Caller wantsto expediatetheir request.3rdattempt -left a vm.EV givenon sameday asprocessed.EVattempted onunprocessedrequest.EV givenformultiplerequests.3rd attempt -receiving abusy dialtone.3rdattempt -vm is full.EV attemptedonSEU/Surrogaterequest.Requestwasapprovedas a SEU.EV receivedand callerspelled outeverything.EV callergives nameof wrongindividual.Spousecalls toprovideverification.Processingrequest -invalidemail.Caller wantsmoreassistancethen the EVitself.EV providedon a NonDirectEmployee.Receivedacomplaintcall.Call receivedneeded to betransferredto the HelpDesk.Caller triesto verifythemselves.EV receivedon aRejectedrequest.3rd attempt -was able toprocess onthe attempt.EV receivedfor anIndividualProviderrequest.EV receivedon analreadyApprovedrequest.Request wascancelled bythe user.EV receivedand agentwas calledby the wrongname.Caller wantsto expediatetheir request.3rdattempt -left a vm.EV givenon sameday asprocessed.EVattempted onunprocessedrequest.EV givenformultiplerequests.3rd attempt -receiving abusy dialtone.3rdattempt -vm is full.EV attemptedonSEU/Surrogaterequest.Requestwasapprovedas a SEU.EV receivedand callerspelled outeverything.EV callergives nameof wrongindividual.Spousecalls toprovideverification.Processingrequest -invalidemail.Caller wantsmoreassistancethen the EVitself.EV providedon a NonDirectEmployee.Receivedacomplaintcall.Call receivedneeded to betransferredto the HelpDesk.Caller triesto verifythemselves.EV receivedon aRejectedrequest.3rd attempt -was able toprocess onthe attempt.EV receivedfor anIndividualProviderrequest.EV receivedon analreadyApprovedrequest.Request wascancelled bythe user.EV receivedand agentwas calledby the wrongname.

Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
N
5
B
6
I
7
G
8
N
9
G
10
B
11
I
12
N
13
O
14
G
15
G
16
I
17
G
18
B
19
O
20
B
21
O
22
I
23
B
24
I
  1. O-Caller wants to expediate their request.
  2. N-3rd attempt - left a vm.
  3. O-EV given on same day as processed.
  4. N-EV attempted on unprocessed request.
  5. B-EV given for multiple requests.
  6. I-3rd attempt - receiving a busy dial tone.
  7. G-3rd attempt - vm is full.
  8. N-EV attempted on SEU/Surrogate request.
  9. G-Request was approved as a SEU.
  10. B-EV received and caller spelled out everything.
  11. I-EV caller gives name of wrong individual.
  12. N-Spouse calls to provide verification.
  13. O-Processing request - invalid email.
  14. G-Caller wants more assistance then the EV itself.
  15. G-EV provided on a Non Direct Employee.
  16. I-Received a complaint call.
  17. G-Call received needed to be transferred to the Help Desk.
  18. B-Caller tries to verify themselves.
  19. O-EV received on a Rejected request.
  20. B-3rd attempt - was able to process on the attempt.
  21. O-EV received for an Individual Provider request.
  22. I-EV received on an already Approved request.
  23. B-Request was cancelled by the user.
  24. I-EV received and agent was called by the wrong name.