PT keepstalking after youtell them you’regoing to placethem on holdPSR calls tocompleteWO, is nolongerwith PTPT cancelsmonitornotificationbefore readingwhat was on thescreenCallercontradictsthemselvesWind keepsblowing intothe phonePT reportsgongs buthas no ideawhat screenshowed“I knew youwere goingto ask methat”PT hascomplicatedname -doesn't spellitPT dumpsmedicalhistory onyouNurse calls into reportissue, doesn’tknow whatthe issue isPT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forfirst/lastname. Theyjust give onePTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyellYou take acall thatrequireshandling twoCCR’s“Theremust be alot ofdata”“I thought theDL’s weresupposed tobe automatic”“Does itnormallytake thislong?”(DL)PSR callswith WO#but no PTinfoPT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou werereadyAs you’reending thecall, PT bringsup anotherissue/questionYou ask forcallbacknumber -“This one.”PT sighswith eachtroubleshootingstepPT keepstalking after youtell them you’regoing to placethem on holdPSR calls tocompleteWO, is nolongerwith PTPT cancelsmonitornotificationbefore readingwhat was on thescreenCallercontradictsthemselvesWind keepsblowing intothe phonePT reportsgongs buthas no ideawhat screenshowed“I knew youwere goingto ask methat”PT hascomplicatedname -doesn't spellitPT dumpsmedicalhistory onyouNurse calls into reportissue, doesn’tknow whatthe issue isPT impatientw/ DL,mentionstheir distanceto the hotspotYou ask forfirst/lastname. Theyjust give onePTreads/describesevery singlething that’s onthe screenPT can'thear youuntil youyellYou take acall thatrequireshandling twoCCR’s“Theremust be alot ofdata”“I thought theDL’s weresupposed tobe automatic”“Does itnormallytake thislong?”(DL)PSR callswith WO#but no PTinfoPT doesn’twant to wearLV, refusestoend useYou forgot toaux and gota call beforeyou werereadyAs you’reending thecall, PT bringsup anotherissue/questionYou ask forcallbacknumber -“This one.”PT sighswith eachtroubleshootingstep

Tech Support 6 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. PT keeps talking after you tell them you’re going to place them on hold
  2. PSR calls to complete WO, is no longer with PT
  3. PT cancels monitor notification before reading what was on the screen
  4. Caller contradicts themselves
  5. Wind keeps blowing into the phone
  6. PT reports gongs but has no idea what screen showed
  7. “I knew you were going to ask me that”
  8. PT has complicated name - doesn't spell it
  9. PT dumps medical history on you
  10. Nurse calls in to report issue, doesn’t know what the issue is
  11. PT impatient w/ DL, mentions their distance to the hotspot
  12. You ask for first/last name. They just give one
  13. PT reads/describes every single thing that’s on the screen
  14. PT can't hear you until you yell
  15. You take a call that requires handling two CCR’s
  16. “There must be a lot of data”
  17. “I thought the DL’s were supposed to be automatic”
  18. “Does it normally take this long?” (DL)
  19. PSR calls with WO# but no PT info
  20. PT doesn’t want to wear LV, refuses to end use
  21. You forgot to aux and got a call before you were ready
  22. As you’re ending the call, PT brings up another issue/question
  23. You ask for callback number - “This one.”
  24. PT sighs with each troubleshooting step