Knows case is in another County or Region but called here anyway Wants DNA test (may have or not have an open case) Caller's cell phone keeps cutting out/hangs up/bad connection Caller provides way too much personal info (TMI) Customer wants other party's address/ph/PII TRNA shows customer has called with same question recently APEM not withholding correctly Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc. Says they are returning a call to this number CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL Confused BCSE with CPS (should be CPS call) Caller puts you on 3-way call with other party/empl etc Wants statement they are not receiving child support Has order ending/changing CS but never provided CP upset TOO many Payments received per month Caller is Crying Caller made 2 or more calls in same day to check payment (or on same issue) NCP reporting new APEM/SINC Has not paid in over 6 months but got ENF letter and still says will not pay NCP calls because CP has not received disbursements Is going to sue BCSE Has not received CS, Letters, etc because they moved months ago and did not report Calls re: statement and $ on it they've not received. Paternity at issue but there are more than one potential fathers Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here). Got a letter/notification but no longer has it Call is really about SNAP/TANF benefits (caller should contact BCF) Calls while driving and call cuts in and out/may cut off Knows case is in another County or Region but called here anyway Wants DNA test (may have or not have an open case) Caller's cell phone keeps cutting out/hangs up/bad connection Caller provides way too much personal info (TMI) Customer wants other party's address/ph/PII TRNA shows customer has called with same question recently APEM not withholding correctly Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc. Says they are returning a call to this number CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL Confused BCSE with CPS (should be CPS call) Caller puts you on 3-way call with other party/empl etc Wants statement they are not receiving child support Has order ending/changing CS but never provided CP upset TOO many Payments received per month Caller is Crying Caller made 2 or more calls in same day to check payment (or on same issue) NCP reporting new APEM/SINC Has not paid in over 6 months but got ENF letter and still says will not pay NCP calls because CP has not received disbursements Is going to sue BCSE Has not received CS, Letters, etc because they moved months ago and did not report Calls re: statement and $ on it they've not received. Paternity at issue but there are more than one potential fathers Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here). Got a letter/notification but no longer has it Call is really about SNAP/TANF benefits (caller should contact BCF) Calls while driving and call cuts in and out/may cut off
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Knows case is in another County or Region but called here anyway
I-Wants DNA test (may have or not have an open case)
I-Caller's cell phone keeps cutting out/hangs up/bad connection
G-Caller provides way too much personal info (TMI)
O-Customer wants other party's address/ph/PII
G-TRNA shows customer has called with same question recently
I-APEM not withholding correctly
B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
G-Says they are returning a call to this number
N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
I-Confused BCSE with CPS (should be CPS call)
O-Caller puts you on 3-way call with other party/empl etc
I-Wants statement they are not receiving child support
B-Has order ending/changing CS but never provided
B-CP upset TOO many Payments received per month
N-Caller is Crying
G-Caller made 2 or more calls in same day to check payment (or on same issue)
B-NCP reporting new APEM/SINC
O-Has not paid in over 6 months but got ENF letter and still says will not pay
B-NCP calls because CP has not received disbursements
B-Is going to sue BCSE
O-Has not received CS, Letters, etc because they moved months ago and did not report
I-Calls re: statement and $ on it they've not received.
N-Paternity at issue but there are more than one potential fathers
N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
N-Got a letter/notification but no longer has it
O-Call is really about SNAP/TANF benefits (caller should contact BCF)
G-Calls while driving and call cuts in and out/may cut off