FREESPACERESOLVETHEISSUESURVEYEMPATHYAVOIDHOMEWORKFOR THEMEMBERAVOIDJARGONFIRST CALLRESOLUTIONHOLDTIMEWARMGREETINGFREESPACESUMMARIZEAPPRECIATIONSTATEMENT AVOIDDEADAIRSECUREMEMBERWEBSITEPARAPHRASEASKPROBINGQUESTIONSFREESPACERESOLVETHEISSUESURVEYEMPATHYAVOIDHOMEWORKFOR THEMEMBERAVOIDJARGONFIRST CALLRESOLUTIONHOLDTIMEWARMGREETINGFREESPACESUMMARIZEAPPRECIATIONSTATEMENTAVOIDDEADAIRSECUREMEMBERWEBSITEPARAPHRASEASKPROBINGQUESTIONS

QUEST SKILLS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. FREE SPACE
  2. RESOLVE THE ISSUE
  3. SURVEY
  4. EMPATHY
  5. AVOID HOMEWORK FOR THE MEMBER
  6. AVOID JARGON
  7. FIRST CALL RESOLUTION
  8. HOLD TIME
  9. WARM GREETING
  10. FREE SPACE
  11. SUMMARIZE
  12. APPRECIATION STATEMENT
  13. AVOID DEAD AIR
  14. SECURE MEMBER WEBSITE
  15. PARAPHRASE
  16. ASK PROBING QUESTIONS