Sense ofUrgency/Efficiency/FlexibilityHandlingSilence/HoldDocumen-ting theContact-IncorrectReliability/Follow-upHandlingSilence/Hold-IncorrectKindness/Sociability-IncorrectDocumen-ting theContactCommuni-cationIncorrectNSEGrammarGrammar-IncorrectPolicy &ProcedureWillingness/EmpathyResourceKnowledgeReliability/Follow-upIncorrectKindness/SociabilityContactResolutionResourceKnowledge-IncorrectVerificationCommuni-cationReading/Listening-IncorrectReading/ListeningWillingness/Empathy-IncorrectUrgency/Efficiency/FlexibilityIncorrectSense ofUrgency/Efficiency/FlexibilityHandlingSilence/HoldDocumen-ting theContact-IncorrectReliability/Follow-upHandlingSilence/Hold-IncorrectKindness/Sociability-IncorrectDocumen-ting theContactCommuni-cationIncorrectNSEGrammarGrammar-IncorrectPolicy &ProcedureWillingness/EmpathyResourceKnowledgeReliability/Follow-upIncorrectKindness/SociabilityContactResolutionResourceKnowledge-IncorrectVerificationCommuni-cationReading/Listening-IncorrectReading/ListeningWillingness/Empathy-IncorrectUrgency/Efficiency/FlexibilityIncorrect

BML Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sense of Urgency/ Efficiency/ Flexibility
  2. Handling Silence/ Hold
  3. Documen- ting the Contact- Incorrect
  4. Reliability/ Follow-up
  5. Handling Silence/ Hold- Incorrect
  6. Kindness/ Sociability- Incorrect
  7. Documen- ting the Contact
  8. Communi- cation Incorrect
  9. NSE
  10. Grammar
  11. Grammar- Incorrect
  12. Policy & Procedure
  13. Willingness/ Empathy
  14. Resource Knowledge
  15. Reliability/ Follow-up Incorrect
  16. Kindness/ Sociability
  17. Contact Resolution
  18. Resource Knowledge- Incorrect
  19. Verification
  20. Communi-cation
  21. Reading/ Listening- Incorrect
  22. Reading/ Listening
  23. Willingness/ Empathy- Incorrect
  24. Urgency/ Efficiency/ Flexibility Incorrect