(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Help a Canadian customer
Customer writes "please advice" / "please advise"
Receive a 5-star, 10 NPS survey
Help a customer subscribed
for 1 year
or more
Clarify a promotional offer to a customer (BOGO, referral, etc.)
sent from iPhone
Have a 1:1 with your Team Lead
Customer mentions review site (BBB, social,
Trustpilot, etc.)
Customer uses an emoji in their StellaConnect survey
Achieve a perfect QA score
Create a replacement for a Sanctuary fragrance
Customer account is under an Apple Relay email address
Inquire with the Ops team about the availability of an item
Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14)
Answer 10 tickets in an hour
Create a replacement for a COAR fragrance
Participate in #ThankfulFriday in the #general channel
Customer insists they have been billed twice
Promote self-service to a customer
Customer's email only says "CANCEL"
Customer replies to your ticket with a TY message
Help a customer reset their password
Create a Dev ticket or report a bug to Team Lead
Use an emoji in a ticket
Request Amazon OTP from Jessica
Save a customer from canceling their subscription
Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year
Customer says
"I thought I canceled this"
Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????)
Customer inquires about gift options
Customer makes a spelling error
Emoji an Ops Update from Kayla in Slack
Switch a customer to a different wave, at their request
