PT tells youthey’re wearingthe LV Battery isn’t in“Bothbuttons?”PSR says itwasn’t onthe WO. Itwas.ServererrorYou hadto file aPSRgrievancePSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPTcalls ita "bra"PT claimsthey’ve nevergotten ahotspot - hasdownloadedCaller won’tgive theirname,repeatsname of PTYou ask PT todo something,theypretend/claimto do it butdidn’tLVNdeletesyour noteMerging - Centercodes don’tmatchPTpresses/readsthe wrongpiece ofequipmentPTreferencesvoicemail,has no ideawhat it saidCaller saidthey weretold to call#extension,still got TechPSR asksyou to sendthem extragarmentsPT wasretrained in thelast 7 days –anotherretrainingrequestedMandatoryOT emailCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTYou tell acaller we areexperiencing“updates”PT spends +2minutesexplaining theirissue before youcan ask for theirnameTechtroubleshootsTE padmessages –PSR finds padsin backwardsPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatmentPT tells youthey’re wearingthe LV Battery isn’t in“Bothbuttons?”PSR says itwasn’t onthe WO. Itwas.ServererrorYou hadto file aPSRgrievancePSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPTcalls ita "bra"PT claimsthey’ve nevergotten ahotspot - hasdownloadedCaller won’tgive theirname,repeatsname of PTYou ask PT todo something,theypretend/claimto do it butdidn’tLVNdeletesyour noteMerging - Centercodes don’tmatchPTpresses/readsthe wrongpiece ofequipmentPTreferencesvoicemail,has no ideawhat it saidCaller saidthey weretold to call#extension,still got TechPSR asksyou to sendthem extragarmentsPT wasretrained in thelast 7 days –anotherretrainingrequestedMandatoryOT emailCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTYou tell acaller we areexperiencing“updates”PT spends +2minutesexplaining theirissue before youcan ask for theirnameTechtroubleshootsTE padmessages –PSR finds padsin backwardsPT claims theLV was givinga messagethat it doesn’tgivePT tellsdramatic storyof treatment –there was notreatment

Tech Support 7 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PT tells you they’re wearing the LV Battery isn’t in
  2. “Both buttons?”
  3. PSR says it wasn’t on the WO. It was.
  4. Server error
  5. You had to file a PSR grievance
  6. PSR asked if you’ll replace their follow-up equipment or complete WO
  7. PT calls it a "bra"
  8. PT claims they’ve never gotten a hotspot - has downloaded
  9. Caller won’t give their name, repeats name of PT
  10. You ask PT to do something, they pretend/claim to do it but didn’t
  11. LVN deletes your note
  12. Merging - Center codes don’t match
  13. PT presses/reads the wrong piece of equipment
  14. PT references voicemail, has no idea what it said
  15. Caller said they were told to call #extension, still got Tech
  16. PSR asks you to send them extra garments
  17. PT was retrained in the last 7 days – another retraining requested
  18. Mandatory OT email
  19. Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT
  20. You tell a caller we are experiencing “updates”
  21. PT spends +2 minutes explaining their issue before you can ask for their name
  22. Tech troubleshoots TE pad messages – PSR finds pads in backwards
  23. PT claims the LV was giving a message that it doesn’t give
  24. PT tells dramatic story of treatment – there was no treatment