This bingo card has a free space and 31 words: Gives member # and calls it account #, "I hate the new Billpay system", Angry member, "I want to speak to my branch", Gives card number as account number, Gives routing number as account number, Member gets angry about happy holidays, Gives color and year when asked for make and model, has Q Z or V in name, member asks what branch we are at, Happy we are open on Christmas Eve, Says something other than Merry Christmas, Doesn't remember who they talked to, Member still has the old OLAA app, Member is upset about fraud dispute, unknown name and number, Why does my bill send as a check?, Wave OD fee, Skip pay, They did it for me last time, Failed password, I'm not mad at you..., I wanna speak to the manager, a Karen who is nice, Calls different name, Threatens to close accounts, call over 45 min, fake laughing, real laughing, Called another department no answer and Calling to make sure you're open.
Contact center Bingo | SR Bingo | CSC Bingo | Contact Center BINGO | MEMBER SERVICE BINGO!!!
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