(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Confirmed appt info with Date, time, Location/Visit type, and provider
connected to Covid recording for a vaccine appt
Followed Co-Pay scripting
linked AR to appointment
Thanked the member for calling KP
Please log in to KP.org and join your video appointment 15min prior to your appointment time
Made a telephone appointment
Close the call with an expression of gratitude
Made Office Visit
added appointment notes
Call May come from a blocked or unknown number, please answer all calls around your appointment time
Kept positive tone
Scheduled using AR
Made a video visit
added interpreter notes
Used telephone Co-pay scripting when scheduling a phone visit "By scheduling this visit you provide consent to bill your health plan. No change to your cost share"
Assigned referral
Used Office Visit Co-pay scripting for a deductible plan
Chart review to verify ROI
Added phone number to video appointment
Used HDHP VC Co-Pay scripting
Asked all question from decision tree for vaccine/flu appointment
