Took a deepbreath beforesayingsomethingrashSmiled andshowedinterestduring aconversationWas awareof the otherparty's spaceas to notinvadeGoodgrooming ofappearanceAvoidedusingcomplicatedvocabularyUsed simple/comprehensivewordsLeanedforward toshowspeaker yourinterestWas patient with acolleague/passengerShowed apositivefacialexpressionPositivetone ofvoiceAskedopen-endedquestionsIntroducedyourselfGreetedpassengerswith a warmsmileSolvedaconflictAvoidedcrossingyour armsUsedconciselanguageWent theextra milefor apassengerConsideredthe positionof the otherpartyNodded yourhead to conveythat youagreed/ waspaying attentionAvoidedbeingjudgmentalor beingstereotypicalAnsweredquestionscorrectlyThinkbeforespeakingMaintainedeye contactwhilecommunicatingActivelylistenedTook a deepbreath beforesayingsomethingrashSmiled andshowedinterestduring aconversationWas awareof the otherparty's spaceas to notinvadeGoodgrooming ofappearanceAvoidedusingcomplicatedvocabularyUsed simple/comprehensivewordsLeanedforward toshowspeaker yourinterestWas patient with acolleague/passengerShowed apositivefacialexpressionPositivetone ofvoiceAskedopen-endedquestionsIntroducedyourselfGreetedpassengerswith a warmsmileSolvedaconflictAvoidedcrossingyour armsUsedconciselanguageWent theextra milefor apassengerConsideredthe positionof the otherpartyNodded yourhead to conveythat youagreed/ waspaying attentionAvoidedbeingjudgmentalor beingstereotypicalAnsweredquestionscorrectlyThinkbeforespeakingMaintainedeye contactwhilecommunicatingActivelylistened

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a deep breath before saying something rash
  2. Smiled and showed interest during a conversation
  3. Was aware of the other party's space as to not invade
  4. Good grooming of appearance
  5. Avoided using complicated vocabulary
  6. Used simple/ comprehensive words
  7. Leaned forward to show speaker your interest
  8. Was patient with a colleague/passenger
  9. Showed a positive facial expression
  10. Positive tone of voice
  11. Asked open-ended questions
  12. Introduced yourself
  13. Greeted passengers with a warm smile
  14. Solved a conflict
  15. Avoided crossing your arms
  16. Used concise language
  17. Went the extra mile for a passenger
  18. Considered the position of the other party
  19. Nodded your head to convey that you agreed/ was paying attention
  20. Avoided being judgmental or being stereotypical
  21. Answered questions correctly
  22. Think before speaking
  23. Maintained eye contact while communicating
  24. Actively listened