PTreads/describesevery singlething that’s onthe screenYou ask forcallbacknumber -“This one.”CallercontradictsthemselvesYou take acall thatrequireshandling twoCCR’sPT dumpsmedicalhistory onyouPT reportsgongs buthas no ideawhat screenshowedPT hascomplicatedname -doesn't spellit“Theremust be alot ofdata”Wind keepsblowing intothe phonePT can'thear youuntil youyellNurse calls into reportissue, doesn’tknow whatthe issue isYou forgot toaux and gota call beforeyou wereready“I thought theDL’s weresupposed tobe automatic”“Does itnormallytake thislong?”(DL)PSR callswith WO#but no PTinfoPT doesn’twant to wearLV, refusestoend usePT cancelsmonitornotificationbefore readingwhat was on thescreenPT keepstalking after youtell them you’regoing to placethem on holdPT impatientw/ DL,mentionstheir distanceto the hotspotAs you’reending thecall, PT bringsup anotherissue/questionPT sighswith eachtroubleshootingstep“I knew youwere goingto ask methat”PSR calls tocompleteWO, is nolongerwith PTYou ask forfirst/lastname. Theyjust give onePTreads/describesevery singlething that’s onthe screenYou ask forcallbacknumber -“This one.”CallercontradictsthemselvesYou take acall thatrequireshandling twoCCR’sPT dumpsmedicalhistory onyouPT reportsgongs buthas no ideawhat screenshowedPT hascomplicatedname -doesn't spellit“Theremust be alot ofdata”Wind keepsblowing intothe phonePT can'thear youuntil youyellNurse calls into reportissue, doesn’tknow whatthe issue isYou forgot toaux and gota call beforeyou wereready“I thought theDL’s weresupposed tobe automatic”“Does itnormallytake thislong?”(DL)PSR callswith WO#but no PTinfoPT doesn’twant to wearLV, refusestoend usePT cancelsmonitornotificationbefore readingwhat was on thescreenPT keepstalking after youtell them you’regoing to placethem on holdPT impatientw/ DL,mentionstheir distanceto the hotspotAs you’reending thecall, PT bringsup anotherissue/questionPT sighswith eachtroubleshootingstep“I knew youwere goingto ask methat”PSR calls tocompleteWO, is nolongerwith PTYou ask forfirst/lastname. Theyjust give one

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. PT reads/describes every single thing that’s on the screen
  2. You ask for callback number - “This one.”
  3. Caller contradicts themselves
  4. You take a call that requires handling two CCR’s
  5. PT dumps medical history on you
  6. PT reports gongs but has no idea what screen showed
  7. PT has complicated name - doesn't spell it
  8. “There must be a lot of data”
  9. Wind keeps blowing into the phone
  10. PT can't hear you until you yell
  11. Nurse calls in to report issue, doesn’t know what the issue is
  12. You forgot to aux and got a call before you were ready
  13. “I thought the DL’s were supposed to be automatic”
  14. “Does it normally take this long?” (DL)
  15. PSR calls with WO# but no PT info
  16. PT doesn’t want to wear LV, refuses to end use
  17. PT cancels monitor notification before reading what was on the screen
  18. PT keeps talking after you tell them you’re going to place them on hold
  19. PT impatient w/ DL, mentions their distance to the hotspot
  20. As you’re ending the call, PT brings up another issue/question
  21. PT sighs with each troubleshooting step
  22. “I knew you were going to ask me that”
  23. PSR calls to complete WO, is no longer with PT
  24. You ask for first/last name. They just give one