(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create a Dev ticket or report a bug to Team Lead
Achieve a perfect QA score
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Help a customer subscribed
for 1 year
or more
Answer 10 tickets in an hour
Customer inquires about gift options
Customer says
"I thought I canceled this"
Customer uses an emoji in their StellaConnect survey
Help a customer reset their password
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Promote self-service to a customer
Customer makes a spelling error
Create a replacement for a COAR fragrance
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Participate in #ThankfulFriday in the #general channel
Request Amazon OTP from Jessica
Have a 1:1 with your Team Lead
Save a customer from canceling their subscription
Inquire with the Ops team about the availability of an item
Customer replies to your ticket with a TY message
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Customer's email only says "CANCEL"
Customer writes "please advice" / "please advise"
Create a replacement for a Sanctuary fragrance
Receive a 5-star, 10 NPS survey
Use an emoji in a ticket
Emoji an Ops Update from Kayla in Slack
Customer insists they have been billed twice
Help a Canadian customer
Customer account is under an Apple Relay email address
Switch a customer to a different wave, at their request