(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Conversation was natural and customer engaged
Discovered the Gap
Set future appointment
Gained information not known
Uncovered Need
up sold customer
Uncovered new opportunities
Knows what customer's future business looks like
Obtained a renewal on the call
Found out what customers liked about current services
Active listening
Challenges customer is facing
Asked about the need for all 3 products
Clear goal on why you are calling
Contributed to the list of questions to ask customers
Noted information in CRM
Talked with the decision maker
Used a Lever
Asked about satisfaction with customer service of current provider
