PSR asksyou to sendthem extragarmentsYou hadto file aPSRgrievanceLVNdeletesyour notePTcalls ita "bra"PSR says itwasn’t onthe WO. Itwas.ServererrorPTpresses/readsthe wrongpiece ofequipmentCaller won’tgive theirname,repeatsname of PTPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT spends +2minutesexplaining theirissue before youcan ask for theirnameYou ask PT todo something,theypretend/claimto do it butdidn’tTechtroubleshootsTE padmessages –PSR finds padsin backwardsPTreferencesvoicemail,has no ideawhat it saidPT wasretrained in thelast 7 days –anotherretrainingrequestedPT claimsthey’ve nevergotten ahotspot - hasdownloadedCaller saidthey weretold to call#extension,still got TechPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatment“Bothbuttons?”PT tells youthey’re wearingthe LV Battery isn’t inMandatoryOT emailCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTYou tell acaller we areexperiencing“updates”Merging - Centercodes don’tmatchPSR asksyou to sendthem extragarmentsYou hadto file aPSRgrievanceLVNdeletesyour notePTcalls ita "bra"PSR says itwasn’t onthe WO. Itwas.ServererrorPTpresses/readsthe wrongpiece ofequipmentCaller won’tgive theirname,repeatsname of PTPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT spends +2minutesexplaining theirissue before youcan ask for theirnameYou ask PT todo something,theypretend/claimto do it butdidn’tTechtroubleshootsTE padmessages –PSR finds padsin backwardsPTreferencesvoicemail,has no ideawhat it saidPT wasretrained in thelast 7 days –anotherretrainingrequestedPT claimsthey’ve nevergotten ahotspot - hasdownloadedCaller saidthey weretold to call#extension,still got TechPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatment“Bothbuttons?”PT tells youthey’re wearingthe LV Battery isn’t inMandatoryOT emailCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTYou tell acaller we areexperiencing“updates”Merging - Centercodes don’tmatch

Tech Support 7 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PSR asks you to send them extra garments
  2. You had to file a PSR grievance
  3. LVN deletes your note
  4. PT calls it a "bra"
  5. PSR says it wasn’t on the WO. It was.
  6. Server error
  7. PT presses/reads the wrong piece of equipment
  8. Caller won’t give their name, repeats name of PT
  9. PSR asked if you’ll replace their follow-up equipment or complete WO
  10. PT spends +2 minutes explaining their issue before you can ask for their name
  11. You ask PT to do something, they pretend/claim to do it but didn’t
  12. Tech troubleshoots TE pad messages – PSR finds pads in backwards
  13. PT references voicemail, has no idea what it said
  14. PT was retrained in the last 7 days – another retraining requested
  15. PT claims they’ve never gotten a hotspot - has downloaded
  16. Caller said they were told to call #extension, still got Tech
  17. PT claims the LV was giving a message that it doesn’t give
  18. PT tells dramatic story of treatment – there was no treatment
  19. “Both buttons?”
  20. PT tells you they’re wearing the LV Battery isn’t in
  21. Mandatory OT email
  22. Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT
  23. You tell a caller we are experiencing “updates”
  24. Merging - Center codes don’t match