Confirmed apptinfo with Date,time,Location/Visittype, andprovidermembercalling forlab resultsUsed VCCo-Payscripting fora deductibleplanPlease arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDConnect tothe F2frecording foroffice visitsLet my get youtransferred overto thatdepartment sothey can furtherassist youUsedHDHP VCCo-PayscriptingMade avideovisitUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"Made aofficevisitProvideCo-payamountUsed OfficeVisit Co-payscripting fora deductibleplanUsed VCCo-payscripting fora HMOmemberPlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeCall May come froma blocked orunknown number,please answer allcalls around yourappointment timeClose thecall with anexpressionof gratitudeUsed officevisit Co-payscripting forHMOmemberI have tospeak tomy doctorIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITMembercalling toconfirm apptdetailsIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org IT"I'd behappy tohelp youwith that"connect tothe covidvaccinerecording forvaccine apptsMade atelephonevisitConfirmed apptinfo with Date,time,Location/Visittype, andprovidermembercalling forlab resultsUsed VCCo-Payscripting fora deductibleplanPlease arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDConnect tothe F2frecording foroffice visitsLet my get youtransferred overto thatdepartment sothey can furtherassist youUsedHDHP VCCo-PayscriptingMade avideovisitUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"Made aofficevisitProvideCo-payamountUsed OfficeVisit Co-payscripting fora deductibleplanUsed VCCo-payscripting fora HMOmemberPlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeCall May come froma blocked orunknown number,please answer allcalls around yourappointment timeClose thecall with anexpressionof gratitudeUsed officevisit Co-payscripting forHMOmemberI have tospeak tomy doctorIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITMembercalling toconfirm apptdetailsIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org IT"I'd behappy tohelp youwith that"connect tothe covidvaccinerecording forvaccine apptsMade atelephonevisit

OB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirmed appt info with Date, time, Location/Visit type, and provider
  2. member calling for lab results
  3. Used VC Co-Pay scripting for a deductible plan
  4. Please arrive at least 15min early to your appointment with KP card and Photo ID
  5. Connect to the F2f recording for office visits
  6. Let my get you transferred over to that department so they can further assist you
  7. Used HDHP VC Co-Pay scripting
  8. Made a video visit
  9. Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share"
  10. Made a office visit
  11. Provide Co-pay amount
  12. Used Office Visit Co-pay scripting for a deductible plan
  13. Used VC Co-pay scripting for a HMO member
  14. Please log in to KP.org and join your video appointment 15min prior to your appointment time
  15. Call May come from a blocked or unknown number, please answer all calls around your appointment time
  16. Close the call with an expression of gratitude
  17. Used office visit Co-pay scripting for HMO member
  18. I have to speak to my doctor
  19. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT
  20. Member calling to confirm appt details
  21. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT
  22. "I'd be happy to help you with that"
  23. connect to the covid vaccine recording for vaccine appts
  24. Made a telephone visit