(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ticket:
Create a replacement for
a Confessions of a Rebel fragrance
Date:
Participate in #ThankfulFriday in the #general channel
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Ticket:
Clarify BOGO offer to a customer
Customer's email only says "CANCEL"
Ticket:
Reset a customer's password
Ticket:
Speak with a customer subscribed for 1 year or more
Ticket:
Achieve a perfect QA score
Ticket:
Customer makes a spelling error
Date:
Inquire with Ops Team about the availability of an item
Ticket:
Save a customer from canceling their subscription
Ticket:
Customer mentions Better Business Bureau
Ticket:
Help a Canadian customer
Ticket:
Receive a 5-star, 10 NPS survey
Ticket:
Customer uses an emoji in their StellaConnect survey
Explain to a customer that
prices are listed in USD,
not CAD
Switch a customer to a different wave, at their request
Date/Hour:
Answer 10 tickets in an hour
Ticket:
Promote self-service to a customer
Ticket:
Use an emoji in a ticket
Ticket:
sent from iPhone
Ticket:
Customer replies to your ticket with a TY message
Ticket:
Customer uses multiple punctuation marks after a sentence (!!!!, ...., ????)
Customer account is under Apple Relay email address