PT can'thear youuntil youyell“Theremust be alot ofdata”“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT hascomplicatedname -doesn't spellitPT dumpsmedicalhistory onyouYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give oneWind keepsblowing intothe phoneCallercontradictsthemselves“I knew youwere goingto ask methat”PT doesn’twant to wearLV, refusestoend usePT impatientw/ DL,mentionstheir distanceto the hotspotPT sighswith eachtroubleshootingstepYou take acall thatrequireshandling twoCCR’s“I thought theDL’s weresupposed tobe automatic”PT reportsgongs buthas no ideawhat screenshowedAs you’reending thecall, PT bringsup anotherissue/questionPT cancelsmonitornotificationbefore readingwhat was on thescreenYou forgot toaux and gota call beforeyou werereadyPT keepstalking after youtell them you’regoing to placethem on holdPSR callswith WO#but no PTinfoNurse calls into reportissue, doesn’tknow whatthe issue isPTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyell“Theremust be alot ofdata”“Does itnormallytake thislong?”(DL)PSR calls tocompleteWO, is nolongerwith PTPT hascomplicatedname -doesn't spellitPT dumpsmedicalhistory onyouYou ask forcallbacknumber -“This one.”You ask forfirst/lastname. Theyjust give oneWind keepsblowing intothe phoneCallercontradictsthemselves“I knew youwere goingto ask methat”PT doesn’twant to wearLV, refusestoend usePT impatientw/ DL,mentionstheir distanceto the hotspotPT sighswith eachtroubleshootingstepYou take acall thatrequireshandling twoCCR’s“I thought theDL’s weresupposed tobe automatic”PT reportsgongs buthas no ideawhat screenshowedAs you’reending thecall, PT bringsup anotherissue/questionPT cancelsmonitornotificationbefore readingwhat was on thescreenYou forgot toaux and gota call beforeyou werereadyPT keepstalking after youtell them you’regoing to placethem on holdPSR callswith WO#but no PTinfoNurse calls into reportissue, doesn’tknow whatthe issue isPTreads/describesevery singlething that’s onthe screen

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT can't hear you until you yell
  2. “There must be a lot of data”
  3. “Does it normally take this long?” (DL)
  4. PSR calls to complete WO, is no longer with PT
  5. PT has complicated name - doesn't spell it
  6. PT dumps medical history on you
  7. You ask for callback number - “This one.”
  8. You ask for first/last name. They just give one
  9. Wind keeps blowing into the phone
  10. Caller contradicts themselves
  11. “I knew you were going to ask me that”
  12. PT doesn’t want to wear LV, refuses to end use
  13. PT impatient w/ DL, mentions their distance to the hotspot
  14. PT sighs with each troubleshooting step
  15. You take a call that requires handling two CCR’s
  16. “I thought the DL’s were supposed to be automatic”
  17. PT reports gongs but has no idea what screen showed
  18. As you’re ending the call, PT brings up another issue/question
  19. PT cancels monitor notification before reading what was on the screen
  20. You forgot to aux and got a call before you were ready
  21. PT keeps talking after you tell them you’re going to place them on hold
  22. PSR calls with WO# but no PT info
  23. Nurse calls in to report issue, doesn’t know what the issue is
  24. PT reads/describes every single thing that’s on the screen