This bingo card has a free space and 24 words: LVN deletes your note, You tell a caller we are experiencing “updates”, PSR asked if you’ll replace their follow-up equipment or complete WO, PSR asks you to send them extra garments, PT spends +2 minutes explaining their issue before you can ask for their name, PSR says it wasn’t on the WO. It was., You had to file a PSR grievance, PT was retrained in the last 7 days – another retraining requested, PT claims the LV was giving a message that it doesn’t give, You ask PT to do something, they pretend/claim to do it but didn’t, “Both buttons?”, PT tells you they’re wearing the LV Battery isn’t in, Merging - Center codes don’t match, PT tells dramatic story of treatment – there was no treatment, Caller reports issue with their LV, gives their info – doesn’t clarify they’re not the PT, Caller won’t give their name, repeats name of PT, Caller said they were told to call #extension, still got Tech, PT references voicemail, has no idea what it said, PT calls it a "bra", Mandatory OT email, Server error, PT presses/reads the wrong piece of equipment, PT claims they’ve never gotten a hotspot - has downloaded and Tech troubleshoots TE pad messages – PSR finds pads in backwards.
Tech Support 5 | Tech Support 6 | Tech Support 4 | Tech Support 4 | Tech Support 3
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