sent routeto fixclaimslooked upbenefits inIBAAGFull GreenAHT(for week)Gave WebResourcesPerfectweeklyattendence100%Qfinitiscores(for week)looked upbenefits inCBSDe-escalatedangrycallerusedgroupchat to getanswerhadsomeoneanswer yesto risk Q.positivecustomerUESfeedbacksentCaliforniamember toSecure H.transferredto CAsenddeductibleauditrequestlooked upbenefits inPASSEscalatedissue toSupervisorUsedKANAto findanswerFull GreenAdherence(for week)NoWAMPO100%UESfor weekmailedan ROIsubmittedscheduleadjustmentCompletedhandwrittennotesubmittedCASTsearchsent routeto fixclaimslooked upbenefits inIBAAGFull GreenAHT(for week)Gave WebResourcesPerfectweeklyattendence100%Qfinitiscores(for week)looked upbenefits inCBSDe-escalatedangrycallerusedgroupchat to getanswerhadsomeoneanswer yesto risk Q.positivecustomerUESfeedbacksentCaliforniamember toSecure H.transferredto CAsenddeductibleauditrequestlooked upbenefits inPASSEscalatedissue toSupervisorUsedKANAto findanswerFull GreenAdherence(for week)NoWAMPO100%UESfor weekmailedan ROIsubmittedscheduleadjustmentCompletedhandwrittennotesubmittedCASTsearch

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sent route to fix claims
  2. looked up benefits in IBAAG
  3. Full Green AHT (for week)
  4. Gave Web Resources
  5. Perfect weekly attendence
  6. 100% Qfiniti scores (for week)
  7. looked up benefits in CBS
  8. De-escalated angry caller
  9. used group chat to get answer
  10. had someone answer yes to risk Q.
  11. positive customer UES feedback
  12. sent California member to Secure H.
  13. transferred to CA
  14. send deductible audit request
  15. looked up benefits in PASS
  16. Escalated issue to Supervisor
  17. Used KANA to find answer
  18. Full Green Adherence (for week)
  19. No WAMPO
  20. 100% UES for week
  21. mailed an ROI
  22. submitted schedule adjustment
  23. Completed handwritten note
  24. submitted CAST search