UsedCportalUsedKANAto getanswerdidlearnsourceTransferredtoMedicalTransferredtoCANeededLanguageLineGavereferralsGhost call(no oneon line)EnteredroutineauthAngryCallersent claimback toreprocess100%UESScore100%QfinitiScoreenteredpsychtest authQuotedUCRFullGreenAdherenceUsed onehealthportFaxedanEOBFullGreenAHTUsedPASSUsedIBAAGReviewedclaimsSent outROIformQuotedEvery levelof Benefitson 1 callUsedCportalUsedKANAto getanswerdidlearnsourceTransferredtoMedicalTransferredtoCANeededLanguageLineGavereferralsGhost call(no oneon line)EnteredroutineauthAngryCallersent claimback toreprocess100%UESScore100%QfinitiScoreenteredpsychtest authQuotedUCRFullGreenAdherenceUsed onehealthportFaxedanEOBFullGreenAHTUsedPASSUsedIBAAGReviewedclaimsSent outROIformQuotedEvery levelof Benefitson 1 call

Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Cportal
  2. Used KANA to get answer
  3. did learnsource
  4. Transferred to Medical
  5. Transferred to CA
  6. Needed Language Line
  7. Gave referrals
  8. Ghost call (no one on line)
  9. Entered routine auth
  10. Angry Caller
  11. sent claim back to reprocess
  12. 100% UES Score
  13. 100% Qfiniti Score
  14. entered psych test auth
  15. Quoted UCR
  16. Full Green Adherence
  17. Used one health port
  18. Faxed an EOB
  19. Full Green AHT
  20. Used PASS
  21. Used IBAAG
  22. Reviewed claims
  23. Sent out ROI form
  24. Quoted Every level of Benefits on 1 call