Reviewed claims 100% UES Score Used Cportal sent claim back to reprocess Used KANA to get answer Quoted Every level of Benefits on 1 call Used IBAAG Angry Caller Full Green Adherence Used one health port 100% Qfiniti Score Transferred to Medical Ghost call (no one on line) Needed Language Line Sent out ROI form did learnsource Entered routine auth entered psych test auth Full Green AHT Quoted UCR Used PASS Gave referrals Faxed an EOB Transferred to CA Reviewed claims 100% UES Score Used Cportal sent claim back to reprocess Used KANA to get answer Quoted Every level of Benefits on 1 call Used IBAAG Angry Caller Full Green Adherence Used one health port 100% Qfiniti Score Transferred to Medical Ghost call (no one on line) Needed Language Line Sent out ROI form did learnsource Entered routine auth entered psych test auth Full Green AHT Quoted UCR Used PASS Gave referrals Faxed an EOB Transferred to CA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reviewed
claims
100%
UES
Score
Used Cportal
sent claim
back to reprocess
Used
KANA
to get answer
Quoted
Every level of Benefits
on 1 call
Used IBAAG
Angry
Caller
Full
Green
Adherence
Used one health port
100%
Qfiniti
Score
Transferred
to
Medical
Ghost call
(no one on line)
Needed
Language
Line
Sent out
ROI form
did learnsource
Entered
routine auth
entered
psych test auth
Full Green AHT
Quoted
UCR
Used PASS
Gave
referrals
Faxed
an
EOB
Transferred to
CA