Took acall abouta checkerrorAte toomuchpastaDe-escalateda callTook awalk onyourbreakIssueda newcardHelpeda PeerFoundanerrorDidn't use'wrap'betweencallsRevieweda carddenialOfferedcounterclaimHad agoodholidayweekendReset anOL acctpasswordUpdateSUBinfoYou wereput onholdProvidea claimstatusYouwereyelled atClosed 3or morecasesGreenmanPedersonCallExplaineda 'run out'Assistwith OLaccountsetupGaveour faxnumberOfferedSubServiceReviewedineligiblesGot acomplimentfrom amemberTook acall abouta checkerrorAte toomuchpastaDe-escalateda callTook awalk onyourbreakIssueda newcardHelpeda PeerFoundanerrorDidn't use'wrap'betweencallsRevieweda carddenialOfferedcounterclaimHad agoodholidayweekendReset anOL acctpasswordUpdateSUBinfoYou wereput onholdProvidea claimstatusYouwereyelled atClosed 3or morecasesGreenmanPedersonCallExplaineda 'run out'Assistwith OLaccountsetupGaveour faxnumberOfferedSubServiceReviewedineligiblesGot acomplimentfrom amember

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call about a check error
  2. Ate too much pasta
  3. De-escalated a call
  4. Took a walk on your break
  5. Issued a new card
  6. Helped a Peer
  7. Found an error
  8. Didn't use 'wrap' between calls
  9. Reviewed a card denial
  10. Offered counter claim
  11. Had a good holiday weekend
  12. Reset an OL acct password
  13. Update SUB info
  14. You were put on hold
  15. Provide a claim status
  16. You were yelled at
  17. Closed 3 or more cases
  18. Greenman Pederson Call
  19. Explained a 'run out'
  20. Assist with OL account setup
  21. Gave our fax number
  22. Offered Sub Service
  23. Reviewed ineligibles
  24. Got a compliment from a member