PSR callswith WO#but no PTinfoPSR calls tocompleteWO, is nolongerwith PTWind keepsblowing intothe phonePT can'thear youuntil youyell“I knew youwere goingto ask methat”You take acall thatrequireshandling twoCCR’sCallercontradictsthemselvesPT sighswith eachtroubleshootingstep“I thought theDL’s weresupposed tobe automatic”“Theremust be alot ofdata”As you’reending thecall, PT bringsup anotherissue/questionYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give onePT dumpsmedicalhistory onyouPT impatientw/ DL,mentionstheir distanceto the hotspotYou forgot toaux and gota call beforeyou werereadyNurse calls into reportissue, doesn’tknow whatthe issue isPT reportsgongs buthas no ideawhat screenshowed“Does itnormallytake thislong?”(DL)PT cancelsmonitornotificationbefore readingwhat was on thescreenPT hascomplicatedname -doesn't spellitPTreads/describesevery singlething that’s onthe screenPT doesn’twant to wearLV, refusestoend usePT keepstalking after youtell them you’regoing to placethem on holdPSR callswith WO#but no PTinfoPSR calls tocompleteWO, is nolongerwith PTWind keepsblowing intothe phonePT can'thear youuntil youyell“I knew youwere goingto ask methat”You take acall thatrequireshandling twoCCR’sCallercontradictsthemselvesPT sighswith eachtroubleshootingstep“I thought theDL’s weresupposed tobe automatic”“Theremust be alot ofdata”As you’reending thecall, PT bringsup anotherissue/questionYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give onePT dumpsmedicalhistory onyouPT impatientw/ DL,mentionstheir distanceto the hotspotYou forgot toaux and gota call beforeyou werereadyNurse calls into reportissue, doesn’tknow whatthe issue isPT reportsgongs buthas no ideawhat screenshowed“Does itnormallytake thislong?”(DL)PT cancelsmonitornotificationbefore readingwhat was on thescreenPT hascomplicatedname -doesn't spellitPTreads/describesevery singlething that’s onthe screenPT doesn’twant to wearLV, refusestoend usePT keepstalking after youtell them you’regoing to placethem on hold

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PSR calls with WO# but no PT info
  2. PSR calls to complete WO, is no longer with PT
  3. Wind keeps blowing into the phone
  4. PT can't hear you until you yell
  5. “I knew you were going to ask me that”
  6. You take a call that requires handling two CCR’s
  7. Caller contradicts themselves
  8. PT sighs with each troubleshooting step
  9. “I thought the DL’s were supposed to be automatic”
  10. “There must be a lot of data”
  11. As you’re ending the call, PT brings up another issue/question
  12. You ask for callback number - “This one.”
  13. You ask for first/last name. They just give one
  14. PT dumps medical history on you
  15. PT impatient w/ DL, mentions their distance to the hotspot
  16. You forgot to aux and got a call before you were ready
  17. Nurse calls in to report issue, doesn’t know what the issue is
  18. PT reports gongs but has no idea what screen showed
  19. “Does it normally take this long?” (DL)
  20. PT cancels monitor notification before reading what was on the screen
  21. PT has complicated name - doesn't spell it
  22. PT reads/describes every single thing that’s on the screen
  23. PT doesn’t want to wear LV, refuses to end use
  24. PT keeps talking after you tell them you’re going to place them on hold