(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Active listening
Challenges customer is facing
Discovered the Gap
Contributed to the list of questions to ask customers
Asked for a referral
Clear goal on why you are calling
Conversation was natural and customer engaged
Uncovered Need
Dismissal
Gained information not known
Set future appointment
Asked a follow up question
Uncovered new opportunities
Noted information in CRM
up sold customer
Obtained a renewal on the call
Called Customer by name
Used a Lever
Knows what customer's future business looks like
Asked about the need for all 3 products
Understood customer's budget priorities
Talked with the decision maker
Asked about satisfaction with customer service of current provider
Found out what customers liked about current services
