100%Qfinitiscores(for week)Full GreenAHT(for week)sentCaliforniamember toSecure H.Escalatedissue toSupervisorFull GreenAdherence(for week)looked upbenefits inPASSmailedan ROIlooked upbenefits inCBSsenddeductibleauditrequestusedgroupchat to getanswerhadsomeoneanswer yesto risk Q.Perfectweeklyattendencelooked upbenefits inIBAAG100%UESfor weektransferredto CAsubmittedCASTsearchsubmittedscheduleadjustmentpositivecustomerUESfeedbackUsedKANAto findanswersent routeto fixclaimsCompletedhandwrittennoteNoWAMPODe-escalatedangrycallerGave WebResources100%Qfinitiscores(for week)Full GreenAHT(for week)sentCaliforniamember toSecure H.Escalatedissue toSupervisorFull GreenAdherence(for week)looked upbenefits inPASSmailedan ROIlooked upbenefits inCBSsenddeductibleauditrequestusedgroupchat to getanswerhadsomeoneanswer yesto risk Q.Perfectweeklyattendencelooked upbenefits inIBAAG100%UESfor weektransferredto CAsubmittedCASTsearchsubmittedscheduleadjustmentpositivecustomerUESfeedbackUsedKANAto findanswersent routeto fixclaimsCompletedhandwrittennoteNoWAMPODe-escalatedangrycallerGave WebResources

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Qfiniti scores (for week)
  2. Full Green AHT (for week)
  3. sent California member to Secure H.
  4. Escalated issue to Supervisor
  5. Full Green Adherence (for week)
  6. looked up benefits in PASS
  7. mailed an ROI
  8. looked up benefits in CBS
  9. send deductible audit request
  10. used group chat to get answer
  11. had someone answer yes to risk Q.
  12. Perfect weekly attendence
  13. looked up benefits in IBAAG
  14. 100% UES for week
  15. transferred to CA
  16. submitted CAST search
  17. submitted schedule adjustment
  18. positive customer UES feedback
  19. Used KANA to find answer
  20. sent route to fix claims
  21. Completed handwritten note
  22. No WAMPO
  23. De-escalated angry caller
  24. Gave Web Resources