(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PT has very basic name – spells it
"Don't you already have that on file?"
PSR presses buttons you didn’t ask them to press
You have a hard time verifying callback number
Caller says completely wrong name of who they spoke with earlier
PT was never added to the tracker
Kids crying/
screaming in the background
Caller corrects info that you said correctly
Tech determines the wrong issue
“Has anyone else had this problem?”
"Can you
speak louder?"
- or -
"I can barely hear you"
PT keeps changing subject to personal problems
Someone in the background telling caller what to say
You mention
the LV
"My what?"
PT complains at least 2x about the DL taking a long time
PSR didn't replace equipment because
"It looked fine to me"
PSR thinks
red circle on monitor is poor AT&T/wifi
PSR calls in with just the
WO number
You’re on speakerphone, can barely hear caller
PSR replaces equipment without permission
Caller insists they're authorized when they're not