Quoted Every level of Benefits on 1 call Transferred to Medical Used Cportal Sent out ROI form Gave referrals did learnsource Quoted UCR sent claim back to reprocess Used IBAAG Needed Language Line entered psych test auth Reviewed claims Full Green AHT Entered routine auth Ghost call (no one on line) 100% UES Score Full Green Adherence 100% Qfiniti Score Transferred to CA Faxed an EOB Angry Caller Used PASS Used one health port Used KANA to get answer Quoted Every level of Benefits on 1 call Transferred to Medical Used Cportal Sent out ROI form Gave referrals did learnsource Quoted UCR sent claim back to reprocess Used IBAAG Needed Language Line entered psych test auth Reviewed claims Full Green AHT Entered routine auth Ghost call (no one on line) 100% UES Score Full Green Adherence 100% Qfiniti Score Transferred to CA Faxed an EOB Angry Caller Used PASS Used one health port Used KANA to get answer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Quoted
Every level of Benefits
on 1 call
Transferred
to
Medical
Used Cportal
Sent out
ROI form
Gave
referrals
did learnsource
Quoted
UCR
sent claim
back to reprocess
Used IBAAG
Needed
Language
Line
entered
psych test auth
Reviewed
claims
Full Green AHT
Entered
routine auth
Ghost call
(no one on line)
100%
UES
Score
Full
Green
Adherence
100%
Qfiniti
Score
Transferred to
CA
Faxed
an
EOB
Angry
Caller
Used PASS
Used one health port
Used
KANA
to get answer