(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PSR didn't replace equipment because
"It looked fine to me"
Caller corrects info that you said correctly
"Don't you already have that on file?"
PSR calls in with just the
WO number
PT complains at least 2x about the DL taking a long time
PSR presses buttons you didn’t ask them to press
PT has very basic name – spells it
"Can you
speak louder?"
- or -
"I can barely hear you"
Caller says completely wrong name of who they spoke with earlier
Toilet flushes
You mention
the LV
"My what?"
PT keeps changing subject to personal problems
PSR thinks
red circle on monitor is poor AT&T/wifi
You’re on speakerphone, can barely hear caller
PT was never added to the tracker
Caller doesn't have PT's info ready
PSR replaces equipment without permission
Tech determines the wrong issue
Kids crying/
screaming in the background
Someone in the background telling caller what to say
You have a hard time verifying callback number
“Do what now?”
Caller insists they're authorized when they're not
