Sayssomethingother thanMerryChristmasCallsdifferentnamehas Q Zor V innameGivesmember #and calls itaccount #Member isupset aboutfraud disputeI wannaspeak tothemanagerDoesn'trememberwho theytalked toSkippayI'm notmad atyou...unknownname andnumber"I want tospeak tomybranch"fakelaughingcallover 45min"I hate thenewBillpaysystem"memberasks whatbranch weare atMember getsangry abouthappyholidaysGivesroutingnumber asaccountnumberAngrymemberGives cardnumber asaccountnumberWaveOD feeCalling tomake sureyou'reopenreallaughingHappy weare open onChristmasEvea Karenwho isniceFailedpasswordWhy doesmy billsend as acheck?Gives colorand yearwhen askedfor make andmodelThey didit for melast timeCalledanotherdepartmentno answerThreatensto closeaccountsMemberstill hasthe oldOLAA appSayssomethingother thanMerryChristmasCallsdifferentnamehas Q Zor V innameGivesmember #and calls itaccount #Member isupset aboutfraud disputeI wannaspeak tothemanagerDoesn'trememberwho theytalked toSkippayI'm notmad atyou...unknownname andnumber"I want tospeak tomybranch"fakelaughingcallover 45min"I hate thenewBillpaysystem"memberasks whatbranch weare atMember getsangry abouthappyholidaysGivesroutingnumber asaccountnumberAngrymemberGives cardnumber asaccountnumberWaveOD feeCalling tomake sureyou'reopenreallaughingHappy weare open onChristmasEvea Karenwho isniceFailedpasswordWhy doesmy billsend as acheck?Gives colorand yearwhen askedfor make andmodelThey didit for melast timeCalledanotherdepartmentno answerThreatensto closeaccountsMemberstill hasthe oldOLAA app

Contact center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Says something other than Merry Christmas
  2. Calls different name
  3. has Q Z or V in name
  4. Gives member # and calls it account #
  5. Member is upset about fraud dispute
  6. I wanna speak to the manager
  7. Doesn't remember who they talked to
  8. Skip pay
  9. I'm not mad at you...
  10. unknown name and number
  11. "I want to speak to my branch"
  12. fake laughing
  13. call over 45 min
  14. "I hate the new Billpay system"
  15. member asks what branch we are at
  16. Member gets angry about happy holidays
  17. Gives routing number as account number
  18. Angry member
  19. Gives card number as account number
  20. Wave OD fee
  21. Calling to make sure you're open
  22. real laughing
  23. Happy we are open on Christmas Eve
  24. a Karen who is nice
  25. Failed password
  26. Why does my bill send as a check?
  27. Gives color and year when asked for make and model
  28. They did it for me last time
  29. Called another department no answer
  30. Threatens to close accounts
  31. Member still has the old OLAA app