PSR says itwasn’t onthe WO. Itwas.Caller won’tgive theirname,repeatsname of PTPTcalls ita "bra"You hadto file aPSRgrievanceYou ask PT todo something,theypretend/claimto do it butdidn’tTechtroubleshootsTE padmessages –PSR finds padsin backwardsLVNdeletesyour notePTreferencesvoicemail,has no ideawhat it saidServererrorPT wasretrained in thelast 7 days –anotherretrainingrequestedMerging - Centercodes don’tmatchPTpresses/readsthe wrongpiece ofequipmentPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT claimsthey’ve nevergotten ahotspot - hasdownloadedPT tells youthey’re wearingthe LV Battery isn’t inPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatmentPSR asksyou to sendthem extragarmentsMandatoryOT emailYou tell acaller we areexperiencing“updates”“Bothbuttons?”Caller saidthey weretold to call#extension,still got TechCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTPT spends +2minutesexplaining theirissue before youcan ask for theirnamePSR says itwasn’t onthe WO. Itwas.Caller won’tgive theirname,repeatsname of PTPTcalls ita "bra"You hadto file aPSRgrievanceYou ask PT todo something,theypretend/claimto do it butdidn’tTechtroubleshootsTE padmessages –PSR finds padsin backwardsLVNdeletesyour notePTreferencesvoicemail,has no ideawhat it saidServererrorPT wasretrained in thelast 7 days –anotherretrainingrequestedMerging - Centercodes don’tmatchPTpresses/readsthe wrongpiece ofequipmentPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT claimsthey’ve nevergotten ahotspot - hasdownloadedPT tells youthey’re wearingthe LV Battery isn’t inPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatmentPSR asksyou to sendthem extragarmentsMandatoryOT emailYou tell acaller we areexperiencing“updates”“Bothbuttons?”Caller saidthey weretold to call#extension,still got TechCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTPT spends +2minutesexplaining theirissue before youcan ask for theirname

Tech Support 7 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PSR says it wasn’t on the WO. It was.
  2. Caller won’t give their name, repeats name of PT
  3. PT calls it a "bra"
  4. You had to file a PSR grievance
  5. You ask PT to do something, they pretend/claim to do it but didn’t
  6. Tech troubleshoots TE pad messages – PSR finds pads in backwards
  7. LVN deletes your note
  8. PT references voicemail, has no idea what it said
  9. Server error
  10. PT was retrained in the last 7 days – another retraining requested
  11. Merging - Center codes don’t match
  12. PT presses/reads the wrong piece of equipment
  13. PSR asked if you’ll replace their follow-up equipment or complete WO
  14. PT claims they’ve never gotten a hotspot - has downloaded
  15. PT tells you they’re wearing the LV Battery isn’t in
  16. PT claims the LV was giving a message that it doesn’t give
  17. PT tells dramatic story of treatment – there was no treatment
  18. PSR asks you to send them extra garments
  19. Mandatory OT email
  20. You tell a caller we are experiencing “updates”
  21. “Both buttons?”
  22. Caller said they were told to call #extension, still got Tech
  23. Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT
  24. PT spends +2 minutes explaining their issue before you can ask for their name