This bingo card has a free space and 24 words: Used HDHP VC Co-Pay scripting, Used Office Visit Co-pay scripting for a deductible plan, Used VC Co-Pay scripting for a deductible plan, Please log in to KP.org and join your video appointment 15min prior to your appointment time, Please arrive at least 15min early to your appointment with KP card and Photo ID, Close the call with an expression of gratitude, Call May come from a blocked or unknown number, please answer all calls around your appointment time, Used office visit Co-pay scripting for HMO member, Used VC Co-pay scripting for a HMO member, If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT, If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT, Confirmed appt info with Date, time, Location/Visit type, and provider, Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share", Connect to the F2f recording for office visits, connect to the covid vaccine recording for vaccine appts, Provide Co-pay amount, Made a video visit, Made a telephone visit, Made a office visit, Member calling to confirm appt details, "I'd be happy to help you with that", I have to speak to my doctor, Let my get you transferred over to that department so they can further assist you and member calling for lab results.
⚠ This card has duplicate items: If first time making a video visit, go over tech requirements and offer a transfer to KO.org IT (2)
QA BINGO | Insurance Card Bingo | Insurance Card | Primary Care Bingo | PCS Referral Team
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