ReviewedineligiblesIssueda newcardOfferedcounterclaimGot acomplimentfrom amemberExplaineda 'run out'Closed 3or morecasesDidn't use'wrap'betweencallsTook acall abouta checkerrorRevieweda carddenialAssistwith OLaccountsetupGreenmanPedersonCallHad agoodholidayweekendGaveour faxnumberFoundanerrorAte toomuchpastaUpdateSUBinfoOfferedSubServiceProvidea claimstatusYou wereput onholdTook awalk onyourbreakYouwereyelled atReset anOL acctpasswordHelpeda PeerDe-escalateda callReviewedineligiblesIssueda newcardOfferedcounterclaimGot acomplimentfrom amemberExplaineda 'run out'Closed 3or morecasesDidn't use'wrap'betweencallsTook acall abouta checkerrorRevieweda carddenialAssistwith OLaccountsetupGreenmanPedersonCallHad agoodholidayweekendGaveour faxnumberFoundanerrorAte toomuchpastaUpdateSUBinfoOfferedSubServiceProvidea claimstatusYou wereput onholdTook awalk onyourbreakYouwereyelled atReset anOL acctpasswordHelpeda PeerDe-escalateda call

Member Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed ineligibles
  2. Issued a new card
  3. Offered counter claim
  4. Got a compliment from a member
  5. Explained a 'run out'
  6. Closed 3 or more cases
  7. Didn't use 'wrap' between calls
  8. Took a call about a check error
  9. Reviewed a card denial
  10. Assist with OL account setup
  11. Greenman Pederson Call
  12. Had a good holiday weekend
  13. Gave our fax number
  14. Found an error
  15. Ate too much pasta
  16. Update SUB info
  17. Offered Sub Service
  18. Provide a claim status
  19. You were put on hold
  20. Took a walk on your break
  21. You were yelled at
  22. Reset an OL acct password
  23. Helped a Peer
  24. De-escalated a call