Troubleshoot DNS issues Troubleshoot slow speeds No link Work 1 hr of overtime Escalate a complete ticket Verify an email address Resolve a no connection issue Introduce yourself to a tier 2 Email client questions Explain a SOS case to a customer Offer managed router Resolve a ticket (call a customer back) De- escalate a customer Help 1 agent in another call center Authenticate a router Idle Sm Reboot an SM CRC Errors Set up a Service Call Reach 25% unavailable rate for 1 week Sessioning SM that is not an Ap issue Identify an AP issue Offer VOIP Reach 12% finishing ticket for 1 week Include all information in a flex list email Troubleshoot DNS issues Troubleshoot slow speeds No link Work 1 hr of overtime Escalate a complete ticket Verify an email address Resolve a no connection issue Introduce yourself to a tier 2 Email client questions Explain a SOS case to a customer Offer managed router Resolve a ticket (call a customer back) De- escalate a customer Help 1 agent in another call center Authenticate a router Idle Sm Reboot an SM CRC Errors Set up a Service Call Reach 25% unavailable rate for 1 week Sessioning SM that is not an Ap issue Identify an AP issue Offer VOIP Reach 12% finishing ticket for 1 week Include all information in a flex list email
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Troubleshoot DNS issues
Troubleshoot slow speeds
No link
Work 1 hr of overtime
Escalate a complete ticket
Verify an email address
Resolve a no connection issue
Introduce yourself to a tier 2
Email client questions
Explain a SOS case to a customer
Offer managed router
Resolve a ticket (call a customer back)
De-escalate a customer
Help 1 agent in another call center
Authenticate a router
Idle Sm
Reboot an SM
CRC Errors
Set up a Service Call
Reach 25% unavailable rate for 1 week
Sessioning SM that is not an Ap issue
Identify an AP issue
Offer VOIP
Reach 12% finishing ticket for 1 week
Include all information in a flex list email