This bingo card has a free space and 24 words: 100% UES Score, Faxed an EOB, Ghost call (no one on line), Entered routine auth, Full Green AHT, Needed Language Line, Sent out ROI form, 100% Qfiniti Score, Used Cportal, Transferred to Medical, Used KANA to get answer, entered psych test auth, Angry Caller, Used one health port, Quoted UCR, Full Green Adherence, sent claim back to reprocess, did learnsource, Transferred to CA, Quoted Every level of Benefits on 1 call, Used PASS, Gave referrals, Reviewed claims and Used IBAAG.
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