Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-EV received on an already Approved request.
2. B-EV given for multiple requests.
3. I-EV received and agent was called by the wrong name.
4. O-EV received for an Individual Provider request.
5. I-EV caller gives name of wrong individual.
6. G-3rd attempt - vm is full.
7. N-EV attempted on unprocessed request.
8. I-Received a complaint call.
9. G-Call received needed to be transferred to the Help Desk.
10. N-EV attempted on SEU/Surrogate request.
11. B-EV received and caller spelled out everything.
12. O-Processing request - invalid email.
13. B-3rd attempt - was able to process on the attempt.
14. B-Caller tries to verify themselves.
15. O-EV received on a Rejected request.
16. G-Caller wants more assistance then the EV itself.
17. O-Caller wants to expediate their request.
18. G-Request was approved as a SEU.
19. N-Spouse calls to provide verification.
20. G-EV provided on a Non Direct Employee.
21. I-3rd attempt - receiving a busy dial tone.
22. O-EV given on same day as processed.
23. B-Request was cancelled by the user.
24. N-3rd attempt - left a vm.