You’re onspeakerphone,can barelyhear callerKids crying/screaming inthebackgroundPT hasvery basicname –spells it“Has anyoneelse had thisproblem?”PT complainsat least 2xabout the DLtaking a longtimeCaller insiststhey'reauthorizedwhen they'renotPSRreplacesequipmentwithoutpermissionPSR calls inwith just theWO number"Can youspeak louder?"- or -"I can barelyhear you"PT wasneveradded tothe tracker"Don't youalreadyhave thaton file?"Someone inthebackgroundtelling callerwhat to sayPT keepschangingsubject topersonalproblemsYou have ahard timeverifyingcallbacknumberCallerdoesn'thave PT'sinfo readyPSR pressesbuttons youdidn’t askthem topressYou mentionthe LV "My what?"PSR thinksred circle onmonitor ispoorAT&T/wifiCallercorrects infothat you saidcorrectlyPSR didn'treplaceequipmentbecause"It looked fineto me"“Dowhatnow?”ToiletflushesTechdeterminesthe wrongissueCaller sayscompletelywrong name ofwho they spokewith earlierYou’re onspeakerphone,can barelyhear callerKids crying/screaming inthebackgroundPT hasvery basicname –spells it“Has anyoneelse had thisproblem?”PT complainsat least 2xabout the DLtaking a longtimeCaller insiststhey'reauthorizedwhen they'renotPSRreplacesequipmentwithoutpermissionPSR calls inwith just theWO number"Can youspeak louder?"- or -"I can barelyhear you"PT wasneveradded tothe tracker"Don't youalreadyhave thaton file?"Someone inthebackgroundtelling callerwhat to sayPT keepschangingsubject topersonalproblemsYou have ahard timeverifyingcallbacknumberCallerdoesn'thave PT'sinfo readyPSR pressesbuttons youdidn’t askthem topressYou mentionthe LV "My what?"PSR thinksred circle onmonitor ispoorAT&T/wifiCallercorrects infothat you saidcorrectlyPSR didn'treplaceequipmentbecause"It looked fineto me"“Dowhatnow?”ToiletflushesTechdeterminesthe wrongissueCaller sayscompletelywrong name ofwho they spokewith earlier

Tech Support 5 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. You’re on speakerphone, can barely hear caller
  2. Kids crying/ screaming in the background
  3. PT has very basic name – spells it
  4. “Has anyone else had this problem?”
  5. PT complains at least 2x about the DL taking a long time
  6. Caller insists they're authorized when they're not
  7. PSR replaces equipment without permission
  8. PSR calls in with just the WO number
  9. "Can you speak louder?" - or - "I can barely hear you"
  10. PT was never added to the tracker
  11. "Don't you already have that on file?"
  12. Someone in the background telling caller what to say
  13. PT keeps changing subject to personal problems
  14. You have a hard time verifying callback number
  15. Caller doesn't have PT's info ready
  16. PSR presses buttons you didn’t ask them to press
  17. You mention the LV "My what?"
  18. PSR thinks red circle on monitor is poor AT&T/wifi
  19. Caller corrects info that you said correctly
  20. PSR didn't replace equipment because "It looked fine to me"
  21. “Do what now?”
  22. Toilet flushes
  23. Tech determines the wrong issue
  24. Caller says completely wrong name of who they spoke with earlier