This bingo card has a free space and 24 words: Request was cancelled by the user., EV caller gives name of wrong individual., EV attempted on unprocessed request., EV provided on a Non Direct Employee., EV received on a Rejected request., Caller tries to verify themselves., 3rd attempt - receiving a busy dial tone., 3rd attempt - left a vm., 3rd attempt - vm is full., Processing request - invalid email., EV given for multiple requests., Received a complaint call., Call received needed to be transferred to the Help Desk., EV given on same day as processed., 3rd attempt - was able to process on the attempt., EV received on an already Approved request., Spouse calls to provide verification., Request was approved as a SEU., EV received for an Individual Provider request., EV received and caller spelled out everything., EV received and agent was called by the wrong name., EV attempted on SEU/Surrogate request., Caller wants more assistance then the EV itself. and Caller wants to expediate their request..
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