PTreads/describesevery singlething that’s onthe screen“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT dumpsmedicalhistory onyouPT can'thear youuntil youyellPT keepstalking after youtell them you’regoing to placethem on hold“I thought theDL’s weresupposed tobe automatic”You take acall thatrequireshandling twoCCR’sPT sighswith eachtroubleshootingstepPT hascomplicatedname -doesn't spellitYou ask forcallbacknumber -“This one.”PT reportsgongs buthas no ideawhat screenshowedWind keepsblowing intothe phonePT doesn’twant to wearLV, refusestoend usePT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forfirst/lastname. Theyjust give oneNurse calls into reportissue, doesn’tknow whatthe issue is“I knew youwere goingto ask methat”PT cancelsmonitornotificationbefore readingwhat was on thescreenYou forgot toaux and gota call beforeyou werereadyPSR callswith WO#but no PTinfo“Theremust be alot ofdata”As you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselvesPTreads/describesevery singlething that’s onthe screen“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT dumpsmedicalhistory onyouPT can'thear youuntil youyellPT keepstalking after youtell them you’regoing to placethem on hold“I thought theDL’s weresupposed tobe automatic”You take acall thatrequireshandling twoCCR’sPT sighswith eachtroubleshootingstepPT hascomplicatedname -doesn't spellitYou ask forcallbacknumber -“This one.”PT reportsgongs buthas no ideawhat screenshowedWind keepsblowing intothe phonePT doesn’twant to wearLV, refusestoend usePT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forfirst/lastname. Theyjust give oneNurse calls into reportissue, doesn’tknow whatthe issue is“I knew youwere goingto ask methat”PT cancelsmonitornotificationbefore readingwhat was on thescreenYou forgot toaux and gota call beforeyou werereadyPSR callswith WO#but no PTinfo“Theremust be alot ofdata”As you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselves

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT reads/describes every single thing that’s on the screen
  2. “Does it normally take this long?” (DL)
  3. PSR calls to complete WO, is no longer with PT
  4. PT dumps medical history on you
  5. PT can't hear you until you yell
  6. PT keeps talking after you tell them you’re going to place them on hold
  7. “I thought the DL’s were supposed to be automatic”
  8. You take a call that requires handling two CCR’s
  9. PT sighs with each troubleshooting step
  10. PT has complicated name - doesn't spell it
  11. You ask for callback number - “This one.”
  12. PT reports gongs but has no idea what screen showed
  13. Wind keeps blowing into the phone
  14. PT doesn’t want to wear LV, refuses to end use
  15. PT impatient w/ DL, mentions their distance to the hotspot
  16. You ask for first/last name. They just give one
  17. Nurse calls in to report issue, doesn’t know what the issue is
  18. “I knew you were going to ask me that”
  19. PT cancels monitor notification before reading what was on the screen
  20. You forgot to aux and got a call before you were ready
  21. PSR calls with WO# but no PT info
  22. “There must be a lot of data”
  23. As you’re ending the call, PT brings up another issue/question
  24. Caller contradicts themselves