. Caller asked to speak with a supervisor
  15. Cannot talk to caller without a POA
  16. Litter call
  17. Someone talks about their kid(s) or siblings
  18. TOPS letter call
  19. Where's my refund
  20. Someone mentions the weather
  21. Got a fax addressed to you
  22. Assists someone at the counter
  23. Transferred a call to collections
  24. Did a sales tax return AT the counter