Maintainedeye contactwhilecommunicatingWas awareof the otherparty's spaceas to notinvadeGreetedpassengerswith a warmsmileWent theextra milefor apassengerThinkbeforespeakingPositivetone ofvoiceActivelylistenedUsed simple/comprehensivewordsShowed apositivefacialexpressionAskedopen-endedquestionsNodded yourhead to conveythat youagreed/ waspaying attentionIntroducedyourselfAvoidedusingcomplicatedvocabularyAvoidedcrossingyour armsConsideredthe positionof the otherpartyWas patient with acolleague/passengerGoodgrooming ofappearanceUsedconciselanguageTook a deepbreath beforesayingsomethingrashLeanedforward toshowspeaker yourinterestAvoidedbeingjudgmentalor beingstereotypicalSmiled andshowedinterestduring aconversationSolvedaconflictAnsweredquestionscorrectlyMaintainedeye contactwhilecommunicatingWas awareof the otherparty's spaceas to notinvadeGreetedpassengerswith a warmsmileWent theextra milefor apassengerThinkbeforespeakingPositivetone ofvoiceActivelylistenedUsed simple/comprehensivewordsShowed apositivefacialexpressionAskedopen-endedquestionsNodded yourhead to conveythat youagreed/ waspaying attentionIntroducedyourselfAvoidedusingcomplicatedvocabularyAvoidedcrossingyour armsConsideredthe positionof the otherpartyWas patient with acolleague/passengerGoodgrooming ofappearanceUsedconciselanguageTook a deepbreath beforesayingsomethingrashLeanedforward toshowspeaker yourinterestAvoidedbeingjudgmentalor beingstereotypicalSmiled andshowedinterestduring aconversationSolvedaconflictAnsweredquestionscorrectly

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintained eye contact while communicating
  2. Was aware of the other party's space as to not invade
  3. Greeted passengers with a warm smile
  4. Went the extra mile for a passenger
  5. Think before speaking
  6. Positive tone of voice
  7. Actively listened
  8. Used simple/ comprehensive words
  9. Showed a positive facial expression
  10. Asked open-ended questions
  11. Nodded your head to convey that you agreed/ was paying attention
  12. Introduced yourself
  13. Avoided using complicated vocabulary
  14. Avoided crossing your arms
  15. Considered the position of the other party
  16. Was patient with a colleague/passenger
  17. Good grooming of appearance
  18. Used concise language
  19. Took a deep breath before saying something rash
  20. Leaned forward to show speaker your interest
  21. Avoided being judgmental or being stereotypical
  22. Smiled and showed interest during a conversation
  23. Solved a conflict
  24. Answered questions correctly