Gave WebResourcessenddeductibleauditrequestsubmittedscheduleadjustmentlooked upbenefits inIBAAG100%UESfor weekmailedan ROIusedgroupchat to getanswerlooked upbenefits inCBSFull GreenAHT(for week)NoWAMPODe-escalatedangrycallerFull GreenAdherence(for week)Escalatedissue toSupervisorsent routeto fixclaimsPerfectweeklyattendenceUsedKANAto findanswersentCaliforniamember toSecure H.looked upbenefits inPASS100%Qfinitiscores(for week)CompletedhandwrittennotepositivecustomerUESfeedbackhadsomeoneanswer yesto risk Q.transferredto CAsubmittedCASTsearchGave WebResourcessenddeductibleauditrequestsubmittedscheduleadjustmentlooked upbenefits inIBAAG100%UESfor weekmailedan ROIusedgroupchat to getanswerlooked upbenefits inCBSFull GreenAHT(for week)NoWAMPODe-escalatedangrycallerFull GreenAdherence(for week)Escalatedissue toSupervisorsent routeto fixclaimsPerfectweeklyattendenceUsedKANAto findanswersentCaliforniamember toSecure H.looked upbenefits inPASS100%Qfinitiscores(for week)CompletedhandwrittennotepositivecustomerUESfeedbackhadsomeoneanswer yesto risk Q.transferredto CAsubmittedCASTsearch

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave Web Resources
  2. send deductible audit request
  3. submitted schedule adjustment
  4. looked up benefits in IBAAG
  5. 100% UES for week
  6. mailed an ROI
  7. used group chat to get answer
  8. looked up benefits in CBS
  9. Full Green AHT (for week)
  10. No WAMPO
  11. De-escalated angry caller
  12. Full Green Adherence (for week)
  13. Escalated issue to Supervisor
  14. sent route to fix claims
  15. Perfect weekly attendence
  16. Used KANA to find answer
  17. sent California member to Secure H.
  18. looked up benefits in PASS
  19. 100% Qfiniti scores (for week)
  20. Completed handwritten note
  21. positive customer UES feedback
  22. had someone answer yes to risk Q.
  23. transferred to CA
  24. submitted CAST search