This bingo card has a free space and 24 words: PT has very basic name – spells it, You mention the LV "My what?", Tech determines the wrong issue, PSR replaces equipment without permission, Caller corrects info that you said correctly, "Can you speak louder?" - or - "I can barely hear you", Caller doesn't have PT's info ready, PT complains at least 2x about the DL taking a long time, "Don't you already have that on file?", PSR presses buttons you didn’t ask them to press, You have a hard time verifying callback number, Kids crying/ screaming in the background, PT keeps changing subject to personal problems, “Has anyone else had this problem?”, Toilet flushes, PSR didn't replace equipment because "It looked fine to me", PT was never added to the tracker, Caller insists they're authorized when they're not, PSR calls in with just the WO number, PSR thinks red circle on monitor is poor AT&T/wifi, Caller says completely wrong name of who they spoke with earlier, Someone in the background telling caller what to say, “Do what now?” and You’re on speakerphone, can barely hear caller.
Tech Support 7 | Tech Support 1 | Tech Support 6 | Cimzia Copay BINGO | Tech Support 1
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