(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked clarifying questions to understand pain/need
Attempted up sell
Rep
Sold their individual value
Rep utilized tools/resources to provide value to customer
Provided a clear introduction
Discovered new sales opportunity
during calls
Connected to the decision maker
Scheduled follow-up call
Used buying cue to recommend product/service
Rep pivoted to additional topic
Customer showed interest in solutions provided
Performed follow up actions (sent PPR, quote, etc.)
Used prior discussion or
relationship in the call
Did not speak over the customer
Action performed by rep saved customer time/money
Closed the sale
Customer asked rep questions to learn more about product/service
solution
Asked additional questions to understand the objection
Rep double clicked to learn more about a customer need/pain
Made the customer laugh
Built rapport
Prepped customer for future discussion topic
Offered to provide a quote
Suggested customer focused products
Used active listening skills to respond to customer cue
Rep discussion prompted Customer to share needs/goals/pain
Rep gained customer commitment during call
Pivoted call from service to sales
Scheduled next call
Was confident
Communicated reason/purpose of the call
Used conversation techniques to engage customer
Rep recommended customer focused solution
Sold value of product
Asked about future business goal/state
Used benefit/value statements in discussion
Rep
Summarized discussion/next steps
Asked for the sale
Addressed customer objection
Rep asked is there anything else...
Overcame an objection
Rep's approach was conversational
Asked about current business goal/state
Number of topics discussed kept customer engaged
Sold value of service
Connected value of HD Supply Play/service/product to customer need/pain
Asked strategic Probing
questions to learn pain/need
Ran a HD Supply play
Suggested customer focused service
Attempted cross sell
Quoted item during call
Recognized and responded to customer buying signals
