This bingo card has a free space and 25 words: Worked a Calling Campaign, Process a Mortgage Letter, Xfer a call to the SRC HD, MAIL out an IDR History, Make an international call to a borrower, Process an MPN request, Process an Endorser Addendum, Submit a Leadership Research Request, Send out an approval letter (IDR, Def, Forb etc.), Process a payment history w/ DFAS, Process a payment history w/o DFAS, Process a payment disclosure, Work a refund request (non-COVID), Process an ID/Theft packet, Process a def/forb history, Submit a coaching opp, Submit a POD leader research request, Process a previous servicer history with 4+ prev servicers, Work & close an nTake issue dealing with credit dispute, Process a Release of Authorization (RoA) on an account, Work 5+ call back requests, Work an account in Legal Status, Work on an account in Legal Status (non-TPD), Process request for a consolidation application and Xfer a call to the Military team (because it's their item).
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