(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You mention
the LV
"My what?"
You’re on speakerphone, can barely hear caller
Caller doesn't have PT's info ready
You have a hard time verifying callback number
Tech determines the wrong issue
PSR replaces equipment without permission
Someone in the background telling caller what to say
PSR presses buttons you didn’t ask them to press
“Has anyone else had this problem?”
PT was never added to the tracker
Caller says completely wrong name of who they spoke with earlier
PSR didn't replace equipment because
"It looked fine to me"
"Don't you already have that on file?"
Kids crying/
screaming in the background
PT has very basic name – spells it
Caller corrects info that you said correctly
“Do what now?”
"Can you
speak louder?"
- or -
"I can barely hear you"
PT keeps changing subject to personal problems
Caller insists they're authorized when they're not
Toilet flushes
PSR thinks
red circle on monitor is poor AT&T/wifi
PT complains at least 2x about the DL taking a long time
