This bingo card has a free space and 24 words: Build Rapport, Individualized Interaction, Keep it simple Silly!, Value the customer's time, Review what, how, why, Product Expertise, Customer is confident in the solution, Customer is confident in the agent, Improve the customer's lifestyle, Customize, tailor response, fully engaged, Collaborate with the customer, Demonstrates Patience, Finally! Someone who can help me, Be Xfinity Proud, Appropriate Grammar, Follow Account Clues, Efficient and accurate, Welcomed as a friend, Respectful and courteous, Clarify understanding, Caring, friendly, conversational, Confirm understanding, Shows can do attitude and Frustrations are understood.
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