(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CSR takes member off hold and thanks them for holding
CSR offers to email or mail document
CSR offers accumulations
CSR says network name
CSR reviews ADHI form
Member thanks CSR
Routine Preventive Service
CSR directs member to resource on website
Prescription Question
medical policy
Fourth Quarter Carryover
Non-embedded deductible or OOP
CSR checks to see if member has any other questions