TS notifiedabout death– weeks ormore afterAR found outSomeonecalls youdirectly to doa Spanishtask or "favor"YoucriedPT notwearing butalmost wholePDQ is filledoutSomeonereceives PDQcall back -doesn't askall/any PDQA deathcould havebeen closedbut has beenleft openPSR callsand asks usto call PT inSpanish toset up ETAFirst callis aSpanishcallJuspeakypanich?Email providesno death infowhatsoever -neither doesPDQTS does notgetinterpreter -sends emailinsteadTS createsdeath CCR -doesn't RMAbelt/monitorCall comesthroughSpanishqueue -EnglishTS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic namePDQ/email donot includeimportant infothat AR notesdoAR reaches outand doesn't askPDQ –especially after**PDQ** noteTS calls to askif they canclose out adeath - theymissed 3+thingsYou haveto interpretthe entirePSR visitMore than30 deathemailsAlt snaps aboutequipmentbefore you canexplain whyyou’re calling3 or moreattemptsfailed to reachsomeone at aPR hospitalPT's COD orhospitalspelledentirelywrongFamilymemberyells at youfor calling(death)TS sendsSpanishemail ANDcalls queue -not criticalAR alreadycreatedRMA's forbelt/monitorYouscreamedAnother deptasks“Can’t youjust stay onthe line?”"You don'tspeakSpanishdo you?"TSL sendsdeathbacklog whenit's not yourdeath dayPDQ has"No"checked off -then notessay "unsure"TS notifiedabout death– weeks ormore afterAR found outSomeonecalls youdirectly to doa Spanishtask or "favor"YoucriedPT notwearing butalmost wholePDQ is filledoutSomeonereceives PDQcall back -doesn't askall/any PDQA deathcould havebeen closedbut has beenleft openPSR callsand asks usto call PT inSpanish toset up ETAFirst callis aSpanishcallJuspeakypanich?Email providesno death infowhatsoever -neither doesPDQTS does notgetinterpreter -sends emailinsteadTS createsdeath CCR -doesn't RMAbelt/monitorCall comesthroughSpanishqueue -EnglishTS makes Spanishrequest – PT doesnot speak Spanishor even haveHispanic namePDQ/email donot includeimportant infothat AR notesdoAR reaches outand doesn't askPDQ –especially after**PDQ** noteTS calls to askif they canclose out adeath - theymissed 3+thingsYou haveto interpretthe entirePSR visitMore than30 deathemailsAlt snaps aboutequipmentbefore you canexplain whyyou’re calling3 or moreattemptsfailed to reachsomeone at aPR hospitalPT's COD orhospitalspelledentirelywrongFamilymemberyells at youfor calling(death)TS sendsSpanishemail ANDcalls queue -not criticalAR alreadycreatedRMA's forbelt/monitorYouscreamedAnother deptasks“Can’t youjust stay onthe line?”"You don'tspeakSpanishdo you?"TSL sendsdeathbacklog whenit's not yourdeath dayPDQ has"No"checked off -then notessay "unsure"

Spanish/Deaths - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TS notified about death – weeks or more after AR found out
  2. Someone calls you directly to do a Spanish task or "favor"
  3. You cried
  4. PT not wearing but almost whole PDQ is filled out
  5. Someone receives PDQ call back - doesn't ask all/any PDQ
  6. A death could have been closed but has been left open
  7. PSR calls and asks us to call PT in Spanish to set up ETA
  8. First call is a Spanish call
  9. Ju speaky panich?
  10. Email provides no death info whatsoever - neither does PDQ
  11. TS does not get interpreter - sends email instead
  12. TS creates death CCR - doesn't RMA belt/monitor
  13. Call comes through Spanish queue - English
  14. TS makes Spanish request – PT does not speak Spanish or even have Hispanic name
  15. PDQ/email do not include important info that AR notes do
  16. AR reaches out and doesn't ask PDQ – especially after **PDQ** note
  17. TS calls to ask if they can close out a death - they missed 3+ things
  18. You have to interpret the entire PSR visit
  19. More than 30 death emails
  20. Alt snaps about equipment before you can explain why you’re calling
  21. 3 or more attempts failed to reach someone at a PR hospital
  22. PT's COD or hospital spelled entirely wrong
  23. Family member yells at you for calling (death)
  24. TS sends Spanish email AND calls queue - not critical
  25. AR already created RMA's for belt/monitor
  26. You screamed
  27. Another dept asks “Can’t you just stay on the line?”
  28. "You don't speak Spanish do you?"
  29. TSL sends death backlog when it's not your death day
  30. PDQ has "No" checked off - then notes say "unsure"