“I knew youwere goingto ask methat”PT impatientw/ DL,mentionstheir distanceto the hotspotPT dumpsmedicalhistory onyouYou forgot toaux and gota call beforeyou werereadyPSR callswith WO#but no PTinfoPT keepstalking after youtell them you’regoing to placethem on holdCallercontradictsthemselvesYou ask forcallbacknumber -“This one.”Wind keepsblowing intothe phone“I thought theDL’s weresupposed tobe automatic”PT hascomplicatedname -doesn't spellit“Theremust be alot ofdata”PT doesn’twant to wearLV, refusestoend usePT cancelsmonitornotificationbefore readingwhat was on thescreenYou take acall thatrequireshandling twoCCR’sNurse calls into reportissue, doesn’tknow whatthe issue isPT reportsgongs buthas no ideawhat screenshowedAs you’reending thecall, PT bringsup anotherissue/questionPSR calls tocompleteWO, is nolongerwith PTPTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyell“Does itnormallytake thislong?”(DL)PT sighswith eachtroubleshootingstepYou ask forfirst/lastname. Theyjust give one“I knew youwere goingto ask methat”PT impatientw/ DL,mentionstheir distanceto the hotspotPT dumpsmedicalhistory onyouYou forgot toaux and gota call beforeyou werereadyPSR callswith WO#but no PTinfoPT keepstalking after youtell them you’regoing to placethem on holdCallercontradictsthemselvesYou ask forcallbacknumber -“This one.”Wind keepsblowing intothe phone“I thought theDL’s weresupposed tobe automatic”PT hascomplicatedname -doesn't spellit“Theremust be alot ofdata”PT doesn’twant to wearLV, refusestoend usePT cancelsmonitornotificationbefore readingwhat was on thescreenYou take acall thatrequireshandling twoCCR’sNurse calls into reportissue, doesn’tknow whatthe issue isPT reportsgongs buthas no ideawhat screenshowedAs you’reending thecall, PT bringsup anotherissue/questionPSR calls tocompleteWO, is nolongerwith PTPTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyell“Does itnormallytake thislong?”(DL)PT sighswith eachtroubleshootingstepYou ask forfirst/lastname. Theyjust give one

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I knew you were going to ask me that”
  2. PT impatient w/ DL, mentions their distance to the hotspot
  3. PT dumps medical history on you
  4. You forgot to aux and got a call before you were ready
  5. PSR calls with WO# but no PT info
  6. PT keeps talking after you tell them you’re going to place them on hold
  7. Caller contradicts themselves
  8. You ask for callback number - “This one.”
  9. Wind keeps blowing into the phone
  10. “I thought the DL’s were supposed to be automatic”
  11. PT has complicated name - doesn't spell it
  12. “There must be a lot of data”
  13. PT doesn’t want to wear LV, refuses to end use
  14. PT cancels monitor notification before reading what was on the screen
  15. You take a call that requires handling two CCR’s
  16. Nurse calls in to report issue, doesn’t know what the issue is
  17. PT reports gongs but has no idea what screen showed
  18. As you’re ending the call, PT brings up another issue/question
  19. PSR calls to complete WO, is no longer with PT
  20. PT reads/describes every single thing that’s on the screen
  21. PT can't hear you until you yell
  22. “Does it normally take this long?” (DL)
  23. PT sighs with each troubleshooting step
  24. You ask for first/last name. They just give one