(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Rep
Sold their individual value
Addressed customer objection
Used student/teacher rapport to learn about the customer/business
Scheduled follow-up call
Rep pivoted to additional topic(s)
Gained customer commitment during call
Rep recommended customer focused solution
Identified next steps if sale wasn't possible
Recognized and responded to customer buying signals
Communicated reason/purpose of the call
Built rapport
Asked consultative, Probing
questions to learn pain/need
Rep discussion prompted Customer to share needs/goals/pain
Discovered new sales opportunity
during calls
Rep used while I have you to introduce topic
Rep used transactional questions to learn more
Number of topics discussed kept customer engaged
Used content rapport to try to build connection
Asked about current business goal/state
Customer asked rep questions to learn more about product/service
solution
Rep double clicked to learn more about a customer need/pain
Overcame an objection
Sold their value to the customer
Rep gained customer commitment during call
listened and confirmed customer need/pain
Used benefit/value statements in discussion
Prepped customer for future discussion topic
Rep's approach was conversational
Used active listening skills to respond to customer cue
Suggested customer focused service
Sold value of service
Connected value of HD Supply Play/service/product to customer need/pain
Rep used pre-question statement before asking question to learn more
Rep
Summarized discussion/next steps
Pivoted call from service to sales
Action performed by rep saved customer time/money
Connected to the decision maker
Asked clarifying questions to understand pain/need
Did not speak over the customer
Tried to connect to the gatekeeper
Rep utilized tools/resources to provide value to customer
Asked about future business goal/state
Offered to provide a quote
Asked additional questions to understand the objection
