Had agoodholidayweekendGreenmanPedersonCallIssueda newcardGot acomplimentfrom amemberAssistwith OLaccountsetupTook acall abouta checkerrorClosed 3or morecasesExplaineda 'run out'Helpeda PeerOfferedSubServiceGaveour faxnumberYou wereput onholdTook awalk onyourbreakProvidea claimstatusRevieweda carddenialAte toomuchpastaOfferedcounterclaimDe-escalateda callYouwereyelled atDidn't use'wrap'betweencallsReset anOL acctpasswordFoundanerrorUpdateSUBinfoReviewedineligiblesHad agoodholidayweekendGreenmanPedersonCallIssueda newcardGot acomplimentfrom amemberAssistwith OLaccountsetupTook acall abouta checkerrorClosed 3or morecasesExplaineda 'run out'Helpeda PeerOfferedSubServiceGaveour faxnumberYou wereput onholdTook awalk onyourbreakProvidea claimstatusRevieweda carddenialAte toomuchpastaOfferedcounterclaimDe-escalateda callYouwereyelled atDidn't use'wrap'betweencallsReset anOL acctpasswordFoundanerrorUpdateSUBinfoReviewedineligibles

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a good holiday weekend
  2. Greenman Pederson Call
  3. Issued a new card
  4. Got a compliment from a member
  5. Assist with OL account setup
  6. Took a call about a check error
  7. Closed 3 or more cases
  8. Explained a 'run out'
  9. Helped a Peer
  10. Offered Sub Service
  11. Gave our fax number
  12. You were put on hold
  13. Took a walk on your break
  14. Provide a claim status
  15. Reviewed a card denial
  16. Ate too much pasta
  17. Offered counter claim
  18. De-escalated a call
  19. You were yelled at
  20. Didn't use 'wrap' between calls
  21. Reset an OL acct password
  22. Found an error
  23. Update SUB info
  24. Reviewed ineligibles