You take acall thatrequireshandling twoCCR’sPT hascomplicatedname -doesn't spellitPT cancelsmonitornotificationbefore readingwhat was on thescreenNurse calls into reportissue, doesn’tknow whatthe issue isYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give onePT impatientw/ DL,mentionstheir distanceto the hotspot“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou werereadyPT can'thear youuntil youyell“I knew youwere goingto ask methat”PTreads/describesevery singlething that’s onthe screenAs you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselvesPT sighswith eachtroubleshootingstepPT reportsgongs buthas no ideawhat screenshowed“I thought theDL’s weresupposed tobe automatic”PT keepstalking after youtell them you’regoing to placethem on hold“Theremust be alot ofdata”Wind keepsblowing intothe phonePT dumpsmedicalhistory onyouPSR callswith WO#but no PTinfoYou take acall thatrequireshandling twoCCR’sPT hascomplicatedname -doesn't spellitPT cancelsmonitornotificationbefore readingwhat was on thescreenNurse calls into reportissue, doesn’tknow whatthe issue isYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give onePT impatientw/ DL,mentionstheir distanceto the hotspot“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou werereadyPT can'thear youuntil youyell“I knew youwere goingto ask methat”PTreads/describesevery singlething that’s onthe screenAs you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselvesPT sighswith eachtroubleshootingstepPT reportsgongs buthas no ideawhat screenshowed“I thought theDL’s weresupposed tobe automatic”PT keepstalking after youtell them you’regoing to placethem on hold“Theremust be alot ofdata”Wind keepsblowing intothe phonePT dumpsmedicalhistory onyouPSR callswith WO#but no PTinfo

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take a call that requires handling two CCR’s
  2. PT has complicated name - doesn't spell it
  3. PT cancels monitor notification before reading what was on the screen
  4. Nurse calls in to report issue, doesn’t know what the issue is
  5. You ask for callback number - “This one.”
  6. You ask for first/last name. They just give one
  7. PT impatient w/ DL, mentions their distance to the hotspot
  8. “Does it normally take this long?” (DL)
  9. PSR calls to complete WO, is no longer with PT
  10. PT doesn’t want to wear LV, refuses to end use
  11. You forgot to aux and got a call before you were ready
  12. PT can't hear you until you yell
  13. “I knew you were going to ask me that”
  14. PT reads/describes every single thing that’s on the screen
  15. As you’re ending the call, PT brings up another issue/question
  16. Caller contradicts themselves
  17. PT sighs with each troubleshooting step
  18. PT reports gongs but has no idea what screen showed
  19. “I thought the DL’s were supposed to be automatic”
  20. PT keeps talking after you tell them you’re going to place them on hold
  21. “There must be a lot of data”
  22. Wind keeps blowing into the phone
  23. PT dumps medical history on you
  24. PSR calls with WO# but no PT info