WrongqueueUserforgottheirpasswordLMGTFYNot aproductwesupportCallback;noanswerClaimRequiredSameCustomerSameDayHowto BuyUser realizeswe haveremoteaccessNote says "Thishasn't workedin weeks" onthe first ticketsubmittedActualdefectiveproductLanguageBarrierWants tobe taughthow touse officeUser is"Wendy"HomeISPProblemUser thinksthey are anexception tothe policy"It'smaking anoise""Programchangedby itself"Userdoesn'tsave theirwork"it workedyesterday"EscalationPSLBuzzwordsIs workingproperlywhen youconnectInternal fightover whohas to dealwith theticketRepeatsinstructionsto helperUser triedtroubleshootingand unpluggedeverythingbefore callingUser continuesusing computerafter connectingfor supportCustomerliedWrongqueueUserforgottheirpasswordLMGTFYNot aproductwesupportCallback;noanswerClaimRequiredSameCustomerSameDayHowto BuyUser realizeswe haveremoteaccessNote says "Thishasn't workedin weeks" onthe first ticketsubmittedActualdefectiveproductLanguageBarrierWants tobe taughthow touse officeUser is"Wendy"HomeISPProblemUser thinksthey are anexception tothe policy"It'smaking anoise""Programchangedby itself"Userdoesn'tsave theirwork"it workedyesterday"EscalationPSLBuzzwordsIs workingproperlywhen youconnectInternal fightover whohas to dealwith theticketRepeatsinstructionsto helperUser triedtroubleshootingand unpluggedeverythingbefore callingUser continuesusing computerafter connectingfor supportCustomerlied

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong queue
  2. User forgot their password
  3. LMGTFY
  4. Not a product we support
  5. Callback; no answer
  6. Claim Required
  7. Same Customer Same Day
  8. How to Buy
  9. User realizes we have remote access
  10. Note says "This hasn't worked in weeks" on the first ticket submitted
  11. Actual defective product
  12. Language Barrier
  13. Wants to be taught how to use office
  14. User is "Wendy"
  15. Home ISP Problem
  16. User thinks they are an exception to the policy
  17. "It's making a noise"
  18. "Program changed by itself"
  19. User doesn't save their work
  20. "it worked yesterday"
  21. Escalation
  22. PSL Buzz words
  23. Is working properly when you connect
  24. Internal fight over who has to deal with the ticket
  25. Repeats instructions to helper
  26. User tried troubleshooting and unplugged everything before calling
  27. User continues using computer after connecting for support
  28. Customer lied