PT notwearing butalmost wholePDQ is filledoutA deathcould havebeen closedbut has beenleft openAlt snaps aboutequipmentbefore you canexplain whyyou’re callingTS createsdeath CCR -doesn't RMAbelt/monitorSomeonecalls youdirectly to doa Spanishtask or "favor"3 or moreattemptsfailed to reachsomeone at aPR hospitalYou haveto interpretthe entirePSR visitPSR callsand asks usto call PT inSpanish toset up ETATS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic nameAnother deptasks“Can’t youjust stay onthe line?”AR reaches outand doesn't askPDQ –especially after**PDQ** noteAR alreadycreatedRMA's forbelt/monitorEmail providesno death infowhatsoever -neither doesPDQFirst callis aSpanishcallSomeonereceives PDQcall back -doesn't askall/any PDQTS does notgetinterpreter -sends emailinsteadJuspeakypanich?"You don'tspeakSpanishdo you?"PT's COD orhospitalspelledentirelywrongYouscreamedYoucriedCall comesthroughSpanishqueue -EnglishMore than30 deathemailsTS sendsSpanishemail ANDcalls queue -not criticalTSL sendsdeathbacklog whenit's not yourdeath dayTS notifiedabout death– weeks ormore afterAR found outTS calls to askif they canclose out adeath - theymissed 3+thingsPDQ has"No"checked off -then notessay "unsure"Familymemberyells at youfor calling(death)PDQ/email donot includeimportant infothat AR notesdoPT notwearing butalmost wholePDQ is filledoutA deathcould havebeen closedbut has beenleft openAlt snaps aboutequipmentbefore you canexplain whyyou’re callingTS createsdeath CCR -doesn't RMAbelt/monitorSomeonecalls youdirectly to doa Spanishtask or "favor"3 or moreattemptsfailed to reachsomeone at aPR hospitalYou haveto interpretthe entirePSR visitPSR callsand asks usto call PT inSpanish toset up ETATS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic nameAnother deptasks“Can’t youjust stay onthe line?”AR reaches outand doesn't askPDQ –especially after**PDQ** noteAR alreadycreatedRMA's forbelt/monitorEmail providesno death infowhatsoever -neither doesPDQFirst callis aSpanishcallSomeonereceives PDQcall back -doesn't askall/any PDQTS does notgetinterpreter -sends emailinsteadJuspeakypanich?"You don'tspeakSpanishdo you?"PT's COD orhospitalspelledentirelywrongYouscreamedYoucriedCall comesthroughSpanishqueue -EnglishMore than30 deathemailsTS sendsSpanishemail ANDcalls queue -not criticalTSL sendsdeathbacklog whenit's not yourdeath dayTS notifiedabout death– weeks ormore afterAR found outTS calls to askif they canclose out adeath - theymissed 3+thingsPDQ has"No"checked off -then notessay "unsure"Familymemberyells at youfor calling(death)PDQ/email donot includeimportant infothat AR notesdo

Spanish/Deaths - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT not wearing but almost whole PDQ is filled out
  2. A death could have been closed but has been left open
  3. Alt snaps about equipment before you can explain why you’re calling
  4. TS creates death CCR - doesn't RMA belt/monitor
  5. Someone calls you directly to do a Spanish task or "favor"
  6. 3 or more attempts failed to reach someone at a PR hospital
  7. You have to interpret the entire PSR visit
  8. PSR calls and asks us to call PT in Spanish to set up ETA
  9. TS makes Spanish request – PT does not speak Spanish or even have Hispanic name
  10. Another dept asks “Can’t you just stay on the line?”
  11. AR reaches out and doesn't ask PDQ – especially after **PDQ** note
  12. AR already created RMA's for belt/monitor
  13. Email provides no death info whatsoever - neither does PDQ
  14. First call is a Spanish call
  15. Someone receives PDQ call back - doesn't ask all/any PDQ
  16. TS does not get interpreter - sends email instead
  17. Ju speaky panich?
  18. "You don't speak Spanish do you?"
  19. PT's COD or hospital spelled entirely wrong
  20. You screamed
  21. You cried
  22. Call comes through Spanish queue - English
  23. More than 30 death emails
  24. TS sends Spanish email AND calls queue - not critical
  25. TSL sends death backlog when it's not your death day
  26. TS notified about death – weeks or more after AR found out
  27. TS calls to ask if they can close out a death - they missed 3+ things
  28. PDQ has "No" checked off - then notes say "unsure"
  29. Family member yells at you for calling (death)
  30. PDQ/email do not include important info that AR notes do