This bingo card has a free space and 24 words: You were put on hold, Found an error, Got a compliment from a member, Offered counter claim, You were yelled at, Gave our fax number, Reviewed ineligibles, Closed 3 or more cases, Reviewed a card denial, Ate too much pasta, Issued a new card, Reset an OL acct password, Provide a claim status, Offered Sub Service, Explained a 'run out', Helped a Peer, Greenman Pederson Call, Didn't use 'wrap' between calls, De-escalated a call, Had a good holiday weekend, Assist with OL account setup, Took a walk on your break, Update SUB info and Took a call about a check error.
Member Service Bingo | Customer Service | 90 Day Plan Bingo! | Office Bingo | Advocate 4me
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