(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PSR presses buttons you didn’t ask them to press
PT was never added to the tracker
Someone in the background telling caller what to say
"Don't you already have that on file?"
Tech determines the wrong issue
PSR thinks
red circle on monitor is poor AT&T/wifi
Caller doesn't have PT's info ready
Caller insists they're authorized when they're not
You’re on speakerphone, can barely hear caller
PT complains at least 2x about the DL taking a long time
You have a hard time verifying callback number
PSR calls in with just the
WO number
“Has anyone else had this problem?”
Caller says completely wrong name of who they spoke with earlier
Kids crying/
screaming in the background
PSR replaces equipment without permission
PSR didn't replace equipment because
"It looked fine to me"
PT keeps changing subject to personal problems
Toilet flushes
Caller corrects info that you said correctly
PT has very basic name – spells it
"Can you
speak louder?"
- or -
"I can barely hear you"
