(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Customer inquires about gift options
Have a 1:1 with your Team Lead
Customer insists they have been billed twice
Promote self-service to a customer
Help a customer reset their password
Create a replacement for a Sanctuary fragrance
Inquire with the Ops team about the availability of an item
Help a Canadian customer
Customer uses an emoji in their StellaConnect survey
Customer replies to your ticket with a TY message
Customer says
"I thought I canceled this"
Achieve a perfect QA score
Receive a 5-star, 10 NPS survey
Create a Dev ticket or report a bug to Team Lead
Participate in #ThankfulFriday in the #general channel
Customer writes "please advice" / "please advise"
Help a customer subscribed
for 1 year
or more
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Create a replacement for a COAR fragrance
Emoji an Ops Update from Kayla in Slack
Switch a customer to a different wave, at their request
sent from iPhone
Customer account is under an Apple Relay email address
Customer makes a spelling error
Use an emoji in a ticket
Save a customer from canceling their subscription
Customer's email only says "CANCEL"
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Answer 10 tickets in an hour
Request Amazon OTP from Jessica
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
