Memberstill hasthe oldOLAA appI'm notmad atyou...memberasks whatbranch weare atMember isupset aboutfraud disputehas Q Zor V innameI wannaspeak tothemanagerMember getsangry abouthappyholidays"I want tospeak tomybranch"unknownname andnumberSayssomethingother thanMerryChristmasFailedpassword"I hate thenewBillpaysystem"Threatensto closeaccountsSkippayHappy weare open onChristmasEveCalledanotherdepartmentno answerDoesn'trememberwho theytalked tocallover 45minfakelaughingGivesroutingnumber asaccountnumberreallaughingGives cardnumber asaccountnumberGives colorand yearwhen askedfor make andmodela Karenwho isniceThey didit for melast timeWaveOD feeWhy doesmy billsend as acheck?AngrymemberCalling tomake sureyou'reopenGivesmember #and calls itaccount #CallsdifferentnameMemberstill hasthe oldOLAA appI'm notmad atyou...memberasks whatbranch weare atMember isupset aboutfraud disputehas Q Zor V innameI wannaspeak tothemanagerMember getsangry abouthappyholidays"I want tospeak tomybranch"unknownname andnumberSayssomethingother thanMerryChristmasFailedpassword"I hate thenewBillpaysystem"Threatensto closeaccountsSkippayHappy weare open onChristmasEveCalledanotherdepartmentno answerDoesn'trememberwho theytalked tocallover 45minfakelaughingGivesroutingnumber asaccountnumberreallaughingGives cardnumber asaccountnumberGives colorand yearwhen askedfor make andmodela Karenwho isniceThey didit for melast timeWaveOD feeWhy doesmy billsend as acheck?AngrymemberCalling tomake sureyou'reopenGivesmember #and calls itaccount #Callsdifferentname

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member still has the old OLAA app
  2. I'm not mad at you...
  3. member asks what branch we are at
  4. Member is upset about fraud dispute
  5. has Q Z or V in name
  6. I wanna speak to the manager
  7. Member gets angry about happy holidays
  8. "I want to speak to my branch"
  9. unknown name and number
  10. Says something other than Merry Christmas
  11. Failed password
  12. "I hate the new Billpay system"
  13. Threatens to close accounts
  14. Skip pay
  15. Happy we are open on Christmas Eve
  16. Called another department no answer
  17. Doesn't remember who they talked to
  18. call over 45 min
  19. fake laughing
  20. Gives routing number as account number
  21. real laughing
  22. Gives card number as account number
  23. Gives color and year when asked for make and model
  24. a Karen who is nice
  25. They did it for me last time
  26. Wave OD fee
  27. Why does my bill send as a check?
  28. Angry member
  29. Calling to make sure you're open
  30. Gives member # and calls it account #
  31. Calls different name