Used simple/comprehensivewordsMaintainedeye contactwhilecommunicatingAskedopen-endedquestionsNodded yourhead to conveythat youagreed/ waspaying attentionActivelylistenedWas awareof the otherparty's spaceas to notinvadeSolvedaconflictAvoidedusingcomplicatedvocabularyGoodgrooming ofappearanceShowed apositivefacialexpressionSmiled andshowedinterestduring aconversationGreetedpassengerswith a warmsmileAnsweredquestionscorrectlyConsideredthe positionof the otherpartyAvoidedcrossingyour armsWent theextra milefor apassengerLeanedforward toshowspeaker yourinterestPositivetone ofvoiceThinkbeforespeakingWas patient with acolleague/passengerTook a deepbreath beforesayingsomethingrashAvoidedbeingjudgmentalor beingstereotypicalUsedconciselanguageIntroducedyourselfUsed simple/comprehensivewordsMaintainedeye contactwhilecommunicatingAskedopen-endedquestionsNodded yourhead to conveythat youagreed/ waspaying attentionActivelylistenedWas awareof the otherparty's spaceas to notinvadeSolvedaconflictAvoidedusingcomplicatedvocabularyGoodgrooming ofappearanceShowed apositivefacialexpressionSmiled andshowedinterestduring aconversationGreetedpassengerswith a warmsmileAnsweredquestionscorrectlyConsideredthe positionof the otherpartyAvoidedcrossingyour armsWent theextra milefor apassengerLeanedforward toshowspeaker yourinterestPositivetone ofvoiceThinkbeforespeakingWas patient with acolleague/passengerTook a deepbreath beforesayingsomethingrashAvoidedbeingjudgmentalor beingstereotypicalUsedconciselanguageIntroducedyourself

Bingo at work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used simple/ comprehensive words
  2. Maintained eye contact while communicating
  3. Asked open-ended questions
  4. Nodded your head to convey that you agreed/ was paying attention
  5. Actively listened
  6. Was aware of the other party's space as to not invade
  7. Solved a conflict
  8. Avoided using complicated vocabulary
  9. Good grooming of appearance
  10. Showed a positive facial expression
  11. Smiled and showed interest during a conversation
  12. Greeted passengers with a warm smile
  13. Answered questions correctly
  14. Considered the position of the other party
  15. Avoided crossing your arms
  16. Went the extra mile for a passenger
  17. Leaned forward to show speaker your interest
  18. Positive tone of voice
  19. Think before speaking
  20. Was patient with a colleague/passenger
  21. Took a deep breath before saying something rash
  22. Avoided being judgmental or being stereotypical
  23. Used concise language
  24. Introduced yourself