(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can you
speak louder?"
- or -
"I can barely hear you"
You have a hard time verifying callback number
PT has very basic name – spells it
Caller insists they're authorized when they're not
You’re on speakerphone, can barely hear caller
PT keeps changing subject to personal problems
PT was never added to the tracker
PT complains at least 2x about the DL taking a long time
“Do what now?”
PSR replaces equipment without permission
PSR calls in with just the
WO number
Caller doesn't have PT's info ready
Toilet flushes
PSR didn't replace equipment because
"It looked fine to me"
Kids crying/
screaming in the background
“Has anyone else had this problem?”
Tech determines the wrong issue
Caller corrects info that you said correctly
PSR thinks
red circle on monitor is poor AT&T/wifi
"Don't you already have that on file?"
Caller says completely wrong name of who they spoke with earlier
Someone in the background telling caller what to say
