PROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLENHNACE1 MEMBERTOCHA/BH/WHTREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARGO OVERWHAT ISCHANGINGWITH 3PEOPLESENDPRESUMPTIVELINK TO GETMMATTACHNETWORKSTATUS TOTHERECORDREMINDTHEM OFFSA/HSACHECKEDNETWORKSTATUSGETDELEGATESTATUSBRING UPOE ON ANON-OECALLDO A FULLVALUESTATEMENTCONFIRMWE CANLEAVEPHICAPTUREBARRIER(S)HAVE NOTMISSEDANY TIMEDURING OECHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELFCLOSED ATASK FORANOTHERAHASHARED APOSTIVEOE CALL INSLACKDORECAPON 4CALLSREFER 2PEOPLETO A PGI asked them ifthey watchedthe openenrollmentvideoTRANSFEREDTO CSTATREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLENHNACE1 MEMBERTOCHA/BH/WHTREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARGO OVERWHAT ISCHANGINGWITH 3PEOPLESENDPRESUMPTIVELINK TO GETMMATTACHNETWORKSTATUS TOTHERECORDREMINDTHEM OFFSA/HSACHECKEDNETWORKSTATUSGETDELEGATESTATUSBRING UPOE ON ANON-OECALLDO A FULLVALUESTATEMENTCONFIRMWE CANLEAVEPHICAPTUREBARRIER(S)HAVE NOTMISSEDANY TIMEDURING OECHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELFCLOSED ATASK FORANOTHERAHASHARED APOSTIVEOE CALL INSLACKDORECAPON 4CALLSREFER 2PEOPLETO A PGI asked them ifthey watchedthe openenrollmentvideoTRANSFEREDTO CSTATREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLAN

OE BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL
  2. CHECK FOR UNDERSTANDING THROUGH OUT THE CALL
  3. ENHNACE 1 MEMBER TO CHA/BH/WHT
  4. REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR
  5. GO OVER WHAT IS CHANGING WITH 3 PEOPLE
  6. SEND PRESUMPTIVE LINK TO GET MM
  7. ATTACH NETWORK STATUS TO THE RECORD
  8. REMIND THEM OF FSA/HSA
  9. CHECKED NETWORK STATUS
  10. GET DELEGATE STATUS
  11. BRING UP OE ON A NON-OE CALL
  12. DO A FULL VALUE STATEMENT
  13. CONFIRM WE CAN LEAVE PHI
  14. CAPTURE BARRIER(S)
  15. HAVE NOT MISSED ANY TIME DURING OE
  16. CHECKED FOR ADDITIONAL NEEDS
  17. REMIND THEM OF AHA OR ASSIGN YOURSELF
  18. CLOSED A TASK FOR ANOTHER AHA
  19. SHARED A POSTIVE OE CALL IN SLACK
  20. DO RECAP ON 4 CALLS
  21. REFER 2 PEOPLE TO A PG
  22. I asked them if they watched the open enrollment video
  23. TRANSFERED TO CSTAT
  24. REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN