(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promote self-service to a customer
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Create a Dev ticket or report a bug to Team Lead
sent from iPhone
Customer says
"I thought I canceled this"
Use an emoji in a ticket
Receive a 5-star, 10 NPS survey
Inquire with the Ops team about the availability of an item
Save a customer from canceling their subscription
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Have a 1:1 with your Team Lead
Request Amazon OTP from Jessica
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Customer writes "please advice" / "please advise"
Help a customer subscribed
for 1 year
or more
Help a Canadian customer
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Customer account is under an Apple Relay email address
Customer inquires about gift options
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Customer makes a spelling error
Help a customer reset their password
Achieve a perfect QA score
Participate in #ThankfulFriday in the #general channel
Answer 10 tickets in an hour
Customer replies to your ticket with a TY message
Customer's email only says "CANCEL"
Emoji an Ops Update from Kayla in Slack
Customer uses an emoji in their StellaConnect survey
Create a replacement for a COAR fragrance
Switch a customer to a different wave, at their request
