Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. fake laughing
2. They did it for me last time
3. a Karen who is nice
4. Gives color and year when asked for make and model
5. Member still has the old OLAA app
6. Member gets angry about happy holidays
7. Why does my bill send as a check?
8. Angry member
9. has Q Z or V in name
10. Skip pay
11. Threatens to close accounts
12. Gives member # and calls it account #
13. I wanna speak to the manager
14. Wave OD fee
15. Calls different name
16. call over 45 min
17. Gives routing number as account number
18. Calling to make sure you're open
19. member asks what branch we are at
20. I'm not mad at you...
21. unknown name and number
22. Says something other than Merry Christmas
23. Happy we are open on Christmas Eve
24. Member is upset about fraud dispute
25. Called another department no answer
26. "I want to speak to my branch"
27. Doesn't remember who they talked to
28. Gives card number as account number
29. real laughing
30. "I hate the new Billpay system"
31. Failed password