Sent out ROI form Entered routine auth Faxed an EOB Angry Caller Ghost call (no one on line) did learnsource Used KANA to get answer 100% UES Score Used Cportal Gave referrals Full Green Adherence Reviewed claims Full Green AHT entered psych test auth 100% Qfiniti Score Used PASS Used IBAAG Used one health port Quoted UCR Transferred to CA sent claim back to reprocess Transferred to Medical Needed Language Line Quoted Every level of Benefits on 1 call Sent out ROI form Entered routine auth Faxed an EOB Angry Caller Ghost call (no one on line) did learnsource Used KANA to get answer 100% UES Score Used Cportal Gave referrals Full Green Adherence Reviewed claims Full Green AHT entered psych test auth 100% Qfiniti Score Used PASS Used IBAAG Used one health port Quoted UCR Transferred to CA sent claim back to reprocess Transferred to Medical Needed Language Line Quoted Every level of Benefits on 1 call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent out
ROI form
Entered
routine auth
Faxed
an
EOB
Angry
Caller
Ghost call
(no one on line)
did learnsource
Used
KANA
to get answer
100%
UES
Score
Used Cportal
Gave
referrals
Full
Green
Adherence
Reviewed
claims
Full Green AHT
entered
psych test auth
100%
Qfiniti
Score
Used PASS
Used IBAAG
Used one health port
Quoted
UCR
Transferred to
CA
sent claim
back to reprocess
Transferred
to
Medical
Needed
Language
Line
Quoted
Every level of Benefits
on 1 call