(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked about future business goal/state
Sold value of service
Identified next steps if sale wasn't possible
Rep recommended customer focused solution
Tried to connect to the gatekeeper
Pivoted call from service to sales
Rep pivoted to additional topic(s)
Made the customer laugh
Rep used pre-question statement before asking question to learn more
Gained customer commitment during call
Connected value of HD Supply Play/service/product to customer need/pain
Used content rapport to try to build connection
Customer asked rep questions to learn more about product/service
solution
Provided a clear introduction
Asked consultative, Probing
questions to learn pain/need
Scheduled next call
Used active listening skills to respond to customer cue
Rep
Sold their individual value
Rep discussion prompted Customer to share needs/goals/pain
Scheduled follow-up call
Rep was personable and professional
Connected to the decision maker
Communicated reason/purpose of the call
Used benefit/value statements in discussion
Was confident
Rep's approach was conversational
Attempted cross sell
Overcame an objection
Rep gained customer commitment during call
Rep
Summarized discussion/next steps
Customer showed interest in solutions provided
Number of topics discussed kept customer engaged
Action performed by rep saved customer time/money
Prepped customer for future discussion topic
Sold their value to the customer
Sold value of product
Suggested customer focused service
Addressed customer objection
listened and confirmed customer need/pain
Suggested customer focused products
Did not speak over the customer
Offered to provide a quote
Rep double clicked to learn more about a customer need/pain
Asked clarifying questions to understand pain/need
Rep utilized tools/resources to provide value to customer
Rep used transactional questions to learn more
Used student/teacher rapport to learn about the customer/business
Recognized and responded to customer buying signals
Rep used while I have you to introduce topic
Asked additional questions to understand the objection
