Positive tone of voice Greeted passengers with a warm smile Nodded your head to convey that you agreed/ was paying attention Was aware of the other party's space as to not invade Answered questions correctly Leaned forward to show speaker your interest Maintained eye contact while communicating Good grooming of appearance Used simple/ comprehensive words Avoided using complicated vocabulary Showed a positive facial expression Introduced yourself Took a deep breath before saying something rash Actively listened Smiled and showed interest during a conversation Think before speaking Used concise language Asked open- ended questions Avoided crossing your arms Was patient with a colleague/passenger Went the extra mile for a passenger Solved a conflict Avoided being judgmental or being stereotypical Considered the position of the other party Positive tone of voice Greeted passengers with a warm smile Nodded your head to convey that you agreed/ was paying attention Was aware of the other party's space as to not invade Answered questions correctly Leaned forward to show speaker your interest Maintained eye contact while communicating Good grooming of appearance Used simple/ comprehensive words Avoided using complicated vocabulary Showed a positive facial expression Introduced yourself Took a deep breath before saying something rash Actively listened Smiled and showed interest during a conversation Think before speaking Used concise language Asked open- ended questions Avoided crossing your arms Was patient with a colleague/passenger Went the extra mile for a passenger Solved a conflict Avoided being judgmental or being stereotypical Considered the position of the other party
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Positive tone of voice
Greeted passengers with a warm smile
Nodded your head to convey that you agreed/ was paying attention
Was aware of the other party's space as to not invade
Answered questions correctly
Leaned forward to show speaker your interest
Maintained eye contact while communicating
Good grooming of appearance
Used simple/ comprehensive words
Avoided using complicated vocabulary
Showed a positive facial expression
Introduced yourself
Took a deep breath before saying something rash
Actively listened
Smiled and showed interest during a conversation
Think before speaking
Used concise language
Asked open-ended questions
Avoided crossing your arms
Was patient with a colleague/passenger
Went the extra mile for a passenger
Solved a conflict
Avoided being judgmental or being stereotypical
Considered the position of the other party