(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pro asked to leave feedback
Validated the callers emotion "I understand why you are concerned"
Made a suggestion on how to get better scores
I deescalated a bad call and made it good!
Got told you did a good job
Pro appreciated my product knowledge
Used the caller name twice
Free!
Empathy shown for an issue
Pro commented on how helpful you have been
Validated the callers emotion "I understand why you are concerned"
