(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Called Customer by name
Asked a follow up question
Conversation was natural and customer engaged
Dismissal
Knows what customer's future business looks like
Asked about satisfaction with customer service of current provider
Clear goal on why you are calling
Talked with the decision maker
Set future appointment
Noted information in CRM
Uncovered Need
Asked about the need for all 3 products
Understood customer's budget priorities
Contributed to the list of questions to ask customers
Uncovered new opportunities
up sold customer
Challenges customer is facing
Found out what customers liked about current services
