(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help a customer subscribed
for 1 year
or more
Have a 1:1 with your Team Lead
Customer writes "please advice" / "please advise"
Save a customer from canceling their subscription
Customer replies to your ticket with a TY message
Emoji an Ops Update from Kayla in Slack
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Create a Dev ticket or report a bug to Team Lead
Help a Canadian customer
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Request Amazon OTP from Jessica
sent from iPhone
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Answer 10 tickets in an hour
Customer says
"I thought I canceled this"
Customer's email only says "CANCEL"
Customer account is under an Apple Relay email address
Promote self-service to a customer
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Create a replacement for a Sanctuary fragrance
Use an emoji in a ticket
Customer insists they have been billed twice
Receive a 5-star, 10 NPS survey
Help a customer reset their password
Customer inquires about gift options
Participate in #ThankfulFriday in the #general channel
Customer uses an emoji in their StellaConnect survey
Achieve a perfect QA score
Inquire with the Ops team about the availability of an item
Create a replacement for a COAR fragrance
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Switch a customer to a different wave, at their request
