Kim Frontline Bingo

Kim Frontline Bingo Card

This bingo card has a free space and 24 words: "3" 5 star rating in a row, Post in team chat at least once per day, Productivity at 80% or above daily for 5 days, No tech issues for 14 days, Response rate over 10% daily, Look up account sharing knowledge in the KB, Asking the student their major for school, 100% KB for "2" QA, Be on time 10 days in a row, 80% or more compliance on QA contact, Say student name 3 times in a contact, DSAT response under 10 percent, Take your break/lunch on time, Asking a student what their favorite color is, CSAT at or above 80%, Help a customer from the state that you live/lived in, Acknowledge you evaluation in Stella, Dm Kim or Natalie you response for the question of the day, Introduce yourself to one of our new hires, Be on time 5 days in a row, 80% or more on efficiency on QA contacts, Deescalated an escalation, Ask a question in general and Use the word of the day successfully in a conversation.

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