Caller askquestiononly IRS cananswerCallerneeds theirState IDnumberAll GreenstatsduringhuddleLittercallCaller is incollections(Lien stat8)Caller statesthey neverreceived aletterTransferreda call tocollectionsGot a faxaddressedto youCaller hasa POA onfileProcesslottery for$1,000 ormorePTCcallCaller askedto speak witha supervisorReferredcaller tocompleteForm 21Where'smyrefundWasteCallAssistssomeoneat thecounterSomeonementionstheweatherDid a salestax returnAT thecounterCannot talkto callerwithout aPOASomeonetalks abouttheir kid(s)or siblingsI need apaymentplanCallerhas POAon fileTOPSlettercallMailed outdocumentsto callerCaller askquestiononly IRS cananswerCallerneeds theirState IDnumberAll GreenstatsduringhuddleLittercallCaller is incollections(Lien stat8)Caller statesthey neverreceived aletterTransferreda call tocollectionsGot a faxaddressedto youCaller hasa POA onfileProcesslottery for$1,000 ormorePTCcallCaller askedto speak witha supervisorReferredcaller tocompleteForm 21Where'smyrefundWasteCallAssistssomeoneat thecounterSomeonementionstheweatherDid a salestax returnAT thecounterCannot talkto callerwithout aPOASomeonetalks abouttheir kid(s)or siblingsI need apaymentplanCallerhas POAon fileTOPSlettercallMailed outdocumentsto caller

Life of a TPA Agent - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Caller ask question only IRS can answer
  2. Caller needs their State ID number
  3. All Green stats during huddle
  4. Litter call
  5. Caller is in collections (Lien stat 8)
  6. Caller states they never received a letter
  7. Transferred a call to collections
  8. Got a fax addressed to you
  9. Caller has a POA on file
  10. Process lottery for $1,000 or more
  11. PTC call
  12. Caller asked to speak with a supervisor
  13. Referred caller to complete Form 21
  14. Where's my refund
  15. Waste Call
  16. Assists someone at the counter
  17. Someone mentions the weather
  18. Did a sales tax return AT the counter
  19. Cannot talk to caller without a POA
  20. Someone talks about their kid(s) or siblings
  21. I need a payment plan
  22. Caller has POA on file
  23. TOPS letter call
  24. Mailed out documents to caller