Communi- cation Reading/ Listening- Incorrect Communi- cation Incorrect Reliability/ Follow-up Policy & Procedure Verification Handling Silence/ Hold- Incorrect Contact Resolution Grammar- Incorrect Willingness/ Empathy Sense of Urgency/ Efficiency/ Flexibility Handling Silence/ Hold Resource Knowledge Urgency/ Efficiency/ Flexibility Incorrect Willingness/ Empathy- Incorrect Grammar Reliability/ Follow-up Incorrect Kindness/ Sociability Documen- ting the Contact- Incorrect Reading/ Listening Kindness/ Sociability- Incorrect Documen- ting the Contact NSE Resource Knowledge- Incorrect Communi- cation Reading/ Listening- Incorrect Communi- cation Incorrect Reliability/ Follow-up Policy & Procedure Verification Handling Silence/ Hold- Incorrect Contact Resolution Grammar- Incorrect Willingness/ Empathy Sense of Urgency/ Efficiency/ Flexibility Handling Silence/ Hold Resource Knowledge Urgency/ Efficiency/ Flexibility Incorrect Willingness/ Empathy- Incorrect Grammar Reliability/ Follow-up Incorrect Kindness/ Sociability Documen- ting the Contact- Incorrect Reading/ Listening Kindness/ Sociability- Incorrect Documen- ting the Contact NSE Resource Knowledge- Incorrect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Communi-cation
Reading/
Listening-
Incorrect
Communi-
cation
Incorrect
Reliability/ Follow-up
Policy & Procedure
Verification
Handling
Silence/
Hold- Incorrect
Contact
Resolution
Grammar-
Incorrect
Willingness/
Empathy
Sense of Urgency/ Efficiency/
Flexibility
Handling
Silence/
Hold
Resource Knowledge
Urgency/
Efficiency/
Flexibility
Incorrect
Willingness/ Empathy- Incorrect
Grammar
Reliability/
Follow-up
Incorrect
Kindness/
Sociability
Documen-
ting the
Contact- Incorrect
Reading/
Listening
Kindness/
Sociability- Incorrect
Documen-
ting the
Contact
NSE
Resource
Knowledge-
Incorrect