You ask forfirst/lastname. Theyjust give oneWind keepsblowing intothe phone“I knew youwere goingto ask methat”CallercontradictsthemselvesPT sighswith eachtroubleshootingstepPT reportsgongs buthas no ideawhat screenshowedPTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyellPSR callswith WO#but no PTinfoPSR calls tocompleteWO, is nolongerwith PTYou ask forcallbacknumber -“This one.”PT dumpsmedicalhistory onyou“Does itnormallytake thislong?”(DL)“I thought theDL’s weresupposed tobe automatic”PT doesn’twant to wearLV, refusestoend use“Theremust be alot ofdata”You take acall thatrequireshandling twoCCR’sPT keepstalking after youtell them you’regoing to placethem on holdYou forgot toaux and gota call beforeyou werereadyPT hascomplicatedname -doesn't spellitPT impatientw/ DL,mentionstheir distanceto the hotspotAs you’reending thecall, PT bringsup anotherissue/questionNurse calls into reportissue, doesn’tknow whatthe issue isPT cancelsmonitornotificationbefore readingwhat was on thescreenYou ask forfirst/lastname. Theyjust give oneWind keepsblowing intothe phone“I knew youwere goingto ask methat”CallercontradictsthemselvesPT sighswith eachtroubleshootingstepPT reportsgongs buthas no ideawhat screenshowedPTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyellPSR callswith WO#but no PTinfoPSR calls tocompleteWO, is nolongerwith PTYou ask forcallbacknumber -“This one.”PT dumpsmedicalhistory onyou“Does itnormallytake thislong?”(DL)“I thought theDL’s weresupposed tobe automatic”PT doesn’twant to wearLV, refusestoend use“Theremust be alot ofdata”You take acall thatrequireshandling twoCCR’sPT keepstalking after youtell them you’regoing to placethem on holdYou forgot toaux and gota call beforeyou werereadyPT hascomplicatedname -doesn't spellitPT impatientw/ DL,mentionstheir distanceto the hotspotAs you’reending thecall, PT bringsup anotherissue/questionNurse calls into reportissue, doesn’tknow whatthe issue isPT cancelsmonitornotificationbefore readingwhat was on thescreen

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You ask for first/last name. They just give one
  2. Wind keeps blowing into the phone
  3. “I knew you were going to ask me that”
  4. Caller contradicts themselves
  5. PT sighs with each troubleshooting step
  6. PT reports gongs but has no idea what screen showed
  7. PT reads/describes every single thing that’s on the screen
  8. PT can't hear you until you yell
  9. PSR calls with WO# but no PT info
  10. PSR calls to complete WO, is no longer with PT
  11. You ask for callback number - “This one.”
  12. PT dumps medical history on you
  13. “Does it normally take this long?” (DL)
  14. “I thought the DL’s were supposed to be automatic”
  15. PT doesn’t want to wear LV, refuses to end use
  16. “There must be a lot of data”
  17. You take a call that requires handling two CCR’s
  18. PT keeps talking after you tell them you’re going to place them on hold
  19. You forgot to aux and got a call before you were ready
  20. PT has complicated name - doesn't spell it
  21. PT impatient w/ DL, mentions their distance to the hotspot
  22. As you’re ending the call, PT brings up another issue/question
  23. Nurse calls in to report issue, doesn’t know what the issue is
  24. PT cancels monitor notification before reading what was on the screen