(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Request Amazon OTP from Jessica
Answer 10 tickets in an hour
Customer's email only says "CANCEL"
Inquire with the Ops team about the availability of an item
Create a Dev ticket or report a bug to Team Lead
Customer says
"I thought I canceled this"
Have a 1:1 with your Team Lead
Save a customer from canceling their subscription
Help a customer reset their password
Customer makes a spelling error
Help a customer subscribed
for 1 year
or more
Customer account is under an Apple Relay email address
Customer inquires about gift options
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Create a replacement for a Sanctuary fragrance
Create a replacement for a COAR fragrance
Achieve a perfect QA score
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Promote self-service to a customer
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Emoji an Ops Update from Kayla in Slack
Switch a customer to a different wave, at their request
Customer insists they have been billed twice
Customer writes "please advice" / "please advise"
Help a Canadian customer
Participate in #ThankfulFriday in the #general channel
sent from iPhone
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Receive a 5-star, 10 NPS survey
Customer uses an emoji in their StellaConnect survey
Use an emoji in a ticket
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
