Please arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITConnect tothe F2frecording foroffice visitsUsedHDHP VCCo-Payscriptingmembercalling forlab resultsClose thecall with anexpressionof gratitudeUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"If first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITUsed VCCo-Payscripting fora deductibleplanUsed OfficeVisit Co-payscripting fora deductibleplanCall May come froma blocked orunknown number,please answer allcalls around yourappointment timePlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeUsed officevisit Co-payscripting forHMOmemberMade aofficevisitLet my get youtransferred overto thatdepartment sothey can furtherassist youI have tospeak tomy doctorMade avideovisitMade atelephonevisitUsed VCCo-payscripting fora HMOmemberConfirmed apptinfo with Date,time,Location/Visittype, andproviderMembercalling toconfirm apptdetails"I'd behappy tohelp youwith that"connect tothe covidvaccinerecording forvaccine apptsProvideCo-payamountPlease arrive atleast 15minearly to yourappointmentwith KP cardand Photo IDIf first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITConnect tothe F2frecording foroffice visitsUsedHDHP VCCo-Payscriptingmembercalling forlab resultsClose thecall with anexpressionof gratitudeUsed telephone Co-pay scripting whenscheduling a phonevisit "By schedulingthis visit you provideconsent to bill yourhealth plan. No changeto your cost share"If first time making avideo visit, go overtech requirementsand offer a transferto KO.org ITUsed VCCo-Payscripting fora deductibleplanUsed OfficeVisit Co-payscripting fora deductibleplanCall May come froma blocked orunknown number,please answer allcalls around yourappointment timePlease log in toKP.org and join yourvideo appointment15min prior to yourappointment timeUsed officevisit Co-payscripting forHMOmemberMade aofficevisitLet my get youtransferred overto thatdepartment sothey can furtherassist youI have tospeak tomy doctorMade avideovisitMade atelephonevisitUsed VCCo-payscripting fora HMOmemberConfirmed apptinfo with Date,time,Location/Visittype, andproviderMembercalling toconfirm apptdetails"I'd behappy tohelp youwith that"connect tothe covidvaccinerecording forvaccine apptsProvideCo-payamount

OB Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Please arrive at least 15min early to your appointment with KP card and Photo ID
  2. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT
  3. Connect to the F2f recording for office visits
  4. Used HDHP VC Co-Pay scripting
  5. member calling for lab results
  6. Close the call with an expression of gratitude
  7. Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share"
  8. If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT
  9. Used VC Co-Pay scripting for a deductible plan
  10. Used Office Visit Co-pay scripting for a deductible plan
  11. Call May come from a blocked or unknown number, please answer all calls around your appointment time
  12. Please log in to KP.org and join your video appointment 15min prior to your appointment time
  13. Used office visit Co-pay scripting for HMO member
  14. Made a office visit
  15. Let my get you transferred over to that department so they can further assist you
  16. I have to speak to my doctor
  17. Made a video visit
  18. Made a telephone visit
  19. Used VC Co-pay scripting for a HMO member
  20. Confirmed appt info with Date, time, Location/Visit type, and provider
  21. Member calling to confirm appt details
  22. "I'd be happy to help you with that"
  23. connect to the covid vaccine recording for vaccine appts
  24. Provide Co-pay amount