(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Save a customer from canceling their subscription
Customer writes "please advice" / "please advise"
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Request Amazon OTP from Jessica
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Customer makes a spelling error
Customer insists they have been billed twice
Customer uses an emoji in their StellaConnect survey
Customer says
"I thought I canceled this"
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Switch a customer to a different wave, at their request
Customer account is under an Apple Relay email address
Help a Canadian customer
Answer 10 tickets in an hour
Inquire with the Ops team about the availability of an item
Emoji an Ops Update from Kayla in Slack
Receive a 5-star, 10 NPS survey
Participate in #ThankfulFriday in the #general channel
