(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Date:
Have a 1:1 with your Team Lead
Date:
Request Amazon OTP from Jessica
Date:
Inquire with Ops Team about the availability of an item
Ticket:
Customer mentions Better Business Bureau
Ticket:
Customer uses multiple punctuation marks after a sentence (!!!!, ...., ????)
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Ticket:
Speak with a customer subscribed for 1 year or more
Customer account is under Apple Relay email address
Date:
Participate in #ThankfulFriday in the #general channel
Ticket:
Help a Canadian customer
Explain to a customer that
prices are listed in USD,
not CAD
Ticket:
Clarify BOGO offer to a customer
Date/Hour:
Answer 10 tickets in an hour
Ticket:
Reset a customer's password
Ticket:
Save a customer from canceling their subscription
Ticket:
Receive a 5-star, 10 NPS survey
Switch a customer to a different wave, at their request
