(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Uncovered Need
Found out what customers liked about current services
Gained information not known
Talked with the decision maker
Asked a follow up question
up sold customer
Knows what customer's future business looks like
Asked about satisfaction with customer service of current provider
Discovered the Gap
Set future appointment
Uncovered new opportunities
Understood customer's budget priorities
Used a Lever
Challenges customer is facing
Conversation was natural and customer engaged
Noted information in CRM
Dismissal
Called Customer by name
Obtained a renewal on the call
Asked about the need for all 3 products
Contributed to the list of questions to ask customers
