(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got told you did a good job
Pro asked to leave feedback
Pro commented on how helpful you have been
I deescalated a bad call and made it good!
Made a suggestion on how to get better scores
Free!
Pro appreciated my product knowledge
Empathy shown for an issue
Validated the callers emotion "I understand why you are concerned"
Validated the callers emotion "I understand why you are concerned"
