Confirmed apptinfo with Date,time,Location/Visittype, andproviderMade avideovisitProvideCo-payamountIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org IT"I'd behappy tohelp youwith that"UsedHDHP VCCo-PayscriptingUsed officevisit Co-payscripting forHMOmemberI have tospeak tomy doctorUsed VCCo-payscripting fora HMOmemberClose thecall with anexpressionof gratitudeMade aofficevisitUsed VCCo-Payscripting fora deductibleplanconnect tothe covidvaccinerecording forvaccine apptsmembercalling forlab resultsMade atelephonevisitLet my get youtransferred overto thatdepartment sothey can furtherassist youConnect tothe F2frecording foroffice visitsPlease arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDMembercalling toconfirm apptdetailsCall May come froma blocked orunknown number,please answer allcalls around yourappointment timePlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeUsed OfficeVisit Co-payscripting fora deductibleplanUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"If first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITConfirmed apptinfo with Date,time,Location/Visittype, andproviderMade avideovisitProvideCo-payamountIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org IT"I'd behappy tohelp youwith that"UsedHDHP VCCo-PayscriptingUsed officevisit Co-payscripting forHMOmemberI have tospeak tomy doctorUsed VCCo-payscripting fora HMOmemberClose thecall with anexpressionof gratitudeMade aofficevisitUsed VCCo-Payscripting fora deductibleplanconnect tothe covidvaccinerecording forvaccine apptsmembercalling forlab resultsMade atelephonevisitLet my get youtransferred overto thatdepartment sothey can furtherassist youConnect tothe F2frecording foroffice visitsPlease arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDMembercalling toconfirm apptdetailsCall May come froma blocked orunknown number,please answer allcalls around yourappointment timePlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeUsed OfficeVisit Co-payscripting fora deductibleplanUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"If first time making avideo visit, go overtech requirementsand offer a transferto KO.org IT

OB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Confirmed appt info with Date, time, Location/Visit type, and provider
  2. Made a video visit
  3. Provide Co-pay amount
  4. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT
  5. "I'd be happy to help you with that"
  6. Used HDHP VC Co-Pay scripting
  7. Used office visit Co-pay scripting for HMO member
  8. I have to speak to my doctor
  9. Used VC Co-pay scripting for a HMO member
  10. Close the call with an expression of gratitude
  11. Made a office visit
  12. Used VC Co-Pay scripting for a deductible plan
  13. connect to the covid vaccine recording for vaccine appts
  14. member calling for lab results
  15. Made a telephone visit
  16. Let my get you transferred over to that department so they can further assist you
  17. Connect to the F2f recording for office visits
  18. Please arrive at least 15min early to your appointment with KP card and Photo ID
  19. Member calling to confirm appt details
  20. Call May come from a blocked or unknown number, please answer all calls around your appointment time
  21. Please log in to KP.org and join your video appointment 15min prior to your appointment time
  22. Used Office Visit Co-pay scripting for a deductible plan
  23. Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share"
  24. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT