All GreenstatsduringhuddleTransferreda call tocollectionsProcesslottery for$1,000 ormoreWasteCallLittercallSomeonetalks abouttheir kid(s)or siblingsMailed outdocumentsto callerCaller askedto speak witha supervisorCaller hasa POA onfileGot a faxaddressedto youCallerneeds theirState IDnumberI need apaymentplanCaller statesthey neverreceived aletterCannot talkto callerwithout aPOATOPSlettercallAssistssomeoneat thecounterWhere'smyrefundCallerhas POAon fileDid a salestax returnAT thecounterCaller is incollections(Lien stat8)SomeonementionstheweatherReferredcaller tocompleteForm 21Caller askquestiononly IRS cananswerPTCcallAll GreenstatsduringhuddleTransferreda call tocollectionsProcesslottery for$1,000 ormoreWasteCallLittercallSomeonetalks abouttheir kid(s)or siblingsMailed outdocumentsto callerCaller askedto speak witha supervisorCaller hasa POA onfileGot a faxaddressedto youCallerneeds theirState IDnumberI need apaymentplanCaller statesthey neverreceived aletterCannot talkto callerwithout aPOATOPSlettercallAssistssomeoneat thecounterWhere'smyrefundCallerhas POAon fileDid a salestax returnAT thecounterCaller is incollections(Lien stat8)SomeonementionstheweatherReferredcaller tocompleteForm 21Caller askquestiononly IRS cananswerPTCcall

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. All Green stats during huddle
  2. Transferred a call to collections
  3. Process lottery for $1,000 or more
  4. Waste Call
  5. Litter call
  6. Someone talks about their kid(s) or siblings
  7. Mailed out documents to caller
  8. Caller asked to speak with a supervisor
  9. Caller has a POA on file
  10. Got a fax addressed to you
  11. Caller needs their State ID number
  12. I need a payment plan
  13. Caller states they never received a letter
  14. Cannot talk to caller without a POA
  15. TOPS letter call
  16. Assists someone at the counter
  17. Where's my refund
  18. Caller has POA on file
  19. Did a sales tax return AT the counter
  20. Caller is in collections (Lien stat 8)
  21. Someone mentions the weather
  22. Referred caller to complete Form 21
  23. Caller ask question only IRS can answer
  24. PTC call