FoundanerrorProvidea claimstatusDidn't use'wrap'betweencallsGreenmanPedersonCallIssueda newcardOfferedcounterclaimClosed 3or morecasesGaveour faxnumberOfferedSubServiceReset anOL acctpasswordYouwereyelled atAssistwith OLaccountsetupGot acomplimentfrom amemberTook acall abouta checkerrorAte toomuchpastaHelpeda PeerTook awalk onyourbreakReviewedineligiblesExplaineda 'run out'Revieweda carddenialYou wereput onholdDe-escalateda callHad agoodholidayweekendUpdateSUBinfoFoundanerrorProvidea claimstatusDidn't use'wrap'betweencallsGreenmanPedersonCallIssueda newcardOfferedcounterclaimClosed 3or morecasesGaveour faxnumberOfferedSubServiceReset anOL acctpasswordYouwereyelled atAssistwith OLaccountsetupGot acomplimentfrom amemberTook acall abouta checkerrorAte toomuchpastaHelpeda PeerTook awalk onyourbreakReviewedineligiblesExplaineda 'run out'Revieweda carddenialYou wereput onholdDe-escalateda callHad agoodholidayweekendUpdateSUBinfo

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found an error
  2. Provide a claim status
  3. Didn't use 'wrap' between calls
  4. Greenman Pederson Call
  5. Issued a new card
  6. Offered counter claim
  7. Closed 3 or more cases
  8. Gave our fax number
  9. Offered Sub Service
  10. Reset an OL acct password
  11. You were yelled at
  12. Assist with OL account setup
  13. Got a compliment from a member
  14. Took a call about a check error
  15. Ate too much pasta
  16. Helped a Peer
  17. Took a walk on your break
  18. Reviewed ineligibles
  19. Explained a 'run out'
  20. Reviewed a card denial
  21. You were put on hold
  22. De-escalated a call
  23. Had a good holiday weekend
  24. Update SUB info