Says theyare returninga call to thisnumberConfusedBCSE withCPS (shouldbe CPS call)Wants DNAtest (mayhave or nothave anopen case)Caller putsyou on 3-waycall with otherparty/empletcGot aletter/notificationbut no longerhas itTRNA showscustomer hascalled withsame questionrecentlyAPEM notwithholdingcorrectlyKnows case isin anotherCounty orRegion butcalled hereanywayCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.CP upsetTOO manyPaymentsreceived permonthCalls re:statementand $ on itthey've notreceived.Calls whiledriving andcall cuts inand out/maycut offIs goingto sueBCSECaller made 2 ormore calls insame day tocheck payment(or on sameissue)Caller's cellphone keepscuttingout/hangsup/badconnectionWantsstatementthey are notreceivingchild supportHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayCustomerwants otherparty'saddress/ph/PIINCPreportingnewAPEM/SINCPaternity atissue but thereare more thanone potentialfathersCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)NCP callsbecause CPhas notreceiveddisbursementsCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CallerisCryingHas orderending/changingCS but neverprovidedHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCallerprovides waytoo muchpersonal info(TMI)Says theyare returninga call to thisnumberConfusedBCSE withCPS (shouldbe CPS call)Wants DNAtest (mayhave or nothave anopen case)Caller putsyou on 3-waycall with otherparty/empletcGot aletter/notificationbut no longerhas itTRNA showscustomer hascalled withsame questionrecentlyAPEM notwithholdingcorrectlyKnows case isin anotherCounty orRegion butcalled hereanywayCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.CP upsetTOO manyPaymentsreceived permonthCalls re:statementand $ on itthey've notreceived.Calls whiledriving andcall cuts inand out/maycut offIs goingto sueBCSECaller made 2 ormore calls insame day tocheck payment(or on sameissue)Caller's cellphone keepscuttingout/hangsup/badconnectionWantsstatementthey are notreceivingchild supportHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayCustomerwants otherparty'saddress/ph/PIINCPreportingnewAPEM/SINCPaternity atissue but thereare more thanone potentialfathersCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)NCP callsbecause CPhas notreceiveddisbursementsCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CallerisCryingHas orderending/changingCS but neverprovidedHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCallerprovides waytoo muchpersonal info(TMI)

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
O
5
N
6
G
7
I
8
G
9
B
10
B
11
I
12
G
13
B
14
G
15
I
16
I
17
O
18
O
19
B
20
N
21
N
22
O
23
B
24
N
25
N
26
B
27
O
28
G
  1. G-Says they are returning a call to this number
  2. I-Confused BCSE with CPS (should be CPS call)
  3. I-Wants DNA test (may have or not have an open case)
  4. O-Caller puts you on 3-way call with other party/empl etc
  5. N-Got a letter/notification but no longer has it
  6. G-TRNA shows customer has called with same question recently
  7. I-APEM not withholding correctly
  8. G-Knows case is in another County or Region but called here anyway
  9. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  10. B-CP upset TOO many Payments received per month
  11. I-Calls re: statement and $ on it they've not received.
  12. G-Calls while driving and call cuts in and out/may cut off
  13. B-Is going to sue BCSE
  14. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  15. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  16. I-Wants statement they are not receiving child support
  17. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  18. O-Customer wants other party's address/ph/PII
  19. B-NCP reporting new APEM/SINC
  20. N-Paternity at issue but there are more than one potential fathers
  21. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  22. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  23. B-NCP calls because CP has not received disbursements
  24. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  25. N-Caller is Crying
  26. B-Has order ending/changing CS but never provided
  27. O-Has not received CS, Letters, etc because they moved months ago and did not report
  28. G-Caller provides way too much personal info (TMI)