Used Cportal Used KANA to get answer did learnsource Transferred to Medical Transferred to CA Needed Language Line Gave referrals Ghost call (no one on line) Entered routine auth Angry Caller sent claim back to reprocess 100% UES Score 100% Qfiniti Score entered psych test auth Quoted UCR Full Green Adherence Used one health port Faxed an EOB Full Green AHT Used PASS Used IBAAG Reviewed claims Sent out ROI form Quoted Every level of Benefits on 1 call Used Cportal Used KANA to get answer did learnsource Transferred to Medical Transferred to CA Needed Language Line Gave referrals Ghost call (no one on line) Entered routine auth Angry Caller sent claim back to reprocess 100% UES Score 100% Qfiniti Score entered psych test auth Quoted UCR Full Green Adherence Used one health port Faxed an EOB Full Green AHT Used PASS Used IBAAG Reviewed claims Sent out ROI form Quoted Every level of Benefits on 1 call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Cportal
Used
KANA
to get answer
did learnsource
Transferred
to
Medical
Transferred to
CA
Needed
Language
Line
Gave
referrals
Ghost call
(no one on line)
Entered
routine auth
Angry
Caller
sent claim
back to reprocess
100%
UES
Score
100%
Qfiniti
Score
entered
psych test auth
Quoted
UCR
Full
Green
Adherence
Used one health port
Faxed
an
EOB
Full Green AHT
Used PASS
Used IBAAG
Reviewed
claims
Sent out
ROI form
Quoted
Every level of Benefits
on 1 call