ReviewedineligiblesGreenmanPedersonCallClosed 3or morecasesIssueda newcardGaveour faxnumberYou wereput onholdTook awalk onyourbreakFoundanerrorDe-escalateda callTook acall abouta checkerrorReset anOL acctpasswordHad agoodholidayweekendProvidea claimstatusOfferedcounterclaimDidn't use'wrap'betweencallsOfferedSubServiceUpdateSUBinfoYouwereyelled atGot acomplimentfrom amemberRevieweda carddenialAssistwith OLaccountsetupHelpeda PeerAte toomuchpastaExplaineda 'run out'ReviewedineligiblesGreenmanPedersonCallClosed 3or morecasesIssueda newcardGaveour faxnumberYou wereput onholdTook awalk onyourbreakFoundanerrorDe-escalateda callTook acall abouta checkerrorReset anOL acctpasswordHad agoodholidayweekendProvidea claimstatusOfferedcounterclaimDidn't use'wrap'betweencallsOfferedSubServiceUpdateSUBinfoYouwereyelled atGot acomplimentfrom amemberRevieweda carddenialAssistwith OLaccountsetupHelpeda PeerAte toomuchpastaExplaineda 'run out'

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed ineligibles
  2. Greenman Pederson Call
  3. Closed 3 or more cases
  4. Issued a new card
  5. Gave our fax number
  6. You were put on hold
  7. Took a walk on your break
  8. Found an error
  9. De-escalated a call
  10. Took a call about a check error
  11. Reset an OL acct password
  12. Had a good holiday weekend
  13. Provide a claim status
  14. Offered counter claim
  15. Didn't use 'wrap' between calls
  16. Offered Sub Service
  17. Update SUB info
  18. You were yelled at
  19. Got a compliment from a member
  20. Reviewed a card denial
  21. Assist with OL account setup
  22. Helped a Peer
  23. Ate too much pasta
  24. Explained a 'run out'