TRANSFEREDTO CSTATBRING UPOE ON ANON-OECALLCLOSED ATASK FORANOTHERAHACAPTUREBARRIER(S)ATTACHNETWORKSTATUS TOTHERECORDGETDELEGATESTATUSCHECKEDNETWORKSTATUSI asked them ifthey watchedthe openenrollmentvideoDORECAPON 4CALLSCONFIRMWE CANLEAVEPHIREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARDO A FULLVALUESTATEMENTREMINDTHEM OFFSA/HSAREMINDTHEM OFAHA ORASSIGNYOURSELFENHNACE1 MEMBERTOCHA/BH/WHTREFER 2PEOPLETO A PGREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANGO OVERWHAT ISCHANGINGWITH 3PEOPLEPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLHAVE NOTMISSEDANY TIMEDURING OESHARED APOSTIVEOE CALL INSLACKCHECKEDFORADDITIONALNEEDSSENDPRESUMPTIVELINK TO GETMMCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLTRANSFEREDTO CSTATBRING UPOE ON ANON-OECALLCLOSED ATASK FORANOTHERAHACAPTUREBARRIER(S)ATTACHNETWORKSTATUS TOTHERECORDGETDELEGATESTATUSCHECKEDNETWORKSTATUSI asked them ifthey watchedthe openenrollmentvideoDORECAPON 4CALLSCONFIRMWE CANLEAVEPHIREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARDO A FULLVALUESTATEMENTREMINDTHEM OFFSA/HSAREMINDTHEM OFAHA ORASSIGNYOURSELFENHNACE1 MEMBERTOCHA/BH/WHTREFER 2PEOPLETO A PGREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANGO OVERWHAT ISCHANGINGWITH 3PEOPLEPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLHAVE NOTMISSEDANY TIMEDURING OESHARED APOSTIVEOE CALL INSLACKCHECKEDFORADDITIONALNEEDSSENDPRESUMPTIVELINK TO GETMMCHECKFORUNDERSTANDINGTHROUGH OUTTHE CALL

OE BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TRANSFERED TO CSTAT
  2. BRING UP OE ON A NON-OE CALL
  3. CLOSED A TASK FOR ANOTHER AHA
  4. CAPTURE BARRIER(S)
  5. ATTACH NETWORK STATUS TO THE RECORD
  6. GET DELEGATE STATUS
  7. CHECKED NETWORK STATUS
  8. I asked them if they watched the open enrollment video
  9. DO RECAP ON 4 CALLS
  10. CONFIRM WE CAN LEAVE PHI
  11. REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR
  12. DO A FULL VALUE STATEMENT
  13. REMIND THEM OF FSA/HSA
  14. REMIND THEM OF AHA OR ASSIGN YOURSELF
  15. ENHNACE 1 MEMBER TO CHA/BH/WHT
  16. REFER 2 PEOPLE TO A PG
  17. REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN
  18. GO OVER WHAT IS CHANGING WITH 3 PEOPLE
  19. PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL
  20. HAVE NOT MISSED ANY TIME DURING OE
  21. SHARED A POSTIVE OE CALL IN SLACK
  22. CHECKED FOR ADDITIONAL NEEDS
  23. SEND PRESUMPTIVE LINK TO GET MM
  24. CHECK FOR UNDERSTANDING THROUGH OUT THE CALL