(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Walked pro through doing something on the app
Made a suggestion on how to get better scores
Validated the callers emotion "I understand why you are concerned"
Empathy shown for an issue
Pro appreciated my product knowledge
I deescalated a bad call and made it good!
Made the caller laugh
Used the caller name twice
Made a suggestion on how to get better scores
Pro commented on how helpful you have been
Free!
Pro asked to leave feedback
Empathy shown for an issue
Got told you did a good job
Validated the callers emotion "I understand why you are concerned"
