(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
Attempted cross sell
Sold value of product
Rep
Summarized discussion/next steps
Asked additional questions to understand the objection
Rep's approach was conversational
Suggested customer focused products
Rep pivoted to additional topic(s)
Asked consultative, Probing
questions to learn pain/need
Was confident
Rep utilized tools/resources to provide value to customer
Customer asked rep questions to learn more about product/service
solution
Rep used transactional questions to learn more
Rep gained customer commitment during call
Rep recommended customer focused solution
Rep discussion prompted Customer to share needs/goals/pain
Asked about current business goal/state
Suggested customer focused service
Prepped customer for future discussion topic
Offered to provide a quote
Used active listening skills to respond to customer cue
Made the customer laugh
Rep used pre-question statement before asking question to learn more
Connected to the decision maker
Number of topics discussed kept customer engaged
Tried to connect to the gatekeeper
Scheduled next call
Rep was personable and professional
Provided a clear introduction
Identified next steps if sale wasn't possible
Used content rapport to try to build connection
Discovered new sales opportunity
during calls
Communicated reason/purpose of the call
Pivoted call from service to sales
Rep double clicked to learn more about a customer need/pain
Used prior discussion or
relationship in the call
Used student/teacher rapport to learn about the customer/business
Used benefit/value statements in discussion
Gained customer commitment during call
Scheduled follow-up call
Customer showed interest in solutions provided
Asked clarifying questions to understand pain/need
Rep
Sold their individual value
Sold value of service
Sold their value to the customer
Recognized and responded to customer buying signals
Action performed by rep saved customer time/money
Asked about future business goal/state
Built rapport
Addressed customer objection
Rep used while I have you to introduce topic
Connected value of HD Supply Play/service/product to customer need/pain
