Be ontime 10days in arowIntroduceyourself toone of ournew hires Asking thestudenttheir majorfor schoolProductivityat 80% orabove dailyfor 5 daysNo techissues for14 daysBe ontime 5days in arowDm Kim orNatalie youresponse forthe questionof the dayAsking astudent whattheir favoritecolor is  Say studentname 3times in acontactDSATresponseunder 10percentHelp acustomerfrom the statethat youlive/lived inPost in teamchat at leastonce per dayLook upaccountsharingknowledge inthe KB100%KB for"2" QAUse the wordof the daysuccessfullyin aconversationResponserate over10% daily80% or moreon efficiencyon QAcontactsDeescalatedanescalationTake yourbreak/lunchon timeAsk aquestionin general"3" 5 starrating ina row80% or morecomplianceon QAcontact CSAT ator above80%Acknowledgeyouevaluation inStellaBe ontime 10days in arowIntroduceyourself toone of ournew hires Asking thestudenttheir majorfor schoolProductivityat 80% orabove dailyfor 5 daysNo techissues for14 daysBe ontime 5days in arowDm Kim orNatalie youresponse forthe questionof the dayAsking astudent whattheir favoritecolor is  Say studentname 3times in acontactDSATresponseunder 10percentHelp acustomerfrom the statethat youlive/lived inPost in teamchat at leastonce per dayLook upaccountsharingknowledge inthe KB100%KB for"2" QAUse the wordof the daysuccessfullyin aconversationResponserate over10% daily80% or moreon efficiencyon QAcontactsDeescalatedanescalationTake yourbreak/lunchon timeAsk aquestionin general"3" 5 starrating ina row80% or morecomplianceon QAcontact CSAT ator above80%Acknowledgeyouevaluation inStella

Kim Frontline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Be on time 10 days in a row
  2. Introduce yourself to one of our new hires
  3. Asking the student their major for school
  4. Productivity at 80% or above daily for 5 days
  5. No tech issues for 14 days
  6. Be on time 5 days in a row
  7. Dm Kim or Natalie you response for the question of the day
  8. Asking a student what their favorite color is
  9. Say student name 3 times in a contact
  10. DSAT response under 10 percent
  11. Help a customer from the state that you live/lived in
  12. Post in team chat at least once per day
  13. Look up account sharing knowledge in the KB
  14. 100% KB for "2" QA
  15. Use the word of the day successfully in a conversation
  16. Response rate over 10% daily
  17. 80% or more on efficiency on QA contacts
  18. Deescalated an escalation
  19. Take your break/lunch on time
  20. Ask a question in general
  21. "3" 5 star rating in a row
  22. 80% or more compliance on QA contact
  23. CSAT at or above 80%
  24. Acknowledge you evaluation in Stella