3rd attempt -was able toprocess onthe attempt.Call receivedneeded to betransferredto the HelpDesk.Requestwasapprovedas a SEU.EV providedon a NonDirectEmployee.EV receivedfor anIndividualProviderrequest.EV givenon sameday asprocessed.EV receivedand agentwas calledby the wrongname.Processingrequest -invalidemail.Request wascancelled bythe user.Caller wantsmoreassistancethen the EVitself.Caller wantsto expediatetheir request.3rdattempt -vm is full.Receivedacomplaintcall.3rdattempt -left a vm.3rd attempt -receiving abusy dialtone.Caller triesto verifythemselves.EVattempted onunprocessedrequest.EV receivedon analreadyApprovedrequest.EV receivedon aRejectedrequest.EV receivedand callerspelled outeverything.EV attemptedonSEU/Surrogaterequest.EV callergives nameof wrongindividual.EV givenformultiplerequests.Spousecalls toprovideverification.3rd attempt -was able toprocess onthe attempt.Call receivedneeded to betransferredto the HelpDesk.Requestwasapprovedas a SEU.EV providedon a NonDirectEmployee.EV receivedfor anIndividualProviderrequest.EV givenon sameday asprocessed.EV receivedand agentwas calledby the wrongname.Processingrequest -invalidemail.Request wascancelled bythe user.Caller wantsmoreassistancethen the EVitself.Caller wantsto expediatetheir request.3rdattempt -vm is full.Receivedacomplaintcall.3rdattempt -left a vm.3rd attempt -receiving abusy dialtone.Caller triesto verifythemselves.EVattempted onunprocessedrequest.EV receivedon analreadyApprovedrequest.EV receivedon aRejectedrequest.EV receivedand callerspelled outeverything.EV attemptedonSEU/Surrogaterequest.EV callergives nameof wrongindividual.EV givenformultiplerequests.Spousecalls toprovideverification.

Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
G
5
O
6
O
7
I
8
O
9
B
10
G
11
O
12
G
13
I
14
N
15
I
16
B
17
N
18
I
19
O
20
B
21
N
22
I
23
B
24
N
  1. B-3rd attempt - was able to process on the attempt.
  2. G-Call received needed to be transferred to the Help Desk.
  3. G-Request was approved as a SEU.
  4. G-EV provided on a Non Direct Employee.
  5. O-EV received for an Individual Provider request.
  6. O-EV given on same day as processed.
  7. I-EV received and agent was called by the wrong name.
  8. O-Processing request - invalid email.
  9. B-Request was cancelled by the user.
  10. G-Caller wants more assistance then the EV itself.
  11. O-Caller wants to expediate their request.
  12. G-3rd attempt - vm is full.
  13. I-Received a complaint call.
  14. N-3rd attempt - left a vm.
  15. I-3rd attempt - receiving a busy dial tone.
  16. B-Caller tries to verify themselves.
  17. N-EV attempted on unprocessed request.
  18. I-EV received on an already Approved request.
  19. O-EV received on a Rejected request.
  20. B-EV received and caller spelled out everything.
  21. N-EV attempted on SEU/Surrogate request.
  22. I-EV caller gives name of wrong individual.
  23. B-EV given for multiple requests.
  24. N-Spouse calls to provide verification.