(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked a follow up question
Asked for a referral
Asked about satisfaction with customer service of current provider
Knows what customer's future business looks like
Clear goal on why you are calling
Dismissal
Challenges customer is facing
Obtained a renewal on the call
Conversation was natural and customer engaged
Understood customer's budget priorities
Noted information in CRM
Set future appointment
Discovered the Gap
Gained information not known
Asked about the need for all 3 products
Called Customer by name
Active listening
Uncovered Need
Used a Lever
Talked with the decision maker
up sold customer
Found out what customers liked about current services
Contributed to the list of questions to ask customers
