CODE GRAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Communicate clearly during event.
2. Know your role in a code gray
3. State: I can see how upset this made you and I think we can figure it out together.
4. Happy Thanksgiving!
5. Code Gray: Yelling Cursing Direct Threat Indirect Threat
6. De-Escalate by: Remaining Calm and Poised
7. 
8. Only one person talking to Code Gray person
9. Yelling Cursing Indirect threat: use basic de-escalation techniques
10. Maintain Situational awareness
11. Review Policy EM077 for Code Gray in Clinics
12. Maintain safety of staff and others
13. Prevent Others from getting involved
14. Code Gray: Disruptive Loud Threatening Feels unsafe Refusing to comply
15. Teamwork is essential in a Code Gray response
16. Maintain patient safety
17. Ask: How can I help?
18. 
19. Notify Amber if you feel intimidated or threatened by a patient
20. Direct threat: Stay safe, Walk away
21. Grateful for our awesome team!
22. Early identification of conflict or Code Grey patient makes it easier to intervene and prevent escalation.
23. De-Escalate by working with person to find a solution for them.
24. If needed, call 911, remove patients/visitors from area
25. De-Escalate by: using active lstening
26. What a great team we have!
27. 
28. Understanding how to respond to combative patients and visitors protects staff, patients and visitors from injury.
29. If possible, separate Code Gray person from others