(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Caller says completely wrong name of who they spoke with earlier
Caller corrects info that you said correctly
PSR thinks
red circle on monitor is poor AT&T/wifi
PT was never added to the tracker
You’re on speakerphone, can barely hear caller
Kids crying/
screaming in the background
PSR calls in with just the
WO number
Someone in the background telling caller what to say
“Has anyone else had this problem?”
You mention
the LV
"My what?"
Toilet flushes
PSR replaces equipment without permission
PSR didn't replace equipment because
"It looked fine to me"
"Can you
speak louder?"
- or -
"I can barely hear you"
Caller doesn't have PT's info ready
Tech determines the wrong issue
You have a hard time verifying callback number
PT complains at least 2x about the DL taking a long time
PT has very basic name – spells it
PT keeps changing subject to personal problems
“Do what now?”
"Don't you already have that on file?"
Caller insists they're authorized when they're not