Policy & Procedure Kindness/ Sociability- Incorrect Contact Resolution Resource Knowledge- Incorrect Reliability/ Follow-up Incorrect Kindness/ Sociability Resource Knowledge Sense of Urgency/ Efficiency/ Flexibility Willingness/ Empathy- Incorrect Verification Handling Silence/ Hold- Incorrect Handling Silence/ Hold NSE Urgency/ Efficiency/ Flexibility Incorrect Communi- cation Reliability/ Follow-up Grammar Communi- cation Incorrect Willingness/ Empathy Grammar- Incorrect Reading/ Listening- Incorrect Documen- ting the Contact Documen- ting the Contact- Incorrect Reading/ Listening Policy & Procedure Kindness/ Sociability- Incorrect Contact Resolution Resource Knowledge- Incorrect Reliability/ Follow-up Incorrect Kindness/ Sociability Resource Knowledge Sense of Urgency/ Efficiency/ Flexibility Willingness/ Empathy- Incorrect Verification Handling Silence/ Hold- Incorrect Handling Silence/ Hold NSE Urgency/ Efficiency/ Flexibility Incorrect Communi- cation Reliability/ Follow-up Grammar Communi- cation Incorrect Willingness/ Empathy Grammar- Incorrect Reading/ Listening- Incorrect Documen- ting the Contact Documen- ting the Contact- Incorrect Reading/ Listening
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Policy & Procedure
Kindness/
Sociability- Incorrect
Contact
Resolution
Resource
Knowledge-
Incorrect
Reliability/
Follow-up
Incorrect
Kindness/
Sociability
Resource Knowledge
Sense of Urgency/ Efficiency/
Flexibility
Willingness/ Empathy- Incorrect
Verification
Handling
Silence/
Hold- Incorrect
Handling
Silence/
Hold
NSE
Urgency/
Efficiency/
Flexibility
Incorrect
Communi-cation
Reliability/ Follow-up
Grammar
Communi-
cation
Incorrect
Willingness/
Empathy
Grammar-
Incorrect
Reading/
Listening-
Incorrect
Documen-
ting the
Contact
Documen-
ting the
Contact- Incorrect
Reading/
Listening