This bingo card has a free space and 24 words: Full Green AHT (for week), used group chat to get answer, looked up benefits in PASS, Completed handwritten note, send deductible audit request, looked up benefits in IBAAG, Gave Web Resources, sent route to fix claims, had someone answer yes to risk Q., positive customer UES feedback, 100% Qfiniti scores (for week), looked up benefits in CBS, De-escalated angry caller, transferred to CA, No WAMPO, submitted CAST search, Escalated issue to Supervisor, submitted schedule adjustment, 100% UES for week, Perfect weekly attendence, Used KANA to find answer, mailed an ROI, Full Green Adherence (for week) and sent California member to Secure H..
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