This bingo card has a free space and 33 words: Have a 1:1 with your Team Lead, sent from iPhone, Use an emoji in a ticket, Save a customer from canceling their subscription, Customer makes a spelling error, Customer mentions review site (BBB, social, Trustpilot, etc.), Promote self-service to a customer, Customer uses an emoji in their StellaConnect survey, Receive a 5-star, 10 NPS survey, Participate in #ThankfulFriday in the #general channel, Inquire with the Ops team about the availability of an item, Emoji an Ops Update from Kayla in Slack, Answer 10 tickets in an hour, Customer replies to your ticket with a TY message, Help a customer subscribed for 1 year or more, Achieve a perfect QA score, Create a replacement for a COAR fragrance, Help a customer reset their password, Customer uses multiple punctuation marks after a sentence (!!!!!, ....., ?????), Customer writes "please advice" / "please advise", Help a Canadian customer, Clarify a promotional offer to a customer (BOGO, referral, etc.), Customer wishes you a Merry Christmas, Happy Holidays, or Happy New Year, Request Amazon OTP from Jessica, Customer account is under an Apple Relay email address, Customer insists they have been billed twice, Customer's email only says "CANCEL", Customer says "I thought I canceled this", Switch a customer to a different wave, at their request, Customer inquires about gift options, Create a replacement for a Sanctuary fragrance, Create a Dev ticket or report a bug to Team Lead and Sign up for a holiday shift (12/31, 1/3, 1/7, 1/14).
Customer Experience | Corn-er Kids Whacky Bingo #3 (HARD MODE) | IM Analyst Peak Card | Customer Call BINGO! | IM Surveillance Peak Card
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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