UsedKANAto getanswerFaxedanEOBReviewedclaimssent claimback toreprocessUsedIBAAGNeededLanguageLinedidlearnsourceFullGreenAHT100%UESScoreQuotedUCRAngryCallerQuotedEvery levelof Benefitson 1 call100%QfinitiScoreUsed onehealthportUsedCportalSent outROIformTransferredtoCAGavereferralsTransferredtoMedicalUsedPASSFullGreenAdherenceenteredpsychtest authGhost call(no oneon line)EnteredroutineauthUsedKANAto getanswerFaxedanEOBReviewedclaimssent claimback toreprocessUsedIBAAGNeededLanguageLinedidlearnsourceFullGreenAHT100%UESScoreQuotedUCRAngryCallerQuotedEvery levelof Benefitson 1 call100%QfinitiScoreUsed onehealthportUsedCportalSent outROIformTransferredtoCAGavereferralsTransferredtoMedicalUsedPASSFullGreenAdherenceenteredpsychtest authGhost call(no oneon line)Enteredroutineauth

Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used KANA to get answer
  2. Faxed an EOB
  3. Reviewed claims
  4. sent claim back to reprocess
  5. Used IBAAG
  6. Needed Language Line
  7. did learnsource
  8. Full Green AHT
  9. 100% UES Score
  10. Quoted UCR
  11. Angry Caller
  12. Quoted Every level of Benefits on 1 call
  13. 100% Qfiniti Score
  14. Used one health port
  15. Used Cportal
  16. Sent out ROI form
  17. Transferred to CA
  18. Gave referrals
  19. Transferred to Medical
  20. Used PASS
  21. Full Green Adherence
  22. entered psych test auth
  23. Ghost call (no one on line)
  24. Entered routine auth