Used Cportal Ghost call (no one on line) Used PASS Faxed an EOB 100% UES Score Quoted Every level of Benefits on 1 call did learnsource sent claim back to reprocess Transferred to Medical Full Green AHT Used IBAAG Used KANA to get answer Needed Language Line Full Green Adherence 100% Qfiniti Score Sent out ROI form Used one health port Angry Caller Transferred to CA Gave referrals Entered routine auth Reviewed claims Quoted UCR entered psych test auth Used Cportal Ghost call (no one on line) Used PASS Faxed an EOB 100% UES Score Quoted Every level of Benefits on 1 call did learnsource sent claim back to reprocess Transferred to Medical Full Green AHT Used IBAAG Used KANA to get answer Needed Language Line Full Green Adherence 100% Qfiniti Score Sent out ROI form Used one health port Angry Caller Transferred to CA Gave referrals Entered routine auth Reviewed claims Quoted UCR entered psych test auth
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used Cportal
Ghost call
(no one on line)
Used PASS
Faxed
an
EOB
100%
UES
Score
Quoted
Every level of Benefits
on 1 call
did learnsource
sent claim
back to reprocess
Transferred
to
Medical
Full Green AHT
Used IBAAG
Used
KANA
to get answer
Needed
Language
Line
Full
Green
Adherence
100%
Qfiniti
Score
Sent out
ROI form
Used one health port
Angry
Caller
Transferred to
CA
Gave
referrals
Entered
routine auth
Reviewed
claims
Quoted
UCR
entered
psych test auth