“Dowhatnow?”“Has anyoneelse had thisproblem?”"Don't youalreadyhave thaton file?"PT complainsat least 2xabout the DLtaking a longtimeToiletflushesCallerdoesn'thave PT'sinfo readyKids crying/screaming inthebackgroundCaller sayscompletelywrong name ofwho they spokewith earlierYou have ahard timeverifyingcallbacknumberPSRreplacesequipmentwithoutpermissionPSR pressesbuttons youdidn’t askthem topressCaller insiststhey'reauthorizedwhen they'renotYou’re onspeakerphone,can barelyhear callerPT hasvery basicname –spells itPSR calls inwith just theWO numberPSR didn'treplaceequipmentbecause"It looked fineto me"Someone inthebackgroundtelling callerwhat to sayPT wasneveradded tothe trackerCallercorrects infothat you saidcorrectlyPSR thinksred circle onmonitor ispoorAT&T/wifi"Can youspeak louder?"- or -"I can barelyhear you"PT keepschangingsubject topersonalproblemsTechdeterminesthe wrongissueYou mentionthe LV "My what?"“Dowhatnow?”“Has anyoneelse had thisproblem?”"Don't youalreadyhave thaton file?"PT complainsat least 2xabout the DLtaking a longtimeToiletflushesCallerdoesn'thave PT'sinfo readyKids crying/screaming inthebackgroundCaller sayscompletelywrong name ofwho they spokewith earlierYou have ahard timeverifyingcallbacknumberPSRreplacesequipmentwithoutpermissionPSR pressesbuttons youdidn’t askthem topressCaller insiststhey'reauthorizedwhen they'renotYou’re onspeakerphone,can barelyhear callerPT hasvery basicname –spells itPSR calls inwith just theWO numberPSR didn'treplaceequipmentbecause"It looked fineto me"Someone inthebackgroundtelling callerwhat to sayPT wasneveradded tothe trackerCallercorrects infothat you saidcorrectlyPSR thinksred circle onmonitor ispoorAT&T/wifi"Can youspeak louder?"- or -"I can barelyhear you"PT keepschangingsubject topersonalproblemsTechdeterminesthe wrongissueYou mentionthe LV "My what?"

Tech Support 5 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Do what now?”
  2. “Has anyone else had this problem?”
  3. "Don't you already have that on file?"
  4. PT complains at least 2x about the DL taking a long time
  5. Toilet flushes
  6. Caller doesn't have PT's info ready
  7. Kids crying/ screaming in the background
  8. Caller says completely wrong name of who they spoke with earlier
  9. You have a hard time verifying callback number
  10. PSR replaces equipment without permission
  11. PSR presses buttons you didn’t ask them to press
  12. Caller insists they're authorized when they're not
  13. You’re on speakerphone, can barely hear caller
  14. PT has very basic name – spells it
  15. PSR calls in with just the WO number
  16. PSR didn't replace equipment because "It looked fine to me"
  17. Someone in the background telling caller what to say
  18. PT was never added to the tracker
  19. Caller corrects info that you said correctly
  20. PSR thinks red circle on monitor is poor AT&T/wifi
  21. "Can you speak louder?" - or - "I can barely hear you"
  22. PT keeps changing subject to personal problems
  23. Tech determines the wrong issue
  24. You mention the LV "My what?"