(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PT impatient w/ DL, mentions their distance to the hotspot
“There must be a lot of data”
“I knew you were going to ask me that”
PT doesn’t want to wear LV, refuses to
end use
PT reads/describes every single thing that’s on the screen
“I thought the DL’s were supposed to be automatic”
PT dumps medical history on you
PT can't hear you until you yell
PT sighs
with each troubleshooting step
PT has complicated name - doesn't spell it
PSR calls with WO# but no PT info
You ask for callback number - “This one.”
“Does it normally take this long?”
(DL)
PT keeps talking after you tell them you’re going to place them on hold
PSR calls to complete WO, is no longer
with PT
You forgot to aux and got a call before you were ready
PT cancels monitor notification before reading what was on the screen
Wind keeps blowing into the phone
PT reports gongs but has no idea what screen showed
Nurse calls in to report issue, doesn’t know what the issue is
You take a call that requires handling two CCR’s
You ask for first/last name. They just give one
As you’re ending the call, PT brings up another issue/question
