3rd attempt -receiving abusy dialtone.Caller triesto verifythemselves.EV attemptedonSEU/Surrogaterequest.Requestwasapprovedas a SEU.Spousecalls toprovideverification.EV receivedand agentwas calledby the wrongname.Receivedacomplaintcall.3rdattempt -left a vm.EV providedon a NonDirectEmployee.EV receivedfor anIndividualProviderrequest.EV receivedon aRejectedrequest.Call receivedneeded to betransferredto the HelpDesk.EV callergives nameof wrongindividual.EVattempted onunprocessedrequest.EV givenon sameday asprocessed.EV receivedon analreadyApprovedrequest.3rdattempt -vm is full.3rd attempt -was able toprocess onthe attempt.Caller wantsto expediatetheir request.EV givenformultiplerequests.EV receivedand callerspelled outeverything.Request wascancelled bythe user.Caller wantsmoreassistancethen the EVitself.Processingrequest -invalidemail.3rd attempt -receiving abusy dialtone.Caller triesto verifythemselves.EV attemptedonSEU/Surrogaterequest.Requestwasapprovedas a SEU.Spousecalls toprovideverification.EV receivedand agentwas calledby the wrongname.Receivedacomplaintcall.3rdattempt -left a vm.EV providedon a NonDirectEmployee.EV receivedfor anIndividualProviderrequest.EV receivedon aRejectedrequest.Call receivedneeded to betransferredto the HelpDesk.EV callergives nameof wrongindividual.EVattempted onunprocessedrequest.EV givenon sameday asprocessed.EV receivedon analreadyApprovedrequest.3rdattempt -vm is full.3rd attempt -was able toprocess onthe attempt.Caller wantsto expediatetheir request.EV givenformultiplerequests.EV receivedand callerspelled outeverything.Request wascancelled bythe user.Caller wantsmoreassistancethen the EVitself.Processingrequest -invalidemail.

Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
G
5
N
6
I
7
I
8
N
9
G
10
O
11
O
12
G
13
I
14
N
15
O
16
I
17
G
18
B
19
O
20
B
21
B
22
B
23
G
24
O
  1. I-3rd attempt - receiving a busy dial tone.
  2. B-Caller tries to verify themselves.
  3. N-EV attempted on SEU/Surrogate request.
  4. G-Request was approved as a SEU.
  5. N-Spouse calls to provide verification.
  6. I-EV received and agent was called by the wrong name.
  7. I-Received a complaint call.
  8. N-3rd attempt - left a vm.
  9. G-EV provided on a Non Direct Employee.
  10. O-EV received for an Individual Provider request.
  11. O-EV received on a Rejected request.
  12. G-Call received needed to be transferred to the Help Desk.
  13. I-EV caller gives name of wrong individual.
  14. N-EV attempted on unprocessed request.
  15. O-EV given on same day as processed.
  16. I-EV received on an already Approved request.
  17. G-3rd attempt - vm is full.
  18. B-3rd attempt - was able to process on the attempt.
  19. O-Caller wants to expediate their request.
  20. B-EV given for multiple requests.
  21. B-EV received and caller spelled out everything.
  22. B-Request was cancelled by the user.
  23. G-Caller wants more assistance then the EV itself.
  24. O-Processing request - invalid email.