Kids crying/screaming inthebackground“Has anyoneelse had thisproblem?”Someone inthebackgroundtelling callerwhat to sayCallerdoesn'thave PT'sinfo readyPT complainsat least 2xabout the DLtaking a longtime“Dowhatnow?”You’re onspeakerphone,can barelyhear callerYou mentionthe LV "My what?"PSR didn'treplaceequipmentbecause"It looked fineto me"Caller insiststhey'reauthorizedwhen they'renot"Don't youalreadyhave thaton file?"PSRreplacesequipmentwithoutpermissionCallercorrects infothat you saidcorrectlyPT wasneveradded tothe trackerTechdeterminesthe wrongissuePSR pressesbuttons youdidn’t askthem topressToiletflushesYou have ahard timeverifyingcallbacknumber"Can youspeak louder?"- or -"I can barelyhear you"Caller sayscompletelywrong name ofwho they spokewith earlierPSR thinksred circle onmonitor ispoorAT&T/wifiPT hasvery basicname –spells itPT keepschangingsubject topersonalproblemsPSR calls inwith just theWO numberKids crying/screaming inthebackground“Has anyoneelse had thisproblem?”Someone inthebackgroundtelling callerwhat to sayCallerdoesn'thave PT'sinfo readyPT complainsat least 2xabout the DLtaking a longtime“Dowhatnow?”You’re onspeakerphone,can barelyhear callerYou mentionthe LV "My what?"PSR didn'treplaceequipmentbecause"It looked fineto me"Caller insiststhey'reauthorizedwhen they'renot"Don't youalreadyhave thaton file?"PSRreplacesequipmentwithoutpermissionCallercorrects infothat you saidcorrectlyPT wasneveradded tothe trackerTechdeterminesthe wrongissuePSR pressesbuttons youdidn’t askthem topressToiletflushesYou have ahard timeverifyingcallbacknumber"Can youspeak louder?"- or -"I can barelyhear you"Caller sayscompletelywrong name ofwho they spokewith earlierPSR thinksred circle onmonitor ispoorAT&T/wifiPT hasvery basicname –spells itPT keepschangingsubject topersonalproblemsPSR calls inwith just theWO number

Tech Support 5 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kids crying/ screaming in the background
  2. “Has anyone else had this problem?”
  3. Someone in the background telling caller what to say
  4. Caller doesn't have PT's info ready
  5. PT complains at least 2x about the DL taking a long time
  6. “Do what now?”
  7. You’re on speakerphone, can barely hear caller
  8. You mention the LV "My what?"
  9. PSR didn't replace equipment because "It looked fine to me"
  10. Caller insists they're authorized when they're not
  11. "Don't you already have that on file?"
  12. PSR replaces equipment without permission
  13. Caller corrects info that you said correctly
  14. PT was never added to the tracker
  15. Tech determines the wrong issue
  16. PSR presses buttons you didn’t ask them to press
  17. Toilet flushes
  18. You have a hard time verifying callback number
  19. "Can you speak louder?" - or - "I can barely hear you"
  20. Caller says completely wrong name of who they spoke with earlier
  21. PSR thinks red circle on monitor is poor AT&T/wifi
  22. PT has very basic name – spells it
  23. PT keeps changing subject to personal problems
  24. PSR calls in with just the WO number