sent routeto fixclaimsmailedan ROIDe-escalatedangrycallerEscalatedissue toSupervisorpositivecustomerUESfeedbackFull GreenAHT(for week)looked upbenefits inIBAAGlooked upbenefits inCBShadsomeoneanswer yesto risk Q.transferredto CANoWAMPOsenddeductibleauditrequestCompletedhandwrittennoteusedgroupchat to getanswerPerfectweeklyattendence100%UESfor weekUsedKANAto findanswer100%Qfinitiscores(for week)submittedscheduleadjustmentGave WebResourcessubmittedCASTsearchlooked upbenefits inPASSsentCaliforniamember toSecure H.Full GreenAdherence(for week)sent routeto fixclaimsmailedan ROIDe-escalatedangrycallerEscalatedissue toSupervisorpositivecustomerUESfeedbackFull GreenAHT(for week)looked upbenefits inIBAAGlooked upbenefits inCBShadsomeoneanswer yesto risk Q.transferredto CANoWAMPOsenddeductibleauditrequestCompletedhandwrittennoteusedgroupchat to getanswerPerfectweeklyattendence100%UESfor weekUsedKANAto findanswer100%Qfinitiscores(for week)submittedscheduleadjustmentGave WebResourcessubmittedCASTsearchlooked upbenefits inPASSsentCaliforniamember toSecure H.Full GreenAdherence(for week)

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sent route to fix claims
  2. mailed an ROI
  3. De-escalated angry caller
  4. Escalated issue to Supervisor
  5. positive customer UES feedback
  6. Full Green AHT (for week)
  7. looked up benefits in IBAAG
  8. looked up benefits in CBS
  9. had someone answer yes to risk Q.
  10. transferred to CA
  11. No WAMPO
  12. send deductible audit request
  13. Completed handwritten note
  14. used group chat to get answer
  15. Perfect weekly attendence
  16. 100% UES for week
  17. Used KANA to find answer
  18. 100% Qfiniti scores (for week)
  19. submitted schedule adjustment
  20. Gave Web Resources
  21. submitted CAST search
  22. looked up benefits in PASS
  23. sent California member to Secure H.
  24. Full Green Adherence (for week)