Note says "Thishasn't workedin weeks" onthe first ticketsubmitted"It'smaking anoise"Callback;noanswerWants tobe taughthow touse officeActualdefectiveproductRepeatsinstructionsto helperLMGTFYWrongqueueIs workingproperlywhen youconnectSameCustomerSameDay"Programchangedby itself"User realizeswe haveremoteaccessUser is"Wendy"User triedtroubleshootingand unpluggedeverythingbefore callingPSLBuzzwordsInternal fightover whohas to dealwith theticketHowto BuyUserdoesn'tsave theirwork"it workedyesterday"Not aproductwesupportEscalationUser continuesusing computerafter connectingfor supportUser thinksthey are anexception tothe policyLanguageBarrierUserforgottheirpasswordCustomerliedClaimRequiredHomeISPProblemNote says "Thishasn't workedin weeks" onthe first ticketsubmitted"It'smaking anoise"Callback;noanswerWants tobe taughthow touse officeActualdefectiveproductRepeatsinstructionsto helperLMGTFYWrongqueueIs workingproperlywhen youconnectSameCustomerSameDay"Programchangedby itself"User realizeswe haveremoteaccessUser is"Wendy"User triedtroubleshootingand unpluggedeverythingbefore callingPSLBuzzwordsInternal fightover whohas to dealwith theticketHowto BuyUserdoesn'tsave theirwork"it workedyesterday"Not aproductwesupportEscalationUser continuesusing computerafter connectingfor supportUser thinksthey are anexception tothe policyLanguageBarrierUserforgottheirpasswordCustomerliedClaimRequiredHomeISPProblem

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Note says "This hasn't worked in weeks" on the first ticket submitted
  2. "It's making a noise"
  3. Callback; no answer
  4. Wants to be taught how to use office
  5. Actual defective product
  6. Repeats instructions to helper
  7. LMGTFY
  8. Wrong queue
  9. Is working properly when you connect
  10. Same Customer Same Day
  11. "Program changed by itself"
  12. User realizes we have remote access
  13. User is "Wendy"
  14. User tried troubleshooting and unplugged everything before calling
  15. PSL Buzz words
  16. Internal fight over who has to deal with the ticket
  17. How to Buy
  18. User doesn't save their work
  19. "it worked yesterday"
  20. Not a product we support
  21. Escalation
  22. User continues using computer after connecting for support
  23. User thinks they are an exception to the policy
  24. Language Barrier
  25. User forgot their password
  26. Customer lied
  27. Claim Required
  28. Home ISP Problem