(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found out what customers liked about current services
Gained information not known
Asked about the need for all 3 products
Contributed to the list of questions to ask customers
Active listening
Asked a follow up question
Uncovered Need
Challenges customer is facing
up sold customer
Used a Lever
Uncovered new opportunities
Noted information in CRM
Obtained a renewal on the call
Talked with the decision maker
Conversation was natural and customer engaged
Asked for a referral
Called Customer by name
Clear goal on why you are calling
Dismissal
Knows what customer's future business looks like
Understood customer's budget priorities
Asked about satisfaction with customer service of current provider
