(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create a Dev ticket or report a bug to Team Lead
Customer replies to your ticket with a TY message
Inquire with the Ops team about the availability of an item
Participate in #ThankfulFriday in the #general channel
Customer says
"I thought I canceled this"
Use an emoji in a ticket
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Achieve a perfect QA score
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Answer 10 tickets in an hour
Help a Canadian customer
Customer makes a spelling error
Customer's email only says "CANCEL"
Customer account is under an Apple Relay email address
Customer insists they have been billed twice
Save a customer from canceling their subscription
Customer uses an emoji in their StellaConnect survey
Have a 1:1 with your Team Lead
Customer writes "please advice" / "please advise"
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Help a customer subscribed
for 1 year
or more
Switch a customer to a different wave, at their request
