“I thought theDL’s weresupposed tobe automatic”PT dumpsmedicalhistory onyouPT can'thear youuntil youyellYou forgot toaux and gota call beforeyou werereadyPTreads/describesevery singlething that’s onthe screenAs you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselvesPT keepstalking after youtell them you’regoing to placethem on holdNurse calls into reportissue, doesn’tknow whatthe issue isYou take acall thatrequireshandling twoCCR’sPT reportsgongs buthas no ideawhat screenshowedPSR callswith WO#but no PTinfoPT hascomplicatedname -doesn't spellitPT cancelsmonitornotificationbefore readingwhat was on thescreen“Does itnormallytake thislong?”(DL)PT sighswith eachtroubleshootingstepPT impatientw/ DL,mentionstheir distanceto the hotspotPT doesn’twant to wearLV, refusestoend useYou ask forfirst/lastname. Theyjust give oneYou ask forcallbacknumber -“This one.”PSR calls tocompleteWO, is nolongerwith PTWind keepsblowing intothe phone“I knew youwere goingto ask methat”“Theremust be alot ofdata”“I thought theDL’s weresupposed tobe automatic”PT dumpsmedicalhistory onyouPT can'thear youuntil youyellYou forgot toaux and gota call beforeyou werereadyPTreads/describesevery singlething that’s onthe screenAs you’reending thecall, PT bringsup anotherissue/questionCallercontradictsthemselvesPT keepstalking after youtell them you’regoing to placethem on holdNurse calls into reportissue, doesn’tknow whatthe issue isYou take acall thatrequireshandling twoCCR’sPT reportsgongs buthas no ideawhat screenshowedPSR callswith WO#but no PTinfoPT hascomplicatedname -doesn't spellitPT cancelsmonitornotificationbefore readingwhat was on thescreen“Does itnormallytake thislong?”(DL)PT sighswith eachtroubleshootingstepPT impatientw/ DL,mentionstheir distanceto the hotspotPT doesn’twant to wearLV, refusestoend useYou ask forfirst/lastname. Theyjust give oneYou ask forcallbacknumber -“This one.”PSR calls tocompleteWO, is nolongerwith PTWind keepsblowing intothe phone“I knew youwere goingto ask methat”“Theremust be alot ofdata”

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I thought the DL’s were supposed to be automatic”
  2. PT dumps medical history on you
  3. PT can't hear you until you yell
  4. You forgot to aux and got a call before you were ready
  5. PT reads/describes every single thing that’s on the screen
  6. As you’re ending the call, PT brings up another issue/question
  7. Caller contradicts themselves
  8. PT keeps talking after you tell them you’re going to place them on hold
  9. Nurse calls in to report issue, doesn’t know what the issue is
  10. You take a call that requires handling two CCR’s
  11. PT reports gongs but has no idea what screen showed
  12. PSR calls with WO# but no PT info
  13. PT has complicated name - doesn't spell it
  14. PT cancels monitor notification before reading what was on the screen
  15. “Does it normally take this long?” (DL)
  16. PT sighs with each troubleshooting step
  17. PT impatient w/ DL, mentions their distance to the hotspot
  18. PT doesn’t want to wear LV, refuses to end use
  19. You ask for first/last name. They just give one
  20. You ask for callback number - “This one.”
  21. PSR calls to complete WO, is no longer with PT
  22. Wind keeps blowing into the phone
  23. “I knew you were going to ask me that”
  24. “There must be a lot of data”