Threatensto closeaccountsWaveOD feeMember isupset aboutfraud disputeGivesroutingnumber asaccountnumberunknownname andnumberGives cardnumber asaccountnumberSkippayWhy doesmy billsend as acheck?Sayssomethingother thanMerryChristmasfakelaughingFailedpasswordAngrymemberMember getsangry abouthappyholidaysHappy weare open onChristmasEveI'm notmad atyou...I wannaspeak tothemanagerCalling tomake sureyou'reopenGives colorand yearwhen askedfor make andmodelThey didit for melast timereallaughing"I want tospeak tomybranch"has Q Zor V innameGivesmember #and calls itaccount #a Karenwho isniceMemberstill hasthe oldOLAA appCalledanotherdepartmentno answer"I hate thenewBillpaysystem"Callsdifferentnamememberasks whatbranch weare atDoesn'trememberwho theytalked tocallover 45minThreatensto closeaccountsWaveOD feeMember isupset aboutfraud disputeGivesroutingnumber asaccountnumberunknownname andnumberGives cardnumber asaccountnumberSkippayWhy doesmy billsend as acheck?Sayssomethingother thanMerryChristmasfakelaughingFailedpasswordAngrymemberMember getsangry abouthappyholidaysHappy weare open onChristmasEveI'm notmad atyou...I wannaspeak tothemanagerCalling tomake sureyou'reopenGives colorand yearwhen askedfor make andmodelThey didit for melast timereallaughing"I want tospeak tomybranch"has Q Zor V innameGivesmember #and calls itaccount #a Karenwho isniceMemberstill hasthe oldOLAA appCalledanotherdepartmentno answer"I hate thenewBillpaysystem"Callsdifferentnamememberasks whatbranch weare atDoesn'trememberwho theytalked tocallover 45min

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Threatens to close accounts
  2. Wave OD fee
  3. Member is upset about fraud dispute
  4. Gives routing number as account number
  5. unknown name and number
  6. Gives card number as account number
  7. Skip pay
  8. Why does my bill send as a check?
  9. Says something other than Merry Christmas
  10. fake laughing
  11. Failed password
  12. Angry member
  13. Member gets angry about happy holidays
  14. Happy we are open on Christmas Eve
  15. I'm not mad at you...
  16. I wanna speak to the manager
  17. Calling to make sure you're open
  18. Gives color and year when asked for make and model
  19. They did it for me last time
  20. real laughing
  21. "I want to speak to my branch"
  22. has Q Z or V in name
  23. Gives member # and calls it account #
  24. a Karen who is nice
  25. Member still has the old OLAA app
  26. Called another department no answer
  27. "I hate the new Billpay system"
  28. Calls different name
  29. member asks what branch we are at
  30. Doesn't remember who they talked to
  31. call over 45 min