(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Walked pro through doing something on the app
Pro commented on how helpful you have been
Got told you did a good job
Empathy shown for an issue
Pro appreciated my product knowledge
Pro asked to leave feedback
Used the caller name twice
I deescalated a bad call and made it good!
Made a suggestion on how to get better scores
Made a suggestion on how to get better scores
Pro asked to leave feedback
Made the caller laugh
Validated the callers emotion "I understand why you are concerned"
Free!
Validated the callers emotion "I understand why you are concerned"