sent claim back to reprocess entered psych test auth Quoted Every level of Benefits on 1 call Gave referrals Used one health port did learnsource Quoted UCR Full Green AHT Needed Language Line Used IBAAG Used KANA to get answer Transferred to Medical Reviewed claims Faxed an EOB Transferred to CA Used Cportal 100% Qfiniti Score Ghost call (no one on line) Angry Caller Entered routine auth Full Green Adherence Used PASS 100% UES Score Sent out ROI form sent claim back to reprocess entered psych test auth Quoted Every level of Benefits on 1 call Gave referrals Used one health port did learnsource Quoted UCR Full Green AHT Needed Language Line Used IBAAG Used KANA to get answer Transferred to Medical Reviewed claims Faxed an EOB Transferred to CA Used Cportal 100% Qfiniti Score Ghost call (no one on line) Angry Caller Entered routine auth Full Green Adherence Used PASS 100% UES Score Sent out ROI form
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
sent claim
back to reprocess
entered
psych test auth
Quoted
Every level of Benefits
on 1 call
Gave
referrals
Used one health port
did learnsource
Quoted
UCR
Full Green AHT
Needed
Language
Line
Used IBAAG
Used
KANA
to get answer
Transferred
to
Medical
Reviewed
claims
Faxed
an
EOB
Transferred to
CA
Used Cportal
100%
Qfiniti
Score
Ghost call
(no one on line)
Angry
Caller
Entered
routine auth
Full
Green
Adherence
Used PASS
100%
UES
Score
Sent out
ROI form