(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Customer replies to your ticket with a TY message
Save a customer from canceling their subscription
Help a Canadian customer
Customer account is under an Apple Relay email address
Create a replacement for a Sanctuary fragrance
Customer insists they have been billed twice
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Emoji an Ops Update from Kayla in Slack
Inquire with the Ops team about the availability of an item
Achieve a perfect QA score
Customer says
"I thought I canceled this"
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
sent from iPhone
Participate in #ThankfulFriday in the #general channel
Receive a 5-star, 10 NPS survey
Create a Dev ticket or report a bug to Team Lead
Have a 1:1 with your Team Lead
Customer inquires about gift options
Help a customer subscribed
for 1 year
or more
Help a customer reset their password
Create a replacement for a COAR fragrance
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Use an emoji in a ticket
Customer uses an emoji in their StellaConnect survey
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Customer's email only says "CANCEL"
Customer makes a spelling error
Customer writes "please advice" / "please advise"
Promote self-service to a customer
Request Amazon OTP from Jessica
Answer 10 tickets in an hour
Switch a customer to a different wave, at their request
