(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Dismissal
Asked a follow up question
Knows what customer's future business looks like
Talked with the decision maker
Clear goal on why you are calling
Active listening
Noted information in CRM
Uncovered Need
up sold customer
Contributed to the list of questions to ask customers
Asked for a referral
Obtained a renewal on the call
Uncovered new opportunities
Asked about the need for all 3 products
Conversation was natural and customer engaged
Found out what customers liked about current services
Set future appointment
Understood customer's budget priorities
Discovered the Gap
Asked about satisfaction with customer service of current provider
