This bingo card has a free space and 24 words: PT dumps medical history on you, You ask for first/last name. They just give one, PSR calls with WO# but no PT info, PT has complicated name - doesn't spell it, You take a call that requires handling two CCR’s, PT impatient w/ DL, mentions their distance to the hotspot, Caller contradicts themselves, “Does it normally take this long?” (DL), Wind keeps blowing into the phone, PT sighs with each troubleshooting step, You ask for callback number - “This one.”, PSR calls to complete WO, is no longer with PT, PT can't hear you until you yell, “There must be a lot of data”, “I thought the DL’s were supposed to be automatic”, “I knew you were going to ask me that”, PT doesn’t want to wear LV, refuses to end use, You forgot to aux and got a call before you were ready, PT reads/describes every single thing that’s on the screen, PT keeps talking after you tell them you’re going to place them on hold, Nurse calls in to report issue, doesn’t know what the issue is, As you’re ending the call, PT brings up another issue/question, PT reports gongs but has no idea what screen showed and PT cancels monitor notification before reading what was on the screen.
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