(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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LVN deletes your note
Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT
PT was retrained in the last 7 days – another retraining requested
PT presses/reads the wrong piece of equipment
Caller said they were told to call #extension, still got Tech
PSR says it wasn’t on the WO. It was.
You ask PT to do something, they pretend/claim to do it but didn’t
You had to file a PSR grievance
PT references voicemail, has no idea what it said
Merging -
Center codes don’t match
PT tells you they’re wearing the LV
Battery isn’t in
PSR asked if you’ll replace their follow-up equipment or complete WO
PT claims the LV was giving a message that it doesn’t give
PT tells dramatic story of treatment – there was no treatment
Caller won’t give their name, repeats name of PT
Server error
“Both buttons?”
Tech troubleshoots TE pad messages – PSR finds pads in backwards
PT claims they’ve never gotten a hotspot - has downloaded
You tell a caller we are experiencing “updates”
PT spends +2 minutes explaining their issue before you can ask for their name
