(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Active listening
Asked a follow up question
Challenges customer is facing
Asked about the need for all 3 products
Set future appointment
Conversation was natural and customer engaged
Contributed to the list of questions to ask customers
up sold customer
Asked for a referral
Gained information not known
Uncovered new opportunities
Clear goal on why you are calling
Understood customer's budget priorities
Talked with the decision maker
Called Customer by name
Noted information in CRM
Dismissal
Asked about satisfaction with customer service of current provider
Uncovered Need
Discovered the Gap
Obtained a renewal on the call
Found out what customers liked about current services
