Someonetalks abouttheir kid(s)or siblingsAll GreenstatsduringhuddlePTCcallDid a salestax returnAT thecounterGot a faxaddressedto youReferredcaller tocompleteForm 21Caller askquestiononly IRS cananswerMailed outdocumentsto callerCannot talkto callerwithout aPOAI need apaymentplanCaller hasa POA onfileTOPSlettercallSomeonementionstheweatherCaller is incollections(Lien stat8)Callerneeds theirState IDnumberWhere'smyrefundWasteCallLittercallCaller askedto speak witha supervisorAssistssomeoneat thecounterCaller statesthey neverreceived aletterCallerhas POAon fileTransferreda call tocollectionsProcesslottery for$1,000 ormoreSomeonetalks abouttheir kid(s)or siblingsAll GreenstatsduringhuddlePTCcallDid a salestax returnAT thecounterGot a faxaddressedto youReferredcaller tocompleteForm 21Caller askquestiononly IRS cananswerMailed outdocumentsto callerCannot talkto callerwithout aPOAI need apaymentplanCaller hasa POA onfileTOPSlettercallSomeonementionstheweatherCaller is incollections(Lien stat8)Callerneeds theirState IDnumberWhere'smyrefundWasteCallLittercallCaller askedto speak witha supervisorAssistssomeoneat thecounterCaller statesthey neverreceived aletterCallerhas POAon fileTransferreda call tocollectionsProcesslottery for$1,000 ormore

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone talks about their kid(s) or siblings
  2. All Green stats during huddle
  3. PTC call
  4. Did a sales tax return AT the counter
  5. Got a fax addressed to you
  6. Referred caller to complete Form 21
  7. Caller ask question only IRS can answer
  8. Mailed out documents to caller
  9. Cannot talk to caller without a POA
  10. I need a payment plan
  11. Caller has a POA on file
  12. TOPS letter call
  13. Someone mentions the weather
  14. Caller is in collections (Lien stat 8)
  15. Caller needs their State ID number
  16. Where's my refund
  17. Waste Call
  18. Litter call
  19. Caller asked to speak with a supervisor
  20. Assists someone at the counter
  21. Caller states they never received a letter
  22. Caller has POA on file
  23. Transferred a call to collections
  24. Process lottery for $1,000 or more