(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ticket:
Help a Canadian customer
Date:
Request Amazon OTP from Jessica
Ticket:
Use an emoji in a ticket
Ticket:
Reset a customer's password
Explain to a customer that
prices are listed in USD,
not CAD
Date:
Participate in #ThankfulFriday in the #general channel
Ticket:
Achieve a perfect QA score
Ticket:
Create a replacement for
a Confessions of a Rebel fragrance
Date/Hour:
Answer 10 tickets in an hour
Customer account is under Apple Relay email address
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Date:
Inquire with Ops Team about the availability of an item
Ticket:
Customer replies to your ticket with a TY message
Ticket:
Receive a 5-star, 10 NPS survey
Ticket:
Save a customer from canceling their subscription
Ticket:
Clarify BOGO offer to a customer
Ticket:
Promote self-service to a customer
Ticket:
Speak with a customer subscribed for 1 year or more
Date:
Have a 1:1 with your Team Lead
Ticket:
Customer uses multiple punctuation marks after a sentence (!!!!, ...., ????)