I asked them ifthey watchedthe openenrollmentvideoSENDPRESUMPTIVELINK TO GETMMCONFIRMWE CANLEAVEPHICAPTUREBARRIER(S)REMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARCLOSED ATASK FORANOTHERAHAREMINDTHEM OFFSA/HSAGETDELEGATESTATUSREMINDTHEM OFAHA ORASSIGNYOURSELFCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLBRING UPOE ON ANON-OECALLENHNACE1 MEMBERTOCHA/BH/WHTDO A FULLVALUESTATEMENTCHECKEDFORADDITIONALNEEDSATTACHNETWORKSTATUS TOTHERECORDPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLDORECAPON 4CALLSREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANTRANSFEREDTO CSTATREFER 2PEOPLETO A PGSHARED APOSTIVEOE CALL INSLACKCHECKEDNETWORKSTATUSHAVE NOTMISSEDANY TIMEDURING OEGO OVERWHAT ISCHANGINGWITH 3PEOPLEI asked them ifthey watchedthe openenrollmentvideoSENDPRESUMPTIVELINK TO GETMMCONFIRMWE CANLEAVEPHICAPTUREBARRIER(S)REMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARCLOSED ATASK FORANOTHERAHAREMINDTHEM OFFSA/HSAGETDELEGATESTATUSREMINDTHEM OFAHA ORASSIGNYOURSELFCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLBRING UPOE ON ANON-OECALLENHNACE1 MEMBERTOCHA/BH/WHTDO A FULLVALUESTATEMENTCHECKEDFORADDITIONALNEEDSATTACHNETWORKSTATUS TOTHERECORDPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLDORECAPON 4CALLSREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANTRANSFEREDTO CSTATREFER 2PEOPLETO A PGSHARED APOSTIVEOE CALL INSLACKCHECKEDNETWORKSTATUSHAVE NOTMISSEDANY TIMEDURING OEGO OVERWHAT ISCHANGINGWITH 3PEOPLE

OE BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I asked them if they watched the open enrollment video
  2. SEND PRESUMPTIVE LINK TO GET MM
  3. CONFIRM WE CAN LEAVE PHI
  4. CAPTURE BARRIER(S)
  5. REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR
  6. CLOSED A TASK FOR ANOTHER AHA
  7. REMIND THEM OF FSA/HSA
  8. GET DELEGATE STATUS
  9. REMIND THEM OF AHA OR ASSIGN YOURSELF
  10. CHECK FOR UNDERSTANDING THROUGH OUT THE CALL
  11. BRING UP OE ON A NON-OE CALL
  12. ENHNACE 1 MEMBER TO CHA/BH/WHT
  13. DO A FULL VALUE STATEMENT
  14. CHECKED FOR ADDITIONAL NEEDS
  15. ATTACH NETWORK STATUS TO THE RECORD
  16. PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL
  17. DO RECAP ON 4 CALLS
  18. REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN
  19. TRANSFERED TO CSTAT
  20. REFER 2 PEOPLE TO A PG
  21. SHARED A POSTIVE OE CALL IN SLACK
  22. CHECKED NETWORK STATUS
  23. HAVE NOT MISSED ANY TIME DURING OE
  24. GO OVER WHAT IS CHANGING WITH 3 PEOPLE