Repeatsinstructionsto helperClaimRequiredHomeISPProblemWrongqueueEscalation"It'smaking anoise"CustomerliedUserforgottheirpasswordUser continuesusing computerafter connectingfor supportUserdoesn'tsave theirworkCallback;noanswerNot aproductwesupportHowto BuyLMGTFYUser triedtroubleshootingand unpluggedeverythingbefore callingInternal fightover whohas to dealwith theticketSameCustomerSameDayNote says "Thishasn't workedin weeks" onthe first ticketsubmittedWants tobe taughthow touse officeLanguageBarrierPSLBuzzwordsIs workingproperlywhen youconnectUser is"Wendy"User realizeswe haveremoteaccess"Programchangedby itself""it workedyesterday"User thinksthey are anexception tothe policyActualdefectiveproductRepeatsinstructionsto helperClaimRequiredHomeISPProblemWrongqueueEscalation"It'smaking anoise"CustomerliedUserforgottheirpasswordUser continuesusing computerafter connectingfor supportUserdoesn'tsave theirworkCallback;noanswerNot aproductwesupportHowto BuyLMGTFYUser triedtroubleshootingand unpluggedeverythingbefore callingInternal fightover whohas to dealwith theticketSameCustomerSameDayNote says "Thishasn't workedin weeks" onthe first ticketsubmittedWants tobe taughthow touse officeLanguageBarrierPSLBuzzwordsIs workingproperlywhen youconnectUser is"Wendy"User realizeswe haveremoteaccess"Programchangedby itself""it workedyesterday"User thinksthey are anexception tothe policyActualdefectiveproduct

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Repeats instructions to helper
  2. Claim Required
  3. Home ISP Problem
  4. Wrong queue
  5. Escalation
  6. "It's making a noise"
  7. Customer lied
  8. User forgot their password
  9. User continues using computer after connecting for support
  10. User doesn't save their work
  11. Callback; no answer
  12. Not a product we support
  13. How to Buy
  14. LMGTFY
  15. User tried troubleshooting and unplugged everything before calling
  16. Internal fight over who has to deal with the ticket
  17. Same Customer Same Day
  18. Note says "This hasn't worked in weeks" on the first ticket submitted
  19. Wants to be taught how to use office
  20. Language Barrier
  21. PSL Buzz words
  22. Is working properly when you connect
  23. User is "Wendy"
  24. User realizes we have remote access
  25. "Program changed by itself"
  26. "it worked yesterday"
  27. User thinks they are an exception to the policy
  28. Actual defective product