(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer account is under Apple Relay email address
Ticket:
Promote self-service to a customer
Date:
Inquire with Ops Team about the availability of an item
Ticket:
Clarify BOGO offer to a customer
Ticket:
Achieve a perfect QA score
Date:
Participate in #ThankfulFriday in the #general channel
Date:
Emoji an Ops Update from Kayla in Slack
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Customer insists they have been billed twice
Ticket:
Customer uses an emoji in their StellaConnect survey
Ticket:
Reset a customer's password
Ticket:
Use an emoji in a ticket
Date/Hour:
Answer 10 tickets in an hour
Explain to a customer that
prices are listed in USD,
not CAD
Ticket:
Create a replacement for
a Confessions of a Rebel fragrance
Date:
Have a 1:1 with your Team Lead
Ticket:
Help a Canadian customer
Ticket:
sent from iPhone
Customer's email only says "CANCEL"
Ticket:
Customer mentions Better Business Bureau
Ticket:
Receive a 5-star, 10 NPS survey
Ticket:
Customer uses multiple punctuation marks after a sentence (!!!!, ...., ????)
Date:
Request Amazon OTP from Jessica
Ticket:
Customer makes a spelling error
Ticket:
Speak with a customer subscribed for 1 year or more
