(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No problem!
Make eye contact
7 seconds
Power of listening
25%
Say hello
12%
Non-verbal
Probe using open-ended questions
Security should be called and patient should be escorted away
downplay someone's circumstances so they are not as overwhelmed
Verbal
I can hear your frustration and am so sorry you were inconvenienced
Playing with pets
Summarize what was said to understand what happened
