(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Threatens to close accounts
I'm not mad at you...
Wave OD fee
member asks what branch we are at
"I want to speak to my branch"
Angry member
I wanna speak to the manager
"I hate the new Billpay system"
unknown name and number
Member still has the old OLAA app
has Q Z or V in name
Doesn't remember who they talked to
Skip pay
Gives routing number as account number
Gives color and year when asked for make and model