Customer isconfident inthe solutionCollaboratewith thecustomerDemonstratesPatienceConfirmunderstandingProductExpertiseEfficientandaccurateBeXfinityProudFinally!Someonewho canhelp meFollowAccountCluesClarifyunderstandingWelcomedas afriendCustomize,tailorresponse,fullyengagedCaring,friendly,conversationalIndividualizedInteractionValue thecustomer'stimeAppropriateGrammarShowscan doattitudeFrustrationsareunderstoodKeep itsimpleSilly!Improvethecustomer'slifestyleReviewwhat,how, whyRespectfulandcourteousBuildRapportCustomer isconfident inthe agentCustomer isconfident inthe solutionCollaboratewith thecustomerDemonstratesPatienceConfirmunderstandingProductExpertiseEfficientandaccurateBeXfinityProudFinally!Someonewho canhelp meFollowAccountCluesClarifyunderstandingWelcomedas afriendCustomize,tailorresponse,fullyengagedCaring,friendly,conversationalIndividualizedInteractionValue thecustomer'stimeAppropriateGrammarShowscan doattitudeFrustrationsareunderstoodKeep itsimpleSilly!Improvethecustomer'slifestyleReviewwhat,how, whyRespectfulandcourteousBuildRapportCustomer isconfident inthe agent

S4X Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
N
5
B
6
N
7
O
8
G
9
I
10
B
11
G
12
O
13
I
14
I
15
G
16
B
17
G
18
O
19
N
20
G
21
O
22
O
23
B
24
N
  1. I-Customer is confident in the solution
  2. B-Collaborate with the customer
  3. I-Demonstrates Patience
  4. N-Confirm understanding
  5. B-Product Expertise
  6. N-Efficient and accurate
  7. O-Be Xfinity Proud
  8. G-Finally! Someone who can help me
  9. I-Follow Account Clues
  10. B-Clarify understanding
  11. G-Welcomed as a friend
  12. O-Customize, tailor response, fully engaged
  13. I-Caring, friendly, conversational
  14. I-Individualized Interaction
  15. G-Value the customer's time
  16. B-Appropriate Grammar
  17. G-Shows can do attitude
  18. O-Frustrations are understood
  19. N-Keep it simple Silly!
  20. G-Improve the customer's lifestyle
  21. O-Review what, how, why
  22. O-Respectful and courteous
  23. B-Build Rapport
  24. N-Customer is confident in the agent