Approvals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-EV given on same day as processed.
2. N-Spouse calls to provide verification.
3. N-EV attempted on SEU/Surrogate request.
4. I-Received a complaint call.
5. I-EV received and agent was called by the wrong name.
6. O-Processing request - invalid email.
7. G-Caller wants more assistance then the EV itself.
8. G-Call received needed to be transferred to the Help Desk.
9. G-Request was approved as a SEU.
10. B-3rd attempt - was able to process on the attempt.
11. B-EV received and caller spelled out everything.
12. N-3rd attempt - left a vm.
13. B-EV given for multiple requests.
14. O-Caller wants to expediate their request.
15. I-EV received on an already Approved request.
16. N-EV attempted on unprocessed request.
17. I-EV caller gives name of wrong individual.
18. G-EV provided on a Non Direct Employee.
19. O-EV received on a Rejected request.
20. O-EV received for an Individual Provider request.
21. B-Request was cancelled by the user.
22. B-Caller tries to verify themselves.
23. I-3rd attempt - receiving a busy dial tone.
24. G-3rd attempt - vm is full.