Transferred to CA Ghost call (no one on line) Used Cportal Sent out ROI form Used KANA to get answer Full Green AHT Transferred to Medical 100% UES Score entered psych test auth Reviewed claims Used IBAAG Faxed an EOB Angry Caller Used one health port Quoted Every level of Benefits on 1 call sent claim back to reprocess Needed Language Line did learnsource Entered routine auth Used PASS Quoted UCR Gave referrals Full Green Adherence 100% Qfiniti Score Transferred to CA Ghost call (no one on line) Used Cportal Sent out ROI form Used KANA to get answer Full Green AHT Transferred to Medical 100% UES Score entered psych test auth Reviewed claims Used IBAAG Faxed an EOB Angry Caller Used one health port Quoted Every level of Benefits on 1 call sent claim back to reprocess Needed Language Line did learnsource Entered routine auth Used PASS Quoted UCR Gave referrals Full Green Adherence 100% Qfiniti Score
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transferred to
CA
Ghost call
(no one on line)
Used Cportal
Sent out
ROI form
Used
KANA
to get answer
Full Green AHT
Transferred
to
Medical
100%
UES
Score
entered
psych test auth
Reviewed
claims
Used IBAAG
Faxed
an
EOB
Angry
Caller
Used one health port
Quoted
Every level of Benefits
on 1 call
sent claim
back to reprocess
Needed
Language
Line
did learnsource
Entered
routine auth
Used PASS
Quoted
UCR
Gave
referrals
Full
Green
Adherence
100%
Qfiniti
Score