Used simple/comprehensivewordsLeanedforward toshowspeaker yourinterestSolvedaconflictSmiled andshowedinterestduring aconversationAnsweredquestionscorrectlyGreetedpassengerswith a warmsmileWent theextra milefor apassengerActivelylistenedGoodgrooming ofappearanceTook a deepbreath beforesayingsomethingrashConsideredthe positionof the otherpartyUsedconciselanguageAskedopen-endedquestionsMaintainedeye contactwhilecommunicatingAvoidedcrossingyour armsThinkbeforespeakingWas awareof the otherparty's spaceas to notinvadePositivetone ofvoiceWas patient with acolleague/passengerAvoidedusingcomplicatedvocabularyAvoidedbeingjudgmentalor beingstereotypicalShowed apositivefacialexpressionIntroducedyourselfNodded yourhead to conveythat youagreed/ waspaying attentionUsed simple/comprehensivewordsLeanedforward toshowspeaker yourinterestSolvedaconflictSmiled andshowedinterestduring aconversationAnsweredquestionscorrectlyGreetedpassengerswith a warmsmileWent theextra milefor apassengerActivelylistenedGoodgrooming ofappearanceTook a deepbreath beforesayingsomethingrashConsideredthe positionof the otherpartyUsedconciselanguageAskedopen-endedquestionsMaintainedeye contactwhilecommunicatingAvoidedcrossingyour armsThinkbeforespeakingWas awareof the otherparty's spaceas to notinvadePositivetone ofvoiceWas patient with acolleague/passengerAvoidedusingcomplicatedvocabularyAvoidedbeingjudgmentalor beingstereotypicalShowed apositivefacialexpressionIntroducedyourselfNodded yourhead to conveythat youagreed/ waspaying attention

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used simple/ comprehensive words
  2. Leaned forward to show speaker your interest
  3. Solved a conflict
  4. Smiled and showed interest during a conversation
  5. Answered questions correctly
  6. Greeted passengers with a warm smile
  7. Went the extra mile for a passenger
  8. Actively listened
  9. Good grooming of appearance
  10. Took a deep breath before saying something rash
  11. Considered the position of the other party
  12. Used concise language
  13. Asked open-ended questions
  14. Maintained eye contact while communicating
  15. Avoided crossing your arms
  16. Think before speaking
  17. Was aware of the other party's space as to not invade
  18. Positive tone of voice
  19. Was patient with a colleague/passenger
  20. Avoided using complicated vocabulary
  21. Avoided being judgmental or being stereotypical
  22. Showed a positive facial expression
  23. Introduced yourself
  24. Nodded your head to convey that you agreed/ was paying attention