(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Chart review to verify ROI
Used HDHP VC Co-Pay scripting
Made a telephone appointment
added interpreter notes
Followed Co-Pay scripting
connected to Covid recording for a vaccine appt
added appointment notes
Made Office Visit
Asked all question from decision tree for vaccine/flu appointment
Scheduled using AR
Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share"
Confirmed appt info with Date, time, Location/Visit type, and provider
Kept positive tone
Used Office Visit Co-pay scripting for a deductible plan
Close the call with an expression of gratitude
Made a video visit
Added phone number to video appointment
Provide Co-pay amount
Assigned referral
Thanked the member for calling KP
Connected to visitor recording
linked AR to appointment
Call May come from a blocked or unknown number, please answer all calls around your appointment time
Please log in to KP.org and join your video appointment 15min prior to your appointment time
