(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create a Dev ticket or report a bug to Team Lead
Participate in #ThankfulFriday in the #general channel
Save a customer from canceling their subscription
Clarify a promotional offer to a customer (BOGO, referral, etc.)
Request Amazon OTP from Jessica
Customer uses an emoji in their StellaConnect survey
Help a customer subscribed
for 1 year
or more
Customer says
"I thought I canceled this"
Answer 10 tickets in an hour
Customer insists they have been billed twice
Have a 1:1 with your Team Lead
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Help a Canadian customer
Inquire with the Ops team about the availability of an item
Customer's email only says "CANCEL"
Customer writes "please advice" / "please advise"
Create a replacement for a Sanctuary fragrance
Promote self-service to a customer
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Customer inquires about gift options
Customer makes a spelling error
Switch a customer to a different wave, at their request
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Receive a 5-star, 10 NPS survey
Use an emoji in a ticket
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Customer account is under an Apple Relay email address