(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Placed the order
Pivoted call from service to sales
Scheduled follow-up call
Suggested customer focused products
Connected value of HD Supply Play/service/product to customer need/pain
Asked for the sale
Made the customer laugh
Asked clarifying questions to understand pain/need
Used active listening skills to respond to customer cue
Rep discussion prompted Customer to share needs/goals/pain
Communicated reason/purpose of the call
Number of topics discussed kept customer engaged
Used prior discussion or
relationship in the call
Rep asked is there anything else...
Attempted cross sell
Offered to provide a quote
Rep used while I have you to introduce topic
Ran a HD Supply play
Sold value of product
Rep double clicked to learn more about a customer need/pain
Asked strategic Probing
questions to learn pain/need
Addressed customer objection
Overcame an objection
Prepped customer for future discussion topic
Rep utilized tools/resources to provide value to customer
Action performed by rep saved customer time/money
Provided a clear introduction
Scheduled next call
Rep's approach was conversational
Was confident
Attempted up sell
Rep gained customer commitment during call
Used conversation techniques to engage customer
Rep pivoted to additional topic
Used buying cue to recommend product/service
Rep
Sold their individual value
Built rapport
Suggested customer focused service
Rep recommended customer focused solution
Asked additional questions to understand the objection
Sold value of service
Recognized and responded to customer buying signals
Connected to the decision maker
Quoted item during call
Did not speak over the customer
Asked about future business goal/state
Asked about current business goal/state
Used benefit/value statements in discussion
Rep
Summarized discussion/next steps
Discovered new sales opportunity
during calls
Performed follow up actions (sent PPR, quote, etc.)
Customer asked rep questions to learn more about product/service
solution
