Processa def/forbhistoryProcessanID/TheftpacketProcess apreviousservicerhistory with 4+prev servicersXfer acall to theSRC HDSend out anapprovalletter (IDR,Def, Forbetc.)Process aMortgageLetterProcess aRelease ofAuthorization(RoA) on anaccountProcessrequest for aconsolidationapplicationProcess apaymenthistory w/DFASSubmit acoachingoppWork on anaccount inLegal Status(non-TPD)Process apaymentdisclosureWork 5+call backrequestsProcess apaymenthistoryw/o DFASProcessanEndorserAddendumWork arefundrequest(non-COVID)Work anaccount inLegalStatusSubmit aPOD leaderresearchrequestSubmit aLeadershipResearchRequestMAIL outan IDRHistoryProcessan MPNrequestWorked aCallingCampaignXfer a call tothe Militaryteam(because it'stheir item)Make aninternationalcall to aborrowerWork & closean nTakeissue dealingwith creditdisputeProcessa def/forbhistoryProcessanID/TheftpacketProcess apreviousservicerhistory with 4+prev servicersXfer acall to theSRC HDSend out anapprovalletter (IDR,Def, Forbetc.)Process aMortgageLetterProcess aRelease ofAuthorization(RoA) on anaccountProcessrequest for aconsolidationapplicationProcess apaymenthistory w/DFASSubmit acoachingoppWork on anaccount inLegal Status(non-TPD)Process apaymentdisclosureWork 5+call backrequestsProcess apaymenthistoryw/o DFASProcessanEndorserAddendumWork arefundrequest(non-COVID)Work anaccount inLegalStatusSubmit aPOD leaderresearchrequestSubmit aLeadershipResearchRequestMAIL outan IDRHistoryProcessan MPNrequestWorked aCallingCampaignXfer a call tothe Militaryteam(because it'stheir item)Make aninternationalcall to aborrowerWork & closean nTakeissue dealingwith creditdispute

MOTO BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a def/forb history
  2. Process an ID/Theft packet
  3. Process a previous servicer history with 4+ prev servicers
  4. Xfer a call to the SRC HD
  5. Send out an approval letter (IDR, Def, Forb etc.)
  6. Process a Mortgage Letter
  7. Process a Release of Authorization (RoA) on an account
  8. Process request for a consolidation application
  9. Process a payment history w/ DFAS
  10. Submit a coaching opp
  11. Work on an account in Legal Status (non-TPD)
  12. Process a payment disclosure
  13. Work 5+ call back requests
  14. Process a payment history w/o DFAS
  15. Process an Endorser Addendum
  16. Work a refund request (non-COVID)
  17. Work an account in Legal Status
  18. Submit a POD leader research request
  19. Submit a Leadership Research Request
  20. MAIL out an IDR History
  21. Process an MPN request
  22. Worked a Calling Campaign
  23. Xfer a call to the Military team (because it's their item)
  24. Make an international call to a borrower
  25. Work & close an nTake issue dealing with credit dispute