(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-EV received on a Rejected request.
N-EV attempted on SEU/Surrogate request.
G-Request was approved as a SEU.
B-EV received and caller spelled out everything.
I-Received a complaint call.
B-Request was cancelled by the user.
B-Caller tries to verify themselves.
G-3rd attempt - vm is full.
O-Caller wants to expediate their request.
N-EV attempted on unprocessed request.
I-3rd attempt - receiving a busy dial tone.
I-EV received on an already Approved request.
G-Call received needed to be transferred to the Help Desk.
I-EV received and agent was called by the wrong name.
B-EV given for multiple requests.
N-3rd attempt - left a vm.
G-Caller wants more assistance then the EV itself.
G-EV provided on a Non Direct Employee.
I-EV caller gives name of wrong individual.
O-EV given on same day as processed.
O-EV received for an Individual Provider request.
O-Processing request - invalid email.
B-3rd attempt - was able to process on the attempt.
