UpdateSUBinfoIssueda newcardClosed 3or morecasesHad agoodholidayweekendReset anOL acctpasswordOfferedSubServiceTook awalk onyourbreakGreenmanPedersonCallProvidea claimstatusGot acomplimentfrom amemberOfferedcounterclaimGaveour faxnumberExplaineda 'run out'Youwereyelled atTook acall abouta checkerrorHelpeda PeerFoundanerrorAte toomuchpastaDidn't use'wrap'betweencallsDe-escalateda callAssistwith OLaccountsetupRevieweda carddenialReviewedineligiblesYou wereput onholdUpdateSUBinfoIssueda newcardClosed 3or morecasesHad agoodholidayweekendReset anOL acctpasswordOfferedSubServiceTook awalk onyourbreakGreenmanPedersonCallProvidea claimstatusGot acomplimentfrom amemberOfferedcounterclaimGaveour faxnumberExplaineda 'run out'Youwereyelled atTook acall abouta checkerrorHelpeda PeerFoundanerrorAte toomuchpastaDidn't use'wrap'betweencallsDe-escalateda callAssistwith OLaccountsetupRevieweda carddenialReviewedineligiblesYou wereput onhold

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update SUB info
  2. Issued a new card
  3. Closed 3 or more cases
  4. Had a good holiday weekend
  5. Reset an OL acct password
  6. Offered Sub Service
  7. Took a walk on your break
  8. Greenman Pederson Call
  9. Provide a claim status
  10. Got a compliment from a member
  11. Offered counter claim
  12. Gave our fax number
  13. Explained a 'run out'
  14. You were yelled at
  15. Took a call about a check error
  16. Helped a Peer
  17. Found an error
  18. Ate too much pasta
  19. Didn't use 'wrap' between calls
  20. De-escalated a call
  21. Assist with OL account setup
  22. Reviewed a card denial
  23. Reviewed ineligibles
  24. You were put on hold