Says theyare returninga call to thisnumberHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayIs goingto sueBCSENCP callsbecause CPhas notreceiveddisbursementsCP upsetTOO manyPaymentsreceived permonthCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)CallerisCryingCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Customerwants otherparty'saddress/ph/PIINCPreportingnewAPEM/SINCWants DNAtest (mayhave or nothave anopen case)Paternity atissue but thereare more thanone potentialfathersCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Got aletter/notificationbut no longerhas itHas orderending/changingCS but neverprovidedWantsstatementthey are notreceivingchild supportCaller made 2 ormore calls insame day tocheck payment(or on sameissue)ConfusedBCSE withCPS (shouldbe CPS call)Calls re:statementand $ on itthey've notreceived.Callerprovides waytoo muchpersonal info(TMI)Caller putsyou on 3-waycall with otherparty/empletcCaller's cellphone keepscuttingout/hangsup/badconnectionAPEM notwithholdingcorrectlyCalls whiledriving andcall cuts inand out/maycut offTRNA showscustomer hascalled withsame questionrecentlyKnows case isin anotherCounty orRegion butcalled hereanywaySays theyare returninga call to thisnumberHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayIs goingto sueBCSENCP callsbecause CPhas notreceiveddisbursementsCP upsetTOO manyPaymentsreceived permonthCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)CallerisCryingCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Customerwants otherparty'saddress/ph/PIINCPreportingnewAPEM/SINCWants DNAtest (mayhave or nothave anopen case)Paternity atissue but thereare more thanone potentialfathersCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Got aletter/notificationbut no longerhas itHas orderending/changingCS but neverprovidedWantsstatementthey are notreceivingchild supportCaller made 2 ormore calls insame day tocheck payment(or on sameissue)ConfusedBCSE withCPS (shouldbe CPS call)Calls re:statementand $ on itthey've notreceived.Callerprovides waytoo muchpersonal info(TMI)Caller putsyou on 3-waycall with otherparty/empletcCaller's cellphone keepscuttingout/hangsup/badconnectionAPEM notwithholdingcorrectlyCalls whiledriving andcall cuts inand out/maycut offTRNA showscustomer hascalled withsame questionrecentlyKnows case isin anotherCounty orRegion butcalled hereanyway

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
B
5
B
6
O
7
N
8
B
9
O
10
B
11
I
12
N
13
N
14
O
15
N
16
N
17
B
18
I
19
G
20
I
21
I
22
G
23
O
24
I
25
I
26
G
27
G
28
G
  1. G-Says they are returning a call to this number
  2. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  3. B-Is going to sue BCSE
  4. B-NCP calls because CP has not received disbursements
  5. B-CP upset TOO many Payments received per month
  6. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  7. N-Caller is Crying
  8. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  9. O-Customer wants other party's address/ph/PII
  10. B-NCP reporting new APEM/SINC
  11. I-Wants DNA test (may have or not have an open case)
  12. N-Paternity at issue but there are more than one potential fathers
  13. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  14. O-Has not received CS, Letters, etc because they moved months ago and did not report
  15. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  16. N-Got a letter/notification but no longer has it
  17. B-Has order ending/changing CS but never provided
  18. I-Wants statement they are not receiving child support
  19. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  20. I-Confused BCSE with CPS (should be CPS call)
  21. I-Calls re: statement and $ on it they've not received.
  22. G-Caller provides way too much personal info (TMI)
  23. O-Caller puts you on 3-way call with other party/empl etc
  24. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  25. I-APEM not withholding correctly
  26. G-Calls while driving and call cuts in and out/may cut off
  27. G-TRNA shows customer has called with same question recently
  28. G-Knows case is in another County or Region but called here anyway