PSR calls tocompleteWO, is nolongerwith PTNurse calls into reportissue, doesn’tknow whatthe issue isYou ask forfirst/lastname. Theyjust give one“I knew youwere goingto ask methat”Wind keepsblowing intothe phonePT cancelsmonitornotificationbefore readingwhat was on thescreenPT sighswith eachtroubleshootingstep“Theremust be alot ofdata”PT dumpsmedicalhistory onyou“Does itnormallytake thislong?”(DL)You forgot toaux and gota call beforeyou werereadyPT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forcallbacknumber -“This one.”As you’reending thecall, PT bringsup anotherissue/questionPTreads/describesevery singlething that’s onthe screenPT keepstalking after youtell them you’regoing to placethem on holdPT can'thear youuntil youyellPT doesn’twant to wearLV, refusestoend use“I thought theDL’s weresupposed tobe automatic”CallercontradictsthemselvesPT hascomplicatedname -doesn't spellitYou take acall thatrequireshandling twoCCR’sPT reportsgongs buthas no ideawhat screenshowedPSR callswith WO#but no PTinfoPSR calls tocompleteWO, is nolongerwith PTNurse calls into reportissue, doesn’tknow whatthe issue isYou ask forfirst/lastname. Theyjust give one“I knew youwere goingto ask methat”Wind keepsblowing intothe phonePT cancelsmonitornotificationbefore readingwhat was on thescreenPT sighswith eachtroubleshootingstep“Theremust be alot ofdata”PT dumpsmedicalhistory onyou“Does itnormallytake thislong?”(DL)You forgot toaux and gota call beforeyou werereadyPT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forcallbacknumber -“This one.”As you’reending thecall, PT bringsup anotherissue/questionPTreads/describesevery singlething that’s onthe screenPT keepstalking after youtell them you’regoing to placethem on holdPT can'thear youuntil youyellPT doesn’twant to wearLV, refusestoend use“I thought theDL’s weresupposed tobe automatic”CallercontradictsthemselvesPT hascomplicatedname -doesn't spellitYou take acall thatrequireshandling twoCCR’sPT reportsgongs buthas no ideawhat screenshowedPSR callswith WO#but no PTinfo

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PSR calls to complete WO, is no longer with PT
  2. Nurse calls in to report issue, doesn’t know what the issue is
  3. You ask for first/last name. They just give one
  4. “I knew you were going to ask me that”
  5. Wind keeps blowing into the phone
  6. PT cancels monitor notification before reading what was on the screen
  7. PT sighs with each troubleshooting step
  8. “There must be a lot of data”
  9. PT dumps medical history on you
  10. “Does it normally take this long?” (DL)
  11. You forgot to aux and got a call before you were ready
  12. PT impatient w/ DL, mentions their distance to the hotspot
  13. You ask for callback number - “This one.”
  14. As you’re ending the call, PT brings up another issue/question
  15. PT reads/describes every single thing that’s on the screen
  16. PT keeps talking after you tell them you’re going to place them on hold
  17. PT can't hear you until you yell
  18. PT doesn’t want to wear LV, refuses to end use
  19. “I thought the DL’s were supposed to be automatic”
  20. Caller contradicts themselves
  21. PT has complicated name - doesn't spell it
  22. You take a call that requires handling two CCR’s
  23. PT reports gongs but has no idea what screen showed
  24. PSR calls with WO# but no PT info