looked upbenefits inCBShadsomeoneanswer yesto risk Q.sent routeto fixclaimstransferredto CAFull GreenAHT(for week)mailedan ROI100%UESfor weeksubmittedCASTsearchsentCaliforniamember toSecure H.De-escalatedangrycallerpositivecustomerUESfeedbackCompletedhandwrittennoteEscalatedissue toSupervisorlooked upbenefits inIBAAGPerfectweeklyattendenceFull GreenAdherence(for week)100%Qfinitiscores(for week)NoWAMPOGave WebResourceslooked upbenefits inPASSusedgroupchat to getanswersenddeductibleauditrequestUsedKANAto findanswersubmittedscheduleadjustmentlooked upbenefits inCBShadsomeoneanswer yesto risk Q.sent routeto fixclaimstransferredto CAFull GreenAHT(for week)mailedan ROI100%UESfor weeksubmittedCASTsearchsentCaliforniamember toSecure H.De-escalatedangrycallerpositivecustomerUESfeedbackCompletedhandwrittennoteEscalatedissue toSupervisorlooked upbenefits inIBAAGPerfectweeklyattendenceFull GreenAdherence(for week)100%Qfinitiscores(for week)NoWAMPOGave WebResourceslooked upbenefits inPASSusedgroupchat to getanswersenddeductibleauditrequestUsedKANAto findanswersubmittedscheduleadjustment

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. looked up benefits in CBS
  2. had someone answer yes to risk Q.
  3. sent route to fix claims
  4. transferred to CA
  5. Full Green AHT (for week)
  6. mailed an ROI
  7. 100% UES for week
  8. submitted CAST search
  9. sent California member to Secure H.
  10. De-escalated angry caller
  11. positive customer UES feedback
  12. Completed handwritten note
  13. Escalated issue to Supervisor
  14. looked up benefits in IBAAG
  15. Perfect weekly attendence
  16. Full Green Adherence (for week)
  17. 100% Qfiniti scores (for week)
  18. No WAMPO
  19. Gave Web Resources
  20. looked up benefits in PASS
  21. used group chat to get answer
  22. send deductible audit request
  23. Used KANA to find answer
  24. submitted schedule adjustment