Life of a TPA Agent

Life of a TPA Agent Bingo Card
Preview

This bingo card has a free space and 24 words: Caller asked to speak with a supervisor, Waste Call, Transferred a call to collections, Got a fax addressed to you, Caller has POA on file, Caller needs their State ID number, I need a payment plan, Mailed out documents to caller, Referred caller to complete Form 21, All Green stats during huddle, Someone talks about their kid(s) or siblings, Process lottery for $1,000 or more, Caller has a POA on file, Where's my refund, TOPS letter call, PTC call, Did a sales tax return AT the counter, Someone mentions the weather, Litter call, Cannot talk to caller without a POA, Caller is in collections (Lien stat 8), Assists someone at the counter, Caller states they never received a letter and Caller ask question only IRS can answer.

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