Calling tomake sureyou'reopenhas Q Zor V innameGives colorand yearwhen askedfor make andmodelCallsdifferentnamereallaughingThreatensto closeaccountsSayssomethingother thanMerryChristmasWaveOD feeGives cardnumber asaccountnumberI wannaspeak tothemanagerAngrymemberfakelaughingWhy doesmy billsend as acheck?They didit for melast timeMemberstill hasthe oldOLAA appGivesroutingnumber asaccountnumbercallover 45minCalledanotherdepartmentno answerI'm notmad atyou...SkippayMember isupset aboutfraud disputeGivesmember #and calls itaccount #a Karenwho isnicememberasks whatbranch weare atHappy weare open onChristmasEveFailedpasswordMember getsangry abouthappyholidays"I hate thenewBillpaysystem"unknownname andnumberDoesn'trememberwho theytalked to"I want tospeak tomybranch"Calling tomake sureyou'reopenhas Q Zor V innameGives colorand yearwhen askedfor make andmodelCallsdifferentnamereallaughingThreatensto closeaccountsSayssomethingother thanMerryChristmasWaveOD feeGives cardnumber asaccountnumberI wannaspeak tothemanagerAngrymemberfakelaughingWhy doesmy billsend as acheck?They didit for melast timeMemberstill hasthe oldOLAA appGivesroutingnumber asaccountnumbercallover 45minCalledanotherdepartmentno answerI'm notmad atyou...SkippayMember isupset aboutfraud disputeGivesmember #and calls itaccount #a Karenwho isnicememberasks whatbranch weare atHappy weare open onChristmasEveFailedpasswordMember getsangry abouthappyholidays"I hate thenewBillpaysystem"unknownname andnumberDoesn'trememberwho theytalked to"I want tospeak tomybranch"

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling to make sure you're open
  2. has Q Z or V in name
  3. Gives color and year when asked for make and model
  4. Calls different name
  5. real laughing
  6. Threatens to close accounts
  7. Says something other than Merry Christmas
  8. Wave OD fee
  9. Gives card number as account number
  10. I wanna speak to the manager
  11. Angry member
  12. fake laughing
  13. Why does my bill send as a check?
  14. They did it for me last time
  15. Member still has the old OLAA app
  16. Gives routing number as account number
  17. call over 45 min
  18. Called another department no answer
  19. I'm not mad at you...
  20. Skip pay
  21. Member is upset about fraud dispute
  22. Gives member # and calls it account #
  23. a Karen who is nice
  24. member asks what branch we are at
  25. Happy we are open on Christmas Eve
  26. Failed password
  27. Member gets angry about happy holidays
  28. "I hate the new Billpay system"
  29. unknown name and number
  30. Doesn't remember who they talked to
  31. "I want to speak to my branch"