AnsweredquestionscorrectlyShowed apositivefacialexpressionThinkbeforespeakingIntroducedyourselfAvoidedcrossingyour armsAvoidedbeingjudgmentalor beingstereotypicalPositivetone ofvoiceConsideredthe positionof the otherpartyNodded yourhead to conveythat youagreed/ waspaying attentionGreetedpassengerswith a warmsmileMaintainedeye contactwhilecommunicatingWent theextra milefor apassengerAskedopen-endedquestionsSmiled andshowedinterestduring aconversationWas awareof the otherparty's spaceas to notinvadeSolvedaconflictWas patient with acolleague/passengerGoodgrooming ofappearanceTook a deepbreath beforesayingsomethingrashUsed simple/comprehensivewordsActivelylistenedLeanedforward toshowspeaker yourinterestUsedconciselanguageAvoidedusingcomplicatedvocabularyAnsweredquestionscorrectlyShowed apositivefacialexpressionThinkbeforespeakingIntroducedyourselfAvoidedcrossingyour armsAvoidedbeingjudgmentalor beingstereotypicalPositivetone ofvoiceConsideredthe positionof the otherpartyNodded yourhead to conveythat youagreed/ waspaying attentionGreetedpassengerswith a warmsmileMaintainedeye contactwhilecommunicatingWent theextra milefor apassengerAskedopen-endedquestionsSmiled andshowedinterestduring aconversationWas awareof the otherparty's spaceas to notinvadeSolvedaconflictWas patient with acolleague/passengerGoodgrooming ofappearanceTook a deepbreath beforesayingsomethingrashUsed simple/comprehensivewordsActivelylistenedLeanedforward toshowspeaker yourinterestUsedconciselanguageAvoidedusingcomplicatedvocabulary

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered questions correctly
  2. Showed a positive facial expression
  3. Think before speaking
  4. Introduced yourself
  5. Avoided crossing your arms
  6. Avoided being judgmental or being stereotypical
  7. Positive tone of voice
  8. Considered the position of the other party
  9. Nodded your head to convey that you agreed/ was paying attention
  10. Greeted passengers with a warm smile
  11. Maintained eye contact while communicating
  12. Went the extra mile for a passenger
  13. Asked open-ended questions
  14. Smiled and showed interest during a conversation
  15. Was aware of the other party's space as to not invade
  16. Solved a conflict
  17. Was patient with a colleague/passenger
  18. Good grooming of appearance
  19. Took a deep breath before saying something rash
  20. Used simple/ comprehensive words
  21. Actively listened
  22. Leaned forward to show speaker your interest
  23. Used concise language
  24. Avoided using complicated vocabulary