(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Date:
Participate in #ThankfulFriday in the #general channel
Ticket:
sent from iPhone
Ticket:
Customer uses an emoji in their StellaConnect survey
Date:
Inquire with Ops Team about the availability of an item
Customer's email only says "CANCEL"
Ticket:
Customer uses multiple punctuation marks after a sentence (!!!!, ...., ????)
Ticket:
Customer makes a spelling error
Date:
Have a 1:1 with your Team Lead
Ticket:
Customer mentions Better Business Bureau
Date:
Request Amazon OTP from Jessica
Ticket:
Promote self-service to a customer
Ticket:
Help a Canadian customer
Switch a customer to a different wave, at their request
Ticket:
Use an emoji in a ticket
Ticket:
Customer says Merry Christmas, Happy Holidays, or Happy New Year
Ticket:
Reset a customer's password
Ticket:
Customer replies to your ticket with a TY message
Ticket:
Save a customer from canceling their subscription
Ticket:
Clarify BOGO offer to a customer
Date/Hour:
Answer 10 tickets in an hour
Customer insists they have been billed twice
Customer account is under Apple Relay email address
Date:
Emoji an Ops Update from Kayla in Slack
Ticket:
Receive a 5-star, 10 NPS survey
Ticket:
Achieve a perfect QA score
Ticket:
Speak with a customer subscribed for 1 year or more
Ticket:
Create a replacement for
a Confessions of a Rebel fragrance
