You haveto interpretthe entirePSR visitTSL sendsdeathbacklog whenit's not yourdeath dayA deathcould havebeen closedbut has beenleft openYouscreamedFirst callis aSpanishcall"You don'tspeakSpanishdo you?"TS does notgetinterpreter -sends emailinsteadFamilymemberyells at youfor calling(death)PT notwearing butalmost wholePDQ is filledoutSomeonecalls youdirectly to doa Spanishtask or "favor"PDQ has"No"checked off -then notessay "unsure"Alt snaps aboutequipmentbefore you canexplain whyyou’re callingTS createsdeath CCR -doesn't RMAbelt/monitorTS calls to askif they canclose out adeath - theymissed 3+thingsSomeonereceives PDQcall back -doesn't askall/any PDQTS sendsSpanishemail ANDcalls queue -not criticalYoucriedAR reaches outand doesn't askPDQ –especially after**PDQ** notePSR callsand asks usto call PT inSpanish toset up ETAAnother deptasks“Can’t youjust stay onthe line?”Email providesno death infowhatsoever -neither doesPDQTS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic namePDQ/email donot includeimportant infothat AR notesdoCall comesthroughSpanishqueue -EnglishMore than30 deathemails3 or moreattemptsfailed to reachsomeone at aPR hospitalAR alreadycreatedRMA's forbelt/monitorPT's COD orhospitalspelledentirelywrongTS notifiedabout death– weeks ormore afterAR found outJuspeakypanich?You haveto interpretthe entirePSR visitTSL sendsdeathbacklog whenit's not yourdeath dayA deathcould havebeen closedbut has beenleft openYouscreamedFirst callis aSpanishcall"You don'tspeakSpanishdo you?"TS does notgetinterpreter -sends emailinsteadFamilymemberyells at youfor calling(death)PT notwearing butalmost wholePDQ is filledoutSomeonecalls youdirectly to doa Spanishtask or "favor"PDQ has"No"checked off -then notessay "unsure"Alt snaps aboutequipmentbefore you canexplain whyyou’re callingTS createsdeath CCR -doesn't RMAbelt/monitorTS calls to askif they canclose out adeath - theymissed 3+thingsSomeonereceives PDQcall back -doesn't askall/any PDQTS sendsSpanishemail ANDcalls queue -not criticalYoucriedAR reaches outand doesn't askPDQ –especially after**PDQ** notePSR callsand asks usto call PT inSpanish toset up ETAAnother deptasks“Can’t youjust stay onthe line?”Email providesno death infowhatsoever -neither doesPDQTS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic namePDQ/email donot includeimportant infothat AR notesdoCall comesthroughSpanishqueue -EnglishMore than30 deathemails3 or moreattemptsfailed to reachsomeone at aPR hospitalAR alreadycreatedRMA's forbelt/monitorPT's COD orhospitalspelledentirelywrongTS notifiedabout death– weeks ormore afterAR found outJuspeakypanich?

Spanish/Deaths - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. You have to interpret the entire PSR visit
  2. TSL sends death backlog when it's not your death day
  3. A death could have been closed but has been left open
  4. You screamed
  5. First call is a Spanish call
  6. "You don't speak Spanish do you?"
  7. TS does not get interpreter - sends email instead
  8. Family member yells at you for calling (death)
  9. PT not wearing but almost whole PDQ is filled out
  10. Someone calls you directly to do a Spanish task or "favor"
  11. PDQ has "No" checked off - then notes say "unsure"
  12. Alt snaps about equipment before you can explain why you’re calling
  13. TS creates death CCR - doesn't RMA belt/monitor
  14. TS calls to ask if they can close out a death - they missed 3+ things
  15. Someone receives PDQ call back - doesn't ask all/any PDQ
  16. TS sends Spanish email AND calls queue - not critical
  17. You cried
  18. AR reaches out and doesn't ask PDQ – especially after **PDQ** note
  19. PSR calls and asks us to call PT in Spanish to set up ETA
  20. Another dept asks “Can’t you just stay on the line?”
  21. Email provides no death info whatsoever - neither does PDQ
  22. TS makes Spanish request – PT does not speak Spanish or even have Hispanic name
  23. PDQ/email do not include important info that AR notes do
  24. Call comes through Spanish queue - English
  25. More than 30 death emails
  26. 3 or more attempts failed to reach someone at a PR hospital
  27. AR already created RMA's for belt/monitor
  28. PT's COD or hospital spelled entirely wrong
  29. TS notified about death – weeks or more after AR found out
  30. Ju speaky panich?