DORECAPON 4CALLSTRANSFEREDTO CSTATREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARGETDELEGATESTATUSREFER 2PEOPLETO A PGSENDPRESUMPTIVELINK TO GETMMREMINDTHEM OFFSA/HSABRING UPOE ON ANON-OECALLDO A FULLVALUESTATEMENTCHECKEDNETWORKSTATUSI asked them ifthey watchedthe openenrollmentvideoHAVE NOTMISSEDANY TIMEDURING OECLOSED ATASK FORANOTHERAHAPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLCAPTUREBARRIER(S)CONFIRMWE CANLEAVEPHIENHNACE1 MEMBERTOCHA/BH/WHTATTACHNETWORKSTATUS TOTHERECORDSHARED APOSTIVEOE CALL INSLACKGO OVERWHAT ISCHANGINGWITH 3PEOPLECHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELFDORECAPON 4CALLSTRANSFEREDTO CSTATREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARGETDELEGATESTATUSREFER 2PEOPLETO A PGSENDPRESUMPTIVELINK TO GETMMREMINDTHEM OFFSA/HSABRING UPOE ON ANON-OECALLDO A FULLVALUESTATEMENTCHECKEDNETWORKSTATUSI asked them ifthey watchedthe openenrollmentvideoHAVE NOTMISSEDANY TIMEDURING OECLOSED ATASK FORANOTHERAHAPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLCAPTUREBARRIER(S)CONFIRMWE CANLEAVEPHIENHNACE1 MEMBERTOCHA/BH/WHTATTACHNETWORKSTATUS TOTHERECORDSHARED APOSTIVEOE CALL INSLACKGO OVERWHAT ISCHANGINGWITH 3PEOPLECHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELF

OE BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. DO RECAP ON 4 CALLS
  2. TRANSFERED TO CSTAT
  3. REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN
  4. CHECK FOR UNDERSTANDING THROUGH OUT THE CALL
  5. REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR
  6. GET DELEGATE STATUS
  7. REFER 2 PEOPLE TO A PG
  8. SEND PRESUMPTIVE LINK TO GET MM
  9. REMIND THEM OF FSA/HSA
  10. BRING UP OE ON A NON-OE CALL
  11. DO A FULL VALUE STATEMENT
  12. CHECKED NETWORK STATUS
  13. I asked them if they watched the open enrollment video
  14. HAVE NOT MISSED ANY TIME DURING OE
  15. CLOSED A TASK FOR ANOTHER AHA
  16. PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL
  17. CAPTURE BARRIER(S)
  18. CONFIRM WE CAN LEAVE PHI
  19. ENHNACE 1 MEMBER TO CHA/BH/WHT
  20. ATTACH NETWORK STATUS TO THE RECORD
  21. SHARED A POSTIVE OE CALL IN SLACK
  22. GO OVER WHAT IS CHANGING WITH 3 PEOPLE
  23. CHECKED FOR ADDITIONAL NEEDS
  24. REMIND THEM OF AHA OR ASSIGN YOURSELF