Used simple/ comprehensive words Maintained eye contact while communicating Asked open- ended questions Nodded your head to convey that you agreed/ was paying attention Actively listened Was aware of the other party's space as to not invade Solved a conflict Avoided using complicated vocabulary Good grooming of appearance Showed a positive facial expression Smiled and showed interest during a conversation Greeted passengers with a warm smile Answered questions correctly Considered the position of the other party Avoided crossing your arms Went the extra mile for a passenger Leaned forward to show speaker your interest Positive tone of voice Think before speaking Was patient with a colleague/passenger Took a deep breath before saying something rash Avoided being judgmental or being stereotypical Used concise language Introduced yourself Used simple/ comprehensive words Maintained eye contact while communicating Asked open- ended questions Nodded your head to convey that you agreed/ was paying attention Actively listened Was aware of the other party's space as to not invade Solved a conflict Avoided using complicated vocabulary Good grooming of appearance Showed a positive facial expression Smiled and showed interest during a conversation Greeted passengers with a warm smile Answered questions correctly Considered the position of the other party Avoided crossing your arms Went the extra mile for a passenger Leaned forward to show speaker your interest Positive tone of voice Think before speaking Was patient with a colleague/passenger Took a deep breath before saying something rash Avoided being judgmental or being stereotypical Used concise language Introduced yourself
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used simple/ comprehensive words
Maintained eye contact while communicating
Asked open-ended questions
Nodded your head to convey that you agreed/ was paying attention
Actively listened
Was aware of the other party's space as to not invade
Solved a conflict
Avoided using complicated vocabulary
Good grooming of appearance
Showed a positive facial expression
Smiled and showed interest during a conversation
Greeted passengers with a warm smile
Answered questions correctly
Considered the position of the other party
Avoided crossing your arms
Went the extra mile for a passenger
Leaned forward to show speaker your interest
Positive tone of voice
Think before speaking
Was patient with a colleague/passenger
Took a deep breath before saying something rash
Avoided being judgmental or being stereotypical
Used concise language
Introduced yourself