Merging - Centercodes don’tmatchMandatoryOT emailYou hadto file aPSRgrievanceTechtroubleshootsTE padmessages –PSR finds padsin backwardsPSR asksyou to sendthem extragarmentsPTpresses/readsthe wrongpiece ofequipmentYou tell acaller we areexperiencing“updates”PT spends +2minutesexplaining theirissue before youcan ask for theirnamePT claimsthey’ve nevergotten ahotspot - hasdownloadedPT claims theLV was givinga messagethat it doesn’tgiveCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTPTreferencesvoicemail,has no ideawhat it saidPSR says itwasn’t onthe WO. Itwas.ServererrorLVNdeletesyour note“Bothbuttons?”PT wasretrained in thelast 7 days –anotherretrainingrequestedPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT tellsdramatic storyof treatment –there was notreatmentPT tells youthey’re wearingthe LV Battery isn’t inCaller saidthey weretold to call#extension,still got TechPTcalls ita "bra"You ask PT todo something,theypretend/claimto do it butdidn’tCaller won’tgive theirname,repeatsname of PTMerging - Centercodes don’tmatchMandatoryOT emailYou hadto file aPSRgrievanceTechtroubleshootsTE padmessages –PSR finds padsin backwardsPSR asksyou to sendthem extragarmentsPTpresses/readsthe wrongpiece ofequipmentYou tell acaller we areexperiencing“updates”PT spends +2minutesexplaining theirissue before youcan ask for theirnamePT claimsthey’ve nevergotten ahotspot - hasdownloadedPT claims theLV was givinga messagethat it doesn’tgiveCaller reportsissue with theirLV, gives theirinfo – doesn’tclarify they’renot the PTPTreferencesvoicemail,has no ideawhat it saidPSR says itwasn’t onthe WO. Itwas.ServererrorLVNdeletesyour note“Bothbuttons?”PT wasretrained in thelast 7 days –anotherretrainingrequestedPSR asked ifyou’ll replacetheir follow-upequipment orcomplete WOPT tellsdramatic storyof treatment –there was notreatmentPT tells youthey’re wearingthe LV Battery isn’t inCaller saidthey weretold to call#extension,still got TechPTcalls ita "bra"You ask PT todo something,theypretend/claimto do it butdidn’tCaller won’tgive theirname,repeatsname of PT

Tech Support 7 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Merging - Center codes don’t match
  2. Mandatory OT email
  3. You had to file a PSR grievance
  4. Tech troubleshoots TE pad messages – PSR finds pads in backwards
  5. PSR asks you to send them extra garments
  6. PT presses/reads the wrong piece of equipment
  7. You tell a caller we are experiencing “updates”
  8. PT spends +2 minutes explaining their issue before you can ask for their name
  9. PT claims they’ve never gotten a hotspot - has downloaded
  10. PT claims the LV was giving a message that it doesn’t give
  11. Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT
  12. PT references voicemail, has no idea what it said
  13. PSR says it wasn’t on the WO. It was.
  14. Server error
  15. LVN deletes your note
  16. “Both buttons?”
  17. PT was retrained in the last 7 days – another retraining requested
  18. PSR asked if you’ll replace their follow-up equipment or complete WO
  19. PT tells dramatic story of treatment – there was no treatment
  20. PT tells you they’re wearing the LV Battery isn’t in
  21. Caller said they were told to call #extension, still got Tech
  22. PT calls it a "bra"
  23. You ask PT to do something, they pretend/claim to do it but didn’t
  24. Caller won’t give their name, repeats name of PT