Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Member still has the old OLAA app
2. Angry member
3. Calls different name
4. Gives color and year when asked for make and model
5. call over 45 min
6. Wave OD fee
7. I'm not mad at you...
8. Gives member # and calls it account #
9. fake laughing
10. "I hate the new Billpay system"
11. Failed password
12. Why does my bill send as a check?
13. Member is upset about fraud dispute
14. member asks what branch we are at
15. Says something other than Merry Christmas
16. Member gets angry about happy holidays
17. Skip pay
18. Doesn't remember who they talked to
19. unknown name and number
20. I wanna speak to the manager
21. They did it for me last time
22. Gives routing number as account number
23. Gives card number as account number
24. Threatens to close accounts
25. "I want to speak to my branch"
26. Happy we are open on Christmas Eve
27. Calling to make sure you're open
28. Called another department no answer
29. has Q Z or V in name
30. real laughing
31. a Karen who is nice