UsedIBAAGSent outROIformEnteredroutineauthFaxedanEOBUsedPASSGavereferralsUsed onehealthportGhost call(no oneon line)sent claimback toreprocessAngryCallerReviewedclaimsQuotedEvery levelof Benefitson 1 callTransferredtoCAUsedCportal100%UESScoredidlearnsourceQuotedUCRNeededLanguageLineFullGreenAHTUsedKANAto getanswerTransferredtoMedical100%QfinitiScoreFullGreenAdherenceenteredpsychtest authUsedIBAAGSent outROIformEnteredroutineauthFaxedanEOBUsedPASSGavereferralsUsed onehealthportGhost call(no oneon line)sent claimback toreprocessAngryCallerReviewedclaimsQuotedEvery levelof Benefitson 1 callTransferredtoCAUsedCportal100%UESScoredidlearnsourceQuotedUCRNeededLanguageLineFullGreenAHTUsedKANAto getanswerTransferredtoMedical100%QfinitiScoreFullGreenAdherenceenteredpsychtest auth

Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used IBAAG
  2. Sent out ROI form
  3. Entered routine auth
  4. Faxed an EOB
  5. Used PASS
  6. Gave referrals
  7. Used one health port
  8. Ghost call (no one on line)
  9. sent claim back to reprocess
  10. Angry Caller
  11. Reviewed claims
  12. Quoted Every level of Benefits on 1 call
  13. Transferred to CA
  14. Used Cportal
  15. 100% UES Score
  16. did learnsource
  17. Quoted UCR
  18. Needed Language Line
  19. Full Green AHT
  20. Used KANA to get answer
  21. Transferred to Medical
  22. 100% Qfiniti Score
  23. Full Green Adherence
  24. entered psych test auth