Urgency/ Efficiency/ Flexibility Incorrect Communi- cation Incorrect Reading/ Listening Handling Silence/ Hold Contact Resolution Sense of Urgency/ Efficiency/ Flexibility Verification Communi- cation Resource Knowledge- Incorrect NSE Willingness/ Empathy- Incorrect Grammar Willingness/ Empathy Reading/ Listening- Incorrect Documen- ting the Contact- Incorrect Resource Knowledge Handling Silence/ Hold- Incorrect Documen- ting the Contact Policy & Procedure Reliability/ Follow-up Incorrect Reliability/ Follow-up Kindness/ Sociability Kindness/ Sociability- Incorrect Grammar- Incorrect Urgency/ Efficiency/ Flexibility Incorrect Communi- cation Incorrect Reading/ Listening Handling Silence/ Hold Contact Resolution Sense of Urgency/ Efficiency/ Flexibility Verification Communi- cation Resource Knowledge- Incorrect NSE Willingness/ Empathy- Incorrect Grammar Willingness/ Empathy Reading/ Listening- Incorrect Documen- ting the Contact- Incorrect Resource Knowledge Handling Silence/ Hold- Incorrect Documen- ting the Contact Policy & Procedure Reliability/ Follow-up Incorrect Reliability/ Follow-up Kindness/ Sociability Kindness/ Sociability- Incorrect Grammar- Incorrect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Urgency/
Efficiency/
Flexibility
Incorrect
Communi-
cation
Incorrect
Reading/
Listening
Handling
Silence/
Hold
Contact
Resolution
Sense of Urgency/ Efficiency/
Flexibility
Verification
Communi-cation
Resource
Knowledge-
Incorrect
NSE
Willingness/ Empathy- Incorrect
Grammar
Willingness/
Empathy
Reading/
Listening-
Incorrect
Documen-
ting the
Contact- Incorrect
Resource Knowledge
Handling
Silence/
Hold- Incorrect
Documen-
ting the
Contact
Policy & Procedure
Reliability/
Follow-up
Incorrect
Reliability/ Follow-up
Kindness/
Sociability
Kindness/
Sociability- Incorrect
Grammar-
Incorrect