PerfectweeklyattendencesubmittedscheduleadjustmentsubmittedCASTsearchhadsomeoneanswer yesto risk Q.transferredto CA100%Qfinitiscores(for week)sentCaliforniamember toSecure H.Full GreenAHT(for week)usedgroupchat to getanswerGave WebResourcespositivecustomerUESfeedbackFull GreenAdherence(for week)mailedan ROIUsedKANAto findanswersent routeto fixclaimssenddeductibleauditrequestDe-escalatedangrycallerEscalatedissue toSupervisor100%UESfor weeklooked upbenefits inPASSlooked upbenefits inCBSlooked upbenefits inIBAAGNoWAMPOCompletedhandwrittennotePerfectweeklyattendencesubmittedscheduleadjustmentsubmittedCASTsearchhadsomeoneanswer yesto risk Q.transferredto CA100%Qfinitiscores(for week)sentCaliforniamember toSecure H.Full GreenAHT(for week)usedgroupchat to getanswerGave WebResourcespositivecustomerUESfeedbackFull GreenAdherence(for week)mailedan ROIUsedKANAto findanswersent routeto fixclaimssenddeductibleauditrequestDe-escalatedangrycallerEscalatedissue toSupervisor100%UESfor weeklooked upbenefits inPASSlooked upbenefits inCBSlooked upbenefits inIBAAGNoWAMPOCompletedhandwrittennote

June Tigard Intake Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Perfect weekly attendence
  2. submitted schedule adjustment
  3. submitted CAST search
  4. had someone answer yes to risk Q.
  5. transferred to CA
  6. 100% Qfiniti scores (for week)
  7. sent California member to Secure H.
  8. Full Green AHT (for week)
  9. used group chat to get answer
  10. Gave Web Resources
  11. positive customer UES feedback
  12. Full Green Adherence (for week)
  13. mailed an ROI
  14. Used KANA to find answer
  15. sent route to fix claims
  16. send deductible audit request
  17. De-escalated angry caller
  18. Escalated issue to Supervisor
  19. 100% UES for week
  20. looked up benefits in PASS
  21. looked up benefits in CBS
  22. looked up benefits in IBAAG
  23. No WAMPO
  24. Completed handwritten note