EV receivedfor anIndividualProviderrequest.Processingrequest -invalidemail.EV callergives nameof wrongindividual.EVattempted onunprocessedrequest.Requestwasapprovedas a SEU.Call receivedneeded to betransferredto the HelpDesk.EV givenon sameday asprocessed.EV providedon a NonDirectEmployee.3rd attempt -receiving abusy dialtone.EV givenformultiplerequests.EV receivedand callerspelled outeverything.EV receivedand agentwas calledby the wrongname.Receivedacomplaintcall.Request wascancelled bythe user.3rdattempt -vm is full.Spousecalls toprovideverification.EV attemptedonSEU/Surrogaterequest.EV receivedon analreadyApprovedrequest.Caller wantsmoreassistancethen the EVitself.3rdattempt -left a vm.EV receivedon aRejectedrequest.Caller triesto verifythemselves.3rd attempt -was able toprocess onthe attempt.Caller wantsto expediatetheir request.EV receivedfor anIndividualProviderrequest.Processingrequest -invalidemail.EV callergives nameof wrongindividual.EVattempted onunprocessedrequest.Requestwasapprovedas a SEU.Call receivedneeded to betransferredto the HelpDesk.EV givenon sameday asprocessed.EV providedon a NonDirectEmployee.3rd attempt -receiving abusy dialtone.EV givenformultiplerequests.EV receivedand callerspelled outeverything.EV receivedand agentwas calledby the wrongname.Receivedacomplaintcall.Request wascancelled bythe user.3rdattempt -vm is full.Spousecalls toprovideverification.EV attemptedonSEU/Surrogaterequest.EV receivedon analreadyApprovedrequest.Caller wantsmoreassistancethen the EVitself.3rdattempt -left a vm.EV receivedon aRejectedrequest.Caller triesto verifythemselves.3rd attempt -was able toprocess onthe attempt.Caller wantsto expediatetheir request.

Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
N
5
G
6
G
7
O
8
G
9
I
10
B
11
B
12
I
13
I
14
B
15
G
16
N
17
N
18
I
19
G
20
N
21
O
22
B
23
B
24
O
  1. O-EV received for an Individual Provider request.
  2. O-Processing request - invalid email.
  3. I-EV caller gives name of wrong individual.
  4. N-EV attempted on unprocessed request.
  5. G-Request was approved as a SEU.
  6. G-Call received needed to be transferred to the Help Desk.
  7. O-EV given on same day as processed.
  8. G-EV provided on a Non Direct Employee.
  9. I-3rd attempt - receiving a busy dial tone.
  10. B-EV given for multiple requests.
  11. B-EV received and caller spelled out everything.
  12. I-EV received and agent was called by the wrong name.
  13. I-Received a complaint call.
  14. B-Request was cancelled by the user.
  15. G-3rd attempt - vm is full.
  16. N-Spouse calls to provide verification.
  17. N-EV attempted on SEU/Surrogate request.
  18. I-EV received on an already Approved request.
  19. G-Caller wants more assistance then the EV itself.
  20. N-3rd attempt - left a vm.
  21. O-EV received on a Rejected request.
  22. B-Caller tries to verify themselves.
  23. B-3rd attempt - was able to process on the attempt.
  24. O-Caller wants to expediate their request.