Took acall abouta checkerrorGreenmanPedersonCallHelpeda PeerProvidea claimstatusDe-escalateda callGot acomplimentfrom amemberReviewedineligiblesAssistwith OLaccountsetupClosed 3or morecasesAte toomuchpastaDidn't use'wrap'betweencallsOfferedSubServiceIssueda newcardOfferedcounterclaimGaveour faxnumberUpdateSUBinfoHad agoodholidayweekendYouwereyelled atYou wereput onholdTook awalk onyourbreakReset anOL acctpasswordExplaineda 'run out'Revieweda carddenialFoundanerrorTook acall abouta checkerrorGreenmanPedersonCallHelpeda PeerProvidea claimstatusDe-escalateda callGot acomplimentfrom amemberReviewedineligiblesAssistwith OLaccountsetupClosed 3or morecasesAte toomuchpastaDidn't use'wrap'betweencallsOfferedSubServiceIssueda newcardOfferedcounterclaimGaveour faxnumberUpdateSUBinfoHad agoodholidayweekendYouwereyelled atYou wereput onholdTook awalk onyourbreakReset anOL acctpasswordExplaineda 'run out'Revieweda carddenialFoundanerror

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call about a check error
  2. Greenman Pederson Call
  3. Helped a Peer
  4. Provide a claim status
  5. De-escalated a call
  6. Got a compliment from a member
  7. Reviewed ineligibles
  8. Assist with OL account setup
  9. Closed 3 or more cases
  10. Ate too much pasta
  11. Didn't use 'wrap' between calls
  12. Offered Sub Service
  13. Issued a new card
  14. Offered counter claim
  15. Gave our fax number
  16. Update SUB info
  17. Had a good holiday weekend
  18. You were yelled at
  19. You were put on hold
  20. Took a walk on your break
  21. Reset an OL acct password
  22. Explained a 'run out'
  23. Reviewed a card denial
  24. Found an error