Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Calling to make sure you're open
2. has Q Z or V in name
3. Member is upset about fraud dispute
4. Gives routing number as account number
5. Threatens to close accounts
6. member asks what branch we are at
7. Wave OD fee
8. "I want to speak to my branch"
9. Failed password
10. Gives color and year when asked for make and model
11. Happy we are open on Christmas Eve
12. Called another department no answer
13. They did it for me last time
14. I'm not mad at you...
15. fake laughing
16. Calls different name
17. Skip pay
18. Doesn't remember who they talked to
19. Gives card number as account number
20. Says something other than Merry Christmas
21. a Karen who is nice
22. Member still has the old OLAA app
23. unknown name and number
24. call over 45 min
25. I wanna speak to the manager
26. Angry member
27. Gives member # and calls it account #
28. real laughing
29. Member gets angry about happy holidays
30. "I hate the new Billpay system"
31. Why does my bill send as a check?