senddeductibleauditrequestFull GreenAdherence(for week)sent routeto fixclaimslooked upbenefits inCBSDe-escalatedangrycallersentCaliforniamember toSecure H.UsedKANAto findanswer100%Qfinitiscores(for week)hadsomeoneanswer yesto risk Q.submittedCASTsearchmailedan ROIPerfectweeklyattendencelooked upbenefits inIBAAGlooked upbenefits inPASSpositivecustomerUESfeedbackGave WebResourcesEscalatedissue toSupervisorsubmittedscheduleadjustmenttransferredto CANoWAMPO100%UESfor weekusedgroupchat to getanswerCompletedhandwrittennoteFull GreenAHT(for week)senddeductibleauditrequestFull GreenAdherence(for week)sent routeto fixclaimslooked upbenefits inCBSDe-escalatedangrycallersentCaliforniamember toSecure H.UsedKANAto findanswer100%Qfinitiscores(for week)hadsomeoneanswer yesto risk Q.submittedCASTsearchmailedan ROIPerfectweeklyattendencelooked upbenefits inIBAAGlooked upbenefits inPASSpositivecustomerUESfeedbackGave WebResourcesEscalatedissue toSupervisorsubmittedscheduleadjustmenttransferredto CANoWAMPO100%UESfor weekusedgroupchat to getanswerCompletedhandwrittennoteFull GreenAHT(for week)

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. send deductible audit request
  2. Full Green Adherence (for week)
  3. sent route to fix claims
  4. looked up benefits in CBS
  5. De-escalated angry caller
  6. sent California member to Secure H.
  7. Used KANA to find answer
  8. 100% Qfiniti scores (for week)
  9. had someone answer yes to risk Q.
  10. submitted CAST search
  11. mailed an ROI
  12. Perfect weekly attendence
  13. looked up benefits in IBAAG
  14. looked up benefits in PASS
  15. positive customer UES feedback
  16. Gave Web Resources
  17. Escalated issue to Supervisor
  18. submitted schedule adjustment
  19. transferred to CA
  20. No WAMPO
  21. 100% UES for week
  22. used group chat to get answer
  23. Completed handwritten note
  24. Full Green AHT (for week)