Explainthe term:BuildingrapportWhat is a USP?And name atleast 3examplesapplicable to ahotel businessWhat is meanbyparaphrasing?Explain theword'repatriation'Name atleast 2advantagesof a GDSWhat does theabbreviationGDS stand for?And how does itwork?Name at least 3different aspects toconsider whenselecting the aroute ortransportationWhat is aFranchise?Name at least 3different upsellopportunities inhotel businessWhat aspects doyou need toconsider as atravel consultantwith regards tosafety andsecurity?Give anexample of howto turn a salesobjection into abenefitGive at least 3examples ofcross sellingin travelbusinessesName atleast 3features ofmass marketWhat areminiples?Explain thewordcommissionrelated to theTravel businessWhat are thefeatures ofindependenttravelagents?What ismeant bySwitchsellingWhat are the3 main tasksfor the TravelAgent's backoffice?Explain theconcept ofRackingpolicyDescribe themeaning ofcommercialskillsDescribetailor-madeor dynamicpackagesWhat is aSWOTanalysis?What'sanother wordfor auxiliarysale? Andexplain.Name 3featuresof a nichemarketExplainthe term:BuildingrapportWhat is a USP?And name atleast 3examplesapplicable to ahotel businessWhat is meanbyparaphrasing?Explain theword'repatriation'Name atleast 2advantagesof a GDSWhat does theabbreviationGDS stand for?And how does itwork?Name at least 3different aspects toconsider whenselecting the aroute ortransportationWhat is aFranchise?Name at least 3different upsellopportunities inhotel businessWhat aspects doyou need toconsider as atravel consultantwith regards tosafety andsecurity?Give anexample of howto turn a salesobjection into abenefitGive at least 3examples ofcross sellingin travelbusinessesName atleast 3features ofmass marketWhat areminiples?Explain thewordcommissionrelated to theTravel businessWhat are thefeatures ofindependenttravelagents?What ismeant bySwitchsellingWhat are the3 main tasksfor the TravelAgent's backoffice?Explain theconcept ofRackingpolicyDescribe themeaning ofcommercialskillsDescribetailor-madeor dynamicpackagesWhat is aSWOTanalysis?What'sanother wordfor auxiliarysale? Andexplain.Name 3featuresof a nichemarket

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain the term: Building rapport
  2. What is a USP? And name at least 3 examples applicable to a hotel business
  3. What is mean by paraphrasing?
  4. Explain the word 'repatriation'
  5. Name at least 2 advantages of a GDS
  6. What does the abbreviation GDS stand for? And how does it work?
  7. Name at least 3 different aspects to consider when selecting the a route or transportation
  8. What is a Franchise?
  9. Name at least 3 different upsell opportunities in hotel business
  10. What aspects do you need to consider as a travel consultant with regards to safety and security?
  11. Give an example of how to turn a sales objection into a benefit
  12. Give at least 3 examples of cross selling in travel businesses
  13. Name at least 3 features of mass market
  14. What are miniples?
  15. Explain the word commission related to the Travel business
  16. What are the features of independent travel agents?
  17. What is meant by Switch selling
  18. What are the 3 main tasks for the Travel Agent's back office?
  19. Explain the concept of Racking policy
  20. Describe the meaning of commercial skills
  21. Describe tailor-made or dynamic packages
  22. What is a SWOT analysis?
  23. What's another word for auxiliary sale? And explain.
  24. Name 3 features of a niche market