PSR: "I'vebeendoing thisfor years"Field rep callsand dumpstoo much infoat once -Word Vomit"Vestus""But theclips in thefront areclosed"More than7 calls inqueueTSL answersyour questionby askingsomething youalreadyprovidedYou get a callnear the end ofyour shift thattakes youbeyond yourshift"15%,20%, 28%,34%,42%...""I hatethis stupidthing""Electroids"Call lastsmore than45minutesPT calls totroubleshootbut is toobusy totroubleshoot"Malfunctioning"TM: "PT needs aretraining, sendPSR." PT doesn't need aretraining"I don'tneed towear it, Ifeel fine"You repeatedyourself atleast 4xduring thecallPSR: "Howdo I getinto the V-trick?"Got an emailthat thereare calls inqueue"Daughter"spelledwrong onthe PACaller callsyou by thewrongname"I'm anengineer"TM: "I justspoke withthe PT. Canyou callthem?"TV islouderthan thePT"I've done allthat already!"But you havethem do it and itresolves theproblemPSR: "I'vebeendoing thisfor years"Field rep callsand dumpstoo much infoat once -Word Vomit"Vestus""But theclips in thefront areclosed"More than7 calls inqueueTSL answersyour questionby askingsomething youalreadyprovidedYou get a callnear the end ofyour shift thattakes youbeyond yourshift"15%,20%, 28%,34%,42%...""I hatethis stupidthing""Electroids"Call lastsmore than45minutesPT calls totroubleshootbut is toobusy totroubleshoot"Malfunctioning"TM: "PT needs aretraining, sendPSR." PT doesn't need aretraining"I don'tneed towear it, Ifeel fine"You repeatedyourself atleast 4xduring thecallPSR: "Howdo I getinto the V-trick?"Got an emailthat thereare calls inqueue"Daughter"spelledwrong onthe PACaller callsyou by thewrongname"I'm anengineer"TM: "I justspoke withthe PT. Canyou callthem?"TV islouderthan thePT"I've done allthat already!"But you havethem do it and itresolves theproblem

Tech Support 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PSR: "I've been doing this for years"
  2. Field rep calls and dumps too much info at once - Word Vomit
  3. "Vestus"
  4. "But the clips in the front are closed"
  5. More than 7 calls in queue
  6. TSL answers your question by asking something you already provided
  7. You get a call near the end of your shift that takes you beyond your shift
  8. "15%, 20%, 28%, 34%, 42%..."
  9. "I hate this stupid thing"
  10. "Electroids"
  11. Call lasts more than 45 minutes
  12. PT calls to troubleshoot but is too busy to troubleshoot
  13. "Malfunctioning"
  14. TM: "PT needs a retraining, send PSR." PT doesn't need a retraining
  15. "I don't need to wear it, I feel fine"
  16. You repeated yourself at least 4x during the call
  17. PSR: "How do I get into the V-trick?"
  18. Got an email that there are calls in queue
  19. "Daughter" spelled wrong on the PA
  20. Caller calls you by the wrong name
  21. "I'm an engineer"
  22. TM: "I just spoke with the PT. Can you call them?"
  23. TV is louder than the PT
  24. "I've done all that already!" But you have them do it and it resolves the problem