Ate toomuchpastaOfferedcounterclaimHelpeda PeerRevieweda carddenialProvidea claimstatusGaveour faxnumberFoundanerrorGreenmanPedersonCallAssistwith OLaccountsetupExplaineda 'run out'Closed 3or morecasesIssueda newcardGot acomplimentfrom amemberReviewedineligiblesDe-escalateda callDidn't use'wrap'betweencallsUpdateSUBinfoOfferedSubServiceTook acall abouta checkerrorYouwereyelled atHad agoodholidayweekendTook awalk onyourbreakYou wereput onholdReset anOL acctpasswordAte toomuchpastaOfferedcounterclaimHelpeda PeerRevieweda carddenialProvidea claimstatusGaveour faxnumberFoundanerrorGreenmanPedersonCallAssistwith OLaccountsetupExplaineda 'run out'Closed 3or morecasesIssueda newcardGot acomplimentfrom amemberReviewedineligiblesDe-escalateda callDidn't use'wrap'betweencallsUpdateSUBinfoOfferedSubServiceTook acall abouta checkerrorYouwereyelled atHad agoodholidayweekendTook awalk onyourbreakYou wereput onholdReset anOL acctpassword

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate too much pasta
  2. Offered counter claim
  3. Helped a Peer
  4. Reviewed a card denial
  5. Provide a claim status
  6. Gave our fax number
  7. Found an error
  8. Greenman Pederson Call
  9. Assist with OL account setup
  10. Explained a 'run out'
  11. Closed 3 or more cases
  12. Issued a new card
  13. Got a compliment from a member
  14. Reviewed ineligibles
  15. De-escalated a call
  16. Didn't use 'wrap' between calls
  17. Update SUB info
  18. Offered Sub Service
  19. Took a call about a check error
  20. You were yelled at
  21. Had a good holiday weekend
  22. Took a walk on your break
  23. You were put on hold
  24. Reset an OL acct password