(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Smiled and showed interest during a conversation
Went the extra mile for a passenger
Asked open-ended questions
Was patient with a colleague/passenger
Used concise language
Took a deep breath before saying something rash
Greeted passengers with a warm smile
Avoided being judgmental or being stereotypical
Avoided using complicated vocabulary
Avoided crossing your arms
Actively listened
Solved a conflict
Leaned forward to show speaker your interest
Maintained eye contact while communicating
Showed a positive facial expression
Think before speaking
Good grooming of appearance
Answered questions correctly
Nodded your head to convey that you agreed/ was paying attention
Positive tone of voice
Considered the position of the other party
Used simple/ comprehensive words
Introduced yourself
Was aware of the other party's space as to not invade
