Askedopen-endedquestionsUsedconciselanguageIntroducedyourselfAvoidedbeingjudgmentalor beingstereotypicalAvoidedusingcomplicatedvocabularyWent theextra milefor apassengerNodded yourhead to conveythat youagreed/ waspaying attentionWas patient with acolleague/passengerTook a deepbreath beforesayingsomethingrashActivelylistenedLeanedforward toshowspeaker yourinterestAnsweredquestionscorrectlySmiled andshowedinterestduring aconversationSolvedaconflictAvoidedcrossingyour armsThinkbeforespeakingWas awareof the otherparty's spaceas to notinvadeMaintainedeye contactwhilecommunicatingUsed simple/comprehensivewordsPositivetone ofvoiceGreetedpassengerswith a warmsmileShowed apositivefacialexpressionGoodgrooming ofappearanceConsideredthe positionof the otherpartyAskedopen-endedquestionsUsedconciselanguageIntroducedyourselfAvoidedbeingjudgmentalor beingstereotypicalAvoidedusingcomplicatedvocabularyWent theextra milefor apassengerNodded yourhead to conveythat youagreed/ waspaying attentionWas patient with acolleague/passengerTook a deepbreath beforesayingsomethingrashActivelylistenedLeanedforward toshowspeaker yourinterestAnsweredquestionscorrectlySmiled andshowedinterestduring aconversationSolvedaconflictAvoidedcrossingyour armsThinkbeforespeakingWas awareof the otherparty's spaceas to notinvadeMaintainedeye contactwhilecommunicatingUsed simple/comprehensivewordsPositivetone ofvoiceGreetedpassengerswith a warmsmileShowed apositivefacialexpressionGoodgrooming ofappearanceConsideredthe positionof the otherparty

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked open-ended questions
  2. Used concise language
  3. Introduced yourself
  4. Avoided being judgmental or being stereotypical
  5. Avoided using complicated vocabulary
  6. Went the extra mile for a passenger
  7. Nodded your head to convey that you agreed/ was paying attention
  8. Was patient with a colleague/passenger
  9. Took a deep breath before saying something rash
  10. Actively listened
  11. Leaned forward to show speaker your interest
  12. Answered questions correctly
  13. Smiled and showed interest during a conversation
  14. Solved a conflict
  15. Avoided crossing your arms
  16. Think before speaking
  17. Was aware of the other party's space as to not invade
  18. Maintained eye contact while communicating
  19. Used simple/ comprehensive words
  20. Positive tone of voice
  21. Greeted passengers with a warm smile
  22. Showed a positive facial expression
  23. Good grooming of appearance
  24. Considered the position of the other party