This bingo card has 3 images, a free space and 26 words: Communicate clearly during event., Review Policy EM077 for Code Gray in Clinics, Teamwork is essential in a Code Gray response, Know your role in a code gray, What a great team we have!, If needed, call 911, remove patients/visitors from area, Prevent Others from getting involved, Only one person talking to Code Gray person, If possible, separate Code Gray person from others, De-Escalate by: using active lstening, De-Escalate by: Remaining Calm and Poised, De-Escalate by working with person to find a solution for them., Ask: How can I help?, State: I can see how upset this made you and I think we can figure it out together., Early identification of conflict or Code Grey patient makes it easier to intervene and prevent escalation., Notify Amber if you feel intimidated or threatened by a patient, Maintain Situational awareness, Maintain patient safety, Maintain safety of staff and others, Code Gray: Disruptive Loud Threatening Feels unsafe Refusing to comply, Understanding how to respond to combative patients and visitors protects staff, patients and visitors from injury., Code Gray: Yelling Cursing Direct Threat Indirect Threat, Yelling Cursing Indirect threat: use basic de-escalation techniques, Direct threat: Stay safe, Walk away, Happy Thanksgiving! and Grateful for our awesome team!.
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