(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Connected to the decision maker
Rep recommended customer focused solution
Used prior discussion or
relationship in the call
Rep used transactional questions to learn more
Rep
Summarized discussion/next steps
Customer asked rep questions to learn more about product/service
solution
Rep discussion prompted Customer to share needs/goals/pain
Asked additional questions to understand the objection
Asked about current business goal/state
Provided a clear introduction
Discovered new sales opportunity
during calls
Built rapport
Sold value of product
Communicated reason/purpose of the call
Suggested customer focused products
Rep used while I have you to introduce topic
listened and confirmed customer need/pain
Identified next steps if sale wasn't possible
Rep double clicked to learn more about a customer need/pain
Customer showed interest in solutions provided
Action performed by rep saved customer time/money
Used benefit/value statements in discussion
Used active listening skills to respond to customer cue
Used student/teacher rapport to learn about the customer/business
Offered to provide a quote
Asked about future business goal/state
Tried to connect to the gatekeeper
Was confident
Sold value of service
Sold their value to the customer
Number of topics discussed kept customer engaged
Prepped customer for future discussion topic
Overcame an objection
Used content rapport to try to build connection
Scheduled follow-up call
Rep pivoted to additional topic(s)
Addressed customer objection
Scheduled next call
Connected value of HD Supply Play/service/product to customer need/pain
Rep utilized tools/resources to provide value to customer
Rep
Sold their individual value
Rep's approach was conversational
Did not speak over the customer
Suggested customer focused service
Rep was personable and professional
Pivoted call from service to sales
Asked clarifying questions to understand pain/need
Rep used pre-question statement before asking question to learn more
Recognized and responded to customer buying signals
Made the customer laugh
Asked consultative, Probing
questions to learn pain/need
