Process aRelease ofAuthorization(RoA) on anaccountProcess apaymenthistory w/DFASProcessan MPNrequestProcessanEndorserAddendumWork 5+call backrequestsProcess apaymenthistoryw/o DFASProcessanID/TheftpacketProcessrequest for aconsolidationapplicationSubmit acoachingoppXfer acall to theSRC HDSend out anapprovalletter (IDR,Def, Forbetc.)Worked aCallingCampaignMAIL outan IDRHistoryMake aninternationalcall to aborrowerWork & closean nTakeissue dealingwith creditdisputeProcessa def/forbhistoryWork arefundrequest(non-COVID)Submit aPOD leaderresearchrequestSubmit aLeadershipResearchRequestProcess apreviousservicerhistory with 4+prev servicersWork on anaccount inLegal Status(non-TPD)Process apaymentdisclosureXfer a call tothe Militaryteam(because it'stheir item)Work anaccount inLegalStatusProcess aMortgageLetterProcess aRelease ofAuthorization(RoA) on anaccountProcess apaymenthistory w/DFASProcessan MPNrequestProcessanEndorserAddendumWork 5+call backrequestsProcess apaymenthistoryw/o DFASProcessanID/TheftpacketProcessrequest for aconsolidationapplicationSubmit acoachingoppXfer acall to theSRC HDSend out anapprovalletter (IDR,Def, Forbetc.)Worked aCallingCampaignMAIL outan IDRHistoryMake aninternationalcall to aborrowerWork & closean nTakeissue dealingwith creditdisputeProcessa def/forbhistoryWork arefundrequest(non-COVID)Submit aPOD leaderresearchrequestSubmit aLeadershipResearchRequestProcess apreviousservicerhistory with 4+prev servicersWork on anaccount inLegal Status(non-TPD)Process apaymentdisclosureXfer a call tothe Militaryteam(because it'stheir item)Work anaccount inLegalStatusProcess aMortgageLetter

MOTO BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a Release of Authorization (RoA) on an account
  2. Process a payment history w/ DFAS
  3. Process an MPN request
  4. Process an Endorser Addendum
  5. Work 5+ call back requests
  6. Process a payment history w/o DFAS
  7. Process an ID/Theft packet
  8. Process request for a consolidation application
  9. Submit a coaching opp
  10. Xfer a call to the SRC HD
  11. Send out an approval letter (IDR, Def, Forb etc.)
  12. Worked a Calling Campaign
  13. MAIL out an IDR History
  14. Make an international call to a borrower
  15. Work & close an nTake issue dealing with credit dispute
  16. Process a def/forb history
  17. Work a refund request (non-COVID)
  18. Submit a POD leader research request
  19. Submit a Leadership Research Request
  20. Process a previous servicer history with 4+ prev servicers
  21. Work on an account in Legal Status (non-TPD)
  22. Process a payment disclosure
  23. Xfer a call to the Military team (because it's their item)
  24. Work an account in Legal Status
  25. Process a Mortgage Letter