I asked them ifthey watchedthe openenrollmentvideoCHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELFCONFIRMWE CANLEAVEPHIGO OVERWHAT ISCHANGINGWITH 3PEOPLEREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANSENDPRESUMPTIVELINK TO GETMMDO A FULLVALUESTATEMENTREMINDTHEM OFFSA/HSAREFER 2PEOPLETO A PGGETDELEGATESTATUSBRING UPOE ON ANON-OECALLCLOSED ATASK FORANOTHERAHACHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLATTACHNETWORKSTATUS TOTHERECORDDORECAPON 4CALLSTRANSFEREDTO CSTATSHARED APOSTIVEOE CALL INSLACKCHECKEDNETWORKSTATUSENHNACE1 MEMBERTOCHA/BH/WHTPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARCAPTUREBARRIER(S)HAVE NOTMISSEDANY TIMEDURING OEI asked them ifthey watchedthe openenrollmentvideoCHECKEDFORADDITIONALNEEDSREMINDTHEM OFAHA ORASSIGNYOURSELFCONFIRMWE CANLEAVEPHIGO OVERWHAT ISCHANGINGWITH 3PEOPLEREVIEW ACLAIMS/ACCUMS TOHELP THEMCHOOSE APLANSENDPRESUMPTIVELINK TO GETMMDO A FULLVALUESTATEMENTREMINDTHEM OFFSA/HSAREFER 2PEOPLETO A PGGETDELEGATESTATUSBRING UPOE ON ANON-OECALLCLOSED ATASK FORANOTHERAHACHECKFORUNDERSTANDINGTHROUGH OUTTHE CALLATTACHNETWORKSTATUS TOTHERECORDDORECAPON 4CALLSTRANSFEREDTO CSTATSHARED APOSTIVEOE CALL INSLACKCHECKEDNETWORKSTATUSENHNACE1 MEMBERTOCHA/BH/WHTPROVIDEFULL ANDCOMPLETEBENEFITSFOR EACHCALLREMINDEDMEMBER TORECONFIRMNETWORKSTATUS FOR INTHE NEW PLANYEARCAPTUREBARRIER(S)HAVE NOTMISSEDANY TIMEDURING OE

OE BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I asked them if they watched the open enrollment video
  2. CHECKED FOR ADDITIONAL NEEDS
  3. REMIND THEM OF AHA OR ASSIGN YOURSELF
  4. CONFIRM WE CAN LEAVE PHI
  5. GO OVER WHAT IS CHANGING WITH 3 PEOPLE
  6. REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN
  7. SEND PRESUMPTIVE LINK TO GET MM
  8. DO A FULL VALUE STATEMENT
  9. REMIND THEM OF FSA/HSA
  10. REFER 2 PEOPLE TO A PG
  11. GET DELEGATE STATUS
  12. BRING UP OE ON A NON-OE CALL
  13. CLOSED A TASK FOR ANOTHER AHA
  14. CHECK FOR UNDERSTANDING THROUGH OUT THE CALL
  15. ATTACH NETWORK STATUS TO THE RECORD
  16. DO RECAP ON 4 CALLS
  17. TRANSFERED TO CSTAT
  18. SHARED A POSTIVE OE CALL IN SLACK
  19. CHECKED NETWORK STATUS
  20. ENHNACE 1 MEMBER TO CHA/BH/WHT
  21. PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL
  22. REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR
  23. CAPTURE BARRIER(S)
  24. HAVE NOT MISSED ANY TIME DURING OE