Used KANA to get answer sent claim back to reprocess Used one health port Used Cportal Ghost call (no one on line) Reviewed claims Angry Caller Transferred to CA Quoted Every level of Benefits on 1 call Gave referrals Full Green AHT Faxed an EOB Transferred to Medical 100% Qfiniti Score Sent out ROI form entered psych test auth 100% UES Score Quoted UCR Needed Language Line Entered routine auth Used IBAAG Full Green Adherence did learnsource Used PASS Used KANA to get answer sent claim back to reprocess Used one health port Used Cportal Ghost call (no one on line) Reviewed claims Angry Caller Transferred to CA Quoted Every level of Benefits on 1 call Gave referrals Full Green AHT Faxed an EOB Transferred to Medical 100% Qfiniti Score Sent out ROI form entered psych test auth 100% UES Score Quoted UCR Needed Language Line Entered routine auth Used IBAAG Full Green Adherence did learnsource Used PASS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used
KANA
to get answer
sent claim
back to reprocess
Used one health port
Used Cportal
Ghost call
(no one on line)
Reviewed
claims
Angry
Caller
Transferred to
CA
Quoted
Every level of Benefits
on 1 call
Gave
referrals
Full Green AHT
Faxed
an
EOB
Transferred
to
Medical
100%
Qfiniti
Score
Sent out
ROI form
entered
psych test auth
100%
UES
Score
Quoted
UCR
Needed
Language
Line
Entered
routine auth
Used IBAAG
Full
Green
Adherence
did learnsource
Used PASS