“I knew youwere goingto ask methat”PT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou wereready“Does itnormallytake thislong?”(DL)You take acall thatrequireshandling twoCCR’sPT can'thear youuntil youyellPT cancelsmonitornotificationbefore readingwhat was on thescreen“I thought theDL’s weresupposed tobe automatic”Callercontradictsthemselves“Theremust be alot ofdata”Wind keepsblowing intothe phonePTreads/describesevery singlething that’s onthe screenYou ask forfirst/lastname. Theyjust give oneAs you’reending thecall, PT bringsup anotherissue/questionPT dumpsmedicalhistory onyouPT reportsgongs buthas no ideawhat screenshowedPT impatientw/ DL,mentionstheir distanceto the hotspotNurse calls into reportissue, doesn’tknow whatthe issue isPT sighswith eachtroubleshootingstepPT keepstalking after youtell them you’regoing to placethem on holdPSR calls tocompleteWO, is nolongerwith PTYou ask forcallbacknumber -“This one.”PT hascomplicatedname -doesn't spellitPSR callswith WO#but no PTinfo“I knew youwere goingto ask methat”PT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou wereready“Does itnormallytake thislong?”(DL)You take acall thatrequireshandling twoCCR’sPT can'thear youuntil youyellPT cancelsmonitornotificationbefore readingwhat was on thescreen“I thought theDL’s weresupposed tobe automatic”Callercontradictsthemselves“Theremust be alot ofdata”Wind keepsblowing intothe phonePTreads/describesevery singlething that’s onthe screenYou ask forfirst/lastname. Theyjust give oneAs you’reending thecall, PT bringsup anotherissue/questionPT dumpsmedicalhistory onyouPT reportsgongs buthas no ideawhat screenshowedPT impatientw/ DL,mentionstheir distanceto the hotspotNurse calls into reportissue, doesn’tknow whatthe issue isPT sighswith eachtroubleshootingstepPT keepstalking after youtell them you’regoing to placethem on holdPSR calls tocompleteWO, is nolongerwith PTYou ask forcallbacknumber -“This one.”PT hascomplicatedname -doesn't spellitPSR callswith WO#but no PTinfo

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I knew you were going to ask me that”
  2. PT doesn’t want to wear LV, refuses to end use
  3. You forgot to aux and got a call before you were ready
  4. “Does it normally take this long?” (DL)
  5. You take a call that requires handling two CCR’s
  6. PT can't hear you until you yell
  7. PT cancels monitor notification before reading what was on the screen
  8. “I thought the DL’s were supposed to be automatic”
  9. Caller contradicts themselves
  10. “There must be a lot of data”
  11. Wind keeps blowing into the phone
  12. PT reads/describes every single thing that’s on the screen
  13. You ask for first/last name. They just give one
  14. As you’re ending the call, PT brings up another issue/question
  15. PT dumps medical history on you
  16. PT reports gongs but has no idea what screen showed
  17. PT impatient w/ DL, mentions their distance to the hotspot
  18. Nurse calls in to report issue, doesn’t know what the issue is
  19. PT sighs with each troubleshooting step
  20. PT keeps talking after you tell them you’re going to place them on hold
  21. PSR calls to complete WO, is no longer with PT
  22. You ask for callback number - “This one.”
  23. PT has complicated name - doesn't spell it
  24. PSR calls with WO# but no PT info