This bingo card has a free space and 24 words: DO A FULL VALUE STATEMENT, GET DELEGATE STATUS, I asked them if they watched the open enrollment video, ATTACH NETWORK STATUS TO THE RECORD, PROVIDE FULL AND COMPLETE BENEFITS FOR EACH CALL, SEND PRESUMPTIVE LINK TO GET MM, REVIEW A CLAIMS/ ACCUMS TO HELP THEM CHOOSE A PLAN, DO RECAP ON 4 CALLS, CHECKED NETWORK STATUS, CHECKED FOR ADDITIONAL NEEDS, CONFIRM WE CAN LEAVE PHI, BRING UP OE ON A NON-OE CALL, REMIND THEM OF FSA/HSA, HAVE NOT MISSED ANY TIME DURING OE, ENHNACE 1 MEMBER TO CHA/BH/WHT, REMIND THEM OF AHA OR ASSIGN YOURSELF, CHECK FOR UNDERSTANDING THROUGH OUT THE CALL, CLOSED A TASK FOR ANOTHER AHA, SHARED A POSTIVE OE CALL IN SLACK, REFER 2 PEOPLE TO A PG, REMINDED MEMBER TO RECONFIRM NETWORK STATUS FOR IN THE NEW PLAN YEAR, CAPTURE BARRIER(S), GO OVER WHAT IS CHANGING WITH 3 PEOPLE and TRANSFERED TO CSTAT.
Open Enrollment Bingo | QA BINGO | Customer Service Bingo! | Open Enrollment Bingo | OJT 1: Class Bingo
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