Verification Willingness/ Empathy Kindness/ Sociability- Incorrect Communi- cation Incorrect Policy & Procedure Reading/ Listening Urgency/ Efficiency/ Flexibility Incorrect Grammar Sense of Urgency/ Efficiency/ Flexibility Handling Silence/ Hold- Incorrect NSE Grammar- Incorrect Resource Knowledge- Incorrect Documen- ting the Contact Reading/ Listening- Incorrect Contact Resolution Communi- cation Resource Knowledge Handling Silence/ Hold Reliability/ Follow-up Willingness/ Empathy- Incorrect Kindness/ Sociability Documen- ting the Contact- Incorrect Reliability/ Follow-up Incorrect Verification Willingness/ Empathy Kindness/ Sociability- Incorrect Communi- cation Incorrect Policy & Procedure Reading/ Listening Urgency/ Efficiency/ Flexibility Incorrect Grammar Sense of Urgency/ Efficiency/ Flexibility Handling Silence/ Hold- Incorrect NSE Grammar- Incorrect Resource Knowledge- Incorrect Documen- ting the Contact Reading/ Listening- Incorrect Contact Resolution Communi- cation Resource Knowledge Handling Silence/ Hold Reliability/ Follow-up Willingness/ Empathy- Incorrect Kindness/ Sociability Documen- ting the Contact- Incorrect Reliability/ Follow-up Incorrect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Verification
Willingness/
Empathy
Kindness/
Sociability- Incorrect
Communi-
cation
Incorrect
Policy & Procedure
Reading/
Listening
Urgency/
Efficiency/
Flexibility
Incorrect
Grammar
Sense of Urgency/ Efficiency/
Flexibility
Handling
Silence/
Hold- Incorrect
NSE
Grammar-
Incorrect
Resource
Knowledge-
Incorrect
Documen-
ting the
Contact
Reading/
Listening-
Incorrect
Contact
Resolution
Communi-cation
Resource Knowledge
Handling
Silence/
Hold
Reliability/ Follow-up
Willingness/ Empathy- Incorrect
Kindness/
Sociability
Documen-
ting the
Contact- Incorrect
Reliability/
Follow-up
Incorrect