OfferedcounterclaimProvidea claimstatusAte toomuchpastaFoundanerrorHad agoodholidayweekendTook awalk onyourbreakUpdateSUBinfoRevieweda carddenialYouwereyelled atExplaineda 'run out'De-escalateda callYou wereput onholdReset anOL acctpasswordHelpeda PeerTook acall abouta checkerrorAssistwith OLaccountsetupGaveour faxnumberClosed 3or morecasesReviewedineligiblesIssueda newcardGot acomplimentfrom amemberGreenmanPedersonCallDidn't use'wrap'betweencallsOfferedSubServiceOfferedcounterclaimProvidea claimstatusAte toomuchpastaFoundanerrorHad agoodholidayweekendTook awalk onyourbreakUpdateSUBinfoRevieweda carddenialYouwereyelled atExplaineda 'run out'De-escalateda callYou wereput onholdReset anOL acctpasswordHelpeda PeerTook acall abouta checkerrorAssistwith OLaccountsetupGaveour faxnumberClosed 3or morecasesReviewedineligiblesIssueda newcardGot acomplimentfrom amemberGreenmanPedersonCallDidn't use'wrap'betweencallsOfferedSubService

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered counter claim
  2. Provide a claim status
  3. Ate too much pasta
  4. Found an error
  5. Had a good holiday weekend
  6. Took a walk on your break
  7. Update SUB info
  8. Reviewed a card denial
  9. You were yelled at
  10. Explained a 'run out'
  11. De-escalated a call
  12. You were put on hold
  13. Reset an OL acct password
  14. Helped a Peer
  15. Took a call about a check error
  16. Assist with OL account setup
  17. Gave our fax number
  18. Closed 3 or more cases
  19. Reviewed ineligibles
  20. Issued a new card
  21. Got a compliment from a member
  22. Greenman Pederson Call
  23. Didn't use 'wrap' between calls
  24. Offered Sub Service