(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ticket:
Customer uses an emoji in their StellaConnect survey
Date:
Emoji an Ops Update from Kayla in Slack
Date/Hour:
Answer 10 tickets in an hour
Date:
Have a 1:1 with your Team Lead
Date:
Participate in #ThankfulFriday in the #general channel
Ticket:
Achieve a perfect QA score
Ticket:
Speak with a customer subscribed for 1 year or more
Ticket:
Promote self-service to a customer
Ticket:
Help a Canadian customer
Ticket:
sent from iPhone
Date:
Request Amazon OTP from Jessica
Ticket:
Use an emoji in a ticket
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Ticket:
Receive a 5-star, 10 NPS survey
Date:
Inquire with Ops Team about the availability of an item
Customer's email only says "CANCEL"
Customer account is under Apple Relay email address
Ticket:
Reset a customer's password
Ticket:
Create a replacement for
a Confessions of a Rebel fragrance
Ticket:
Save a customer from canceling their subscription
Ticket:
Customer mentions Better Business Bureau
Switch a customer to a different wave, at their request
Explain to a customer that
prices are listed in USD,
not CAD
Ticket:
Customer makes a spelling error
Ticket:
Clarify BOGO offer to a customer
Ticket:
Customer replies to your ticket with a TY message
