(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made the caller laugh
Pro commented on how helpful you have been
Used the caller name twice
Free!
Got told you did a good job
Empathy shown for an issue
Pro appreciated my product knowledge
Empathy shown for an issue
Made a suggestion on how to get better scores
Pro asked to leave feedback
Pro asked to leave feedback
Validated the callers emotion "I understand why you are concerned"
I deescalated a bad call and made it good!
Walked pro through doing something on the app
Validated the callers emotion "I understand why you are concerned"
