Post in teamchat at leastonce per dayBe ontime 10days in arowAsk aquestionin generalProductivityat 80% orabove dailyfor 5 days80% or morecomplianceon QAcontact Responserate over10% dailyAsking astudent whattheir favoritecolor is  DSATresponseunder 10percentAsking thestudenttheir majorfor schoolAcknowledgeyouevaluation inStellaNo techissues for14 days80% or moreon efficiencyon QAcontactsBe ontime 5days in arowLook upaccountsharingknowledge inthe KBIntroduceyourself toone of ournew hires Dm Kim orNatalie youresponse forthe questionof the dayDeescalatedanescalationUse the wordof the daysuccessfullyin aconversation100%KB for"2" QASay studentname 3times in acontactCSAT ator above80%"3" 5 starrating ina rowTake yourbreak/lunchon timeHelp acustomerfrom the statethat youlive/lived inPost in teamchat at leastonce per dayBe ontime 10days in arowAsk aquestionin generalProductivityat 80% orabove dailyfor 5 days80% or morecomplianceon QAcontact Responserate over10% dailyAsking astudent whattheir favoritecolor is  DSATresponseunder 10percentAsking thestudenttheir majorfor schoolAcknowledgeyouevaluation inStellaNo techissues for14 days80% or moreon efficiencyon QAcontactsBe ontime 5days in arowLook upaccountsharingknowledge inthe KBIntroduceyourself toone of ournew hires Dm Kim orNatalie youresponse forthe questionof the dayDeescalatedanescalationUse the wordof the daysuccessfullyin aconversation100%KB for"2" QASay studentname 3times in acontactCSAT ator above80%"3" 5 starrating ina rowTake yourbreak/lunchon timeHelp acustomerfrom the statethat youlive/lived in

Kim Frontline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post in team chat at least once per day
  2. Be on time 10 days in a row
  3. Ask a question in general
  4. Productivity at 80% or above daily for 5 days
  5. 80% or more compliance on QA contact
  6. Response rate over 10% daily
  7. Asking a student what their favorite color is
  8. DSAT response under 10 percent
  9. Asking the student their major for school
  10. Acknowledge you evaluation in Stella
  11. No tech issues for 14 days
  12. 80% or more on efficiency on QA contacts
  13. Be on time 5 days in a row
  14. Look up account sharing knowledge in the KB
  15. Introduce yourself to one of our new hires
  16. Dm Kim or Natalie you response for the question of the day
  17. Deescalated an escalation
  18. Use the word of the day successfully in a conversation
  19. 100% KB for "2" QA
  20. Say student name 3 times in a contact
  21. CSAT at or above 80%
  22. "3" 5 star rating in a row
  23. Take your break/lunch on time
  24. Help a customer from the state that you live/lived in