usedgroupchat to getanswerlooked upbenefits inPASSsubmittedCASTsearchsenddeductibleauditrequestDe-escalatedangrycallerNoWAMPOpositivecustomerUESfeedbacktransferredto CAEscalatedissue toSupervisor100%Qfinitiscores(for week)looked upbenefits inIBAAGGave WebResourcesFull GreenAdherence(for week)sent routeto fixclaimshadsomeoneanswer yesto risk Q.Full GreenAHT(for week)UsedKANAto findanswerPerfectweeklyattendencesubmittedscheduleadjustmentsentCaliforniamember toSecure H.100%UESfor weekmailedan ROICompletedhandwrittennotelooked upbenefits inCBSusedgroupchat to getanswerlooked upbenefits inPASSsubmittedCASTsearchsenddeductibleauditrequestDe-escalatedangrycallerNoWAMPOpositivecustomerUESfeedbacktransferredto CAEscalatedissue toSupervisor100%Qfinitiscores(for week)looked upbenefits inIBAAGGave WebResourcesFull GreenAdherence(for week)sent routeto fixclaimshadsomeoneanswer yesto risk Q.Full GreenAHT(for week)UsedKANAto findanswerPerfectweeklyattendencesubmittedscheduleadjustmentsentCaliforniamember toSecure H.100%UESfor weekmailedan ROICompletedhandwrittennotelooked upbenefits inCBS

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used group chat to get answer
  2. looked up benefits in PASS
  3. submitted CAST search
  4. send deductible audit request
  5. De-escalated angry caller
  6. No WAMPO
  7. positive customer UES feedback
  8. transferred to CA
  9. Escalated issue to Supervisor
  10. 100% Qfiniti scores (for week)
  11. looked up benefits in IBAAG
  12. Gave Web Resources
  13. Full Green Adherence (for week)
  14. sent route to fix claims
  15. had someone answer yes to risk Q.
  16. Full Green AHT (for week)
  17. Used KANA to find answer
  18. Perfect weekly attendence
  19. submitted schedule adjustment
  20. sent California member to Secure H.
  21. 100% UES for week
  22. mailed an ROI
  23. Completed handwritten note
  24. looked up benefits in CBS