(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Discovered the Gap
Asked about the need for all 3 products
Knows what customer's future business looks like
Used a Lever
Understood customer's budget priorities
Called Customer by name
Noted information in CRM
Gained information not known
Found out what customers liked about current services
Obtained a renewal on the call
Uncovered new opportunities
Conversation was natural and customer engaged
Dismissal
Active listening
Set future appointment
Clear goal on why you are calling
up sold customer
Talked with the decision maker
Asked about satisfaction with customer service of current provider
Asked a follow up question
Challenges customer is facing
Contributed to the list of questions to ask customers
