Was awareof the otherparty's spaceas to notinvadeLeanedforward toshowspeaker yourinterestSolvedaconflictNodded yourhead to conveythat youagreed/ waspaying attentionConsideredthe positionof the otherpartyAvoidedusingcomplicatedvocabularyAvoidedcrossingyour armsGreetedpassengerswith a warmsmileThinkbeforespeakingMaintainedeye contactwhilecommunicatingIntroducedyourselfAvoidedbeingjudgmentalor beingstereotypicalTook a deepbreath beforesayingsomethingrashActivelylistenedUsedconciselanguageUsed simple/comprehensivewordsPositivetone ofvoiceAnsweredquestionscorrectlyWas patient with acolleague/passengerShowed apositivefacialexpressionAskedopen-endedquestionsSmiled andshowedinterestduring aconversationWent theextra milefor apassengerGoodgrooming ofappearanceWas awareof the otherparty's spaceas to notinvadeLeanedforward toshowspeaker yourinterestSolvedaconflictNodded yourhead to conveythat youagreed/ waspaying attentionConsideredthe positionof the otherpartyAvoidedusingcomplicatedvocabularyAvoidedcrossingyour armsGreetedpassengerswith a warmsmileThinkbeforespeakingMaintainedeye contactwhilecommunicatingIntroducedyourselfAvoidedbeingjudgmentalor beingstereotypicalTook a deepbreath beforesayingsomethingrashActivelylistenedUsedconciselanguageUsed simple/comprehensivewordsPositivetone ofvoiceAnsweredquestionscorrectlyWas patient with acolleague/passengerShowed apositivefacialexpressionAskedopen-endedquestionsSmiled andshowedinterestduring aconversationWent theextra milefor apassengerGoodgrooming ofappearance

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Was aware of the other party's space as to not invade
  2. Leaned forward to show speaker your interest
  3. Solved a conflict
  4. Nodded your head to convey that you agreed/ was paying attention
  5. Considered the position of the other party
  6. Avoided using complicated vocabulary
  7. Avoided crossing your arms
  8. Greeted passengers with a warm smile
  9. Think before speaking
  10. Maintained eye contact while communicating
  11. Introduced yourself
  12. Avoided being judgmental or being stereotypical
  13. Took a deep breath before saying something rash
  14. Actively listened
  15. Used concise language
  16. Used simple/ comprehensive words
  17. Positive tone of voice
  18. Answered questions correctly
  19. Was patient with a colleague/passenger
  20. Showed a positive facial expression
  21. Asked open-ended questions
  22. Smiled and showed interest during a conversation
  23. Went the extra mile for a passenger
  24. Good grooming of appearance