sent claim back to reprocess Used IBAAG 100% UES Score Used one health port Gave referrals Entered routine auth did learnsource Used KANA to get answer Sent out ROI form Quoted Every level of Benefits on 1 call Ghost call (no one on line) Reviewed claims 100% Qfiniti Score Quoted UCR Faxed an EOB Angry Caller Used PASS entered psych test auth Used Cportal Full Green Adherence Transferred to CA Full Green AHT Transferred to Medical Needed Language Line sent claim back to reprocess Used IBAAG 100% UES Score Used one health port Gave referrals Entered routine auth did learnsource Used KANA to get answer Sent out ROI form Quoted Every level of Benefits on 1 call Ghost call (no one on line) Reviewed claims 100% Qfiniti Score Quoted UCR Faxed an EOB Angry Caller Used PASS entered psych test auth Used Cportal Full Green Adherence Transferred to CA Full Green AHT Transferred to Medical Needed Language Line
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
sent claim
back to reprocess
Used IBAAG
100%
UES
Score
Used one health port
Gave
referrals
Entered
routine auth
did learnsource
Used
KANA
to get answer
Sent out
ROI form
Quoted
Every level of Benefits
on 1 call
Ghost call
(no one on line)
Reviewed
claims
100%
Qfiniti
Score
Quoted
UCR
Faxed
an
EOB
Angry
Caller
Used PASS
entered
psych test auth
Used Cportal
Full
Green
Adherence
Transferred to
CA
Full Green AHT
Transferred
to
Medical
Needed
Language
Line