Transferred to CA Full Green AHT Quoted Every level of Benefits on 1 call entered psych test auth Entered routine auth Used KANA to get answer Ghost call (no one on line) Reviewed claims Angry Caller Used Cportal sent claim back to reprocess 100% UES Score did learnsource Used PASS Quoted UCR Sent out ROI form Used one health port Full Green Adherence 100% Qfiniti Score Gave referrals Faxed an EOB Needed Language Line Transferred to Medical Used IBAAG Transferred to CA Full Green AHT Quoted Every level of Benefits on 1 call entered psych test auth Entered routine auth Used KANA to get answer Ghost call (no one on line) Reviewed claims Angry Caller Used Cportal sent claim back to reprocess 100% UES Score did learnsource Used PASS Quoted UCR Sent out ROI form Used one health port Full Green Adherence 100% Qfiniti Score Gave referrals Faxed an EOB Needed Language Line Transferred to Medical Used IBAAG
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transferred to
CA
Full Green AHT
Quoted
Every level of Benefits
on 1 call
entered
psych test auth
Entered
routine auth
Used
KANA
to get answer
Ghost call
(no one on line)
Reviewed
claims
Angry
Caller
Used Cportal
sent claim
back to reprocess
100%
UES
Score
did learnsource
Used PASS
Quoted
UCR
Sent out
ROI form
Used one health port
Full
Green
Adherence
100%
Qfiniti
Score
Gave
referrals
Faxed
an
EOB
Needed
Language
Line
Transferred
to
Medical
Used IBAAG