"Programchangedby itself"SameCustomerSameDayEscalationWrongqueueInternal fightover whohas to dealwith theticketClaimRequiredUser triedtroubleshootingand unpluggedeverythingbefore callingLMGTFYNote says "Thishasn't workedin weeks" onthe first ticketsubmittedIs workingproperlywhen youconnectHowto BuyUser is"Wendy"Repeatsinstructionsto helperPSLBuzzwordsLanguageBarrier"It'smaking anoise"ActualdefectiveproductNot aproductwesupportHomeISPProblemCallback;noanswer"it workedyesterday"CustomerliedUser realizeswe haveremoteaccessUser thinksthey are anexception tothe policyUser continuesusing computerafter connectingfor supportUserforgottheirpasswordWants tobe taughthow touse officeUserdoesn'tsave theirwork"Programchangedby itself"SameCustomerSameDayEscalationWrongqueueInternal fightover whohas to dealwith theticketClaimRequiredUser triedtroubleshootingand unpluggedeverythingbefore callingLMGTFYNote says "Thishasn't workedin weeks" onthe first ticketsubmittedIs workingproperlywhen youconnectHowto BuyUser is"Wendy"Repeatsinstructionsto helperPSLBuzzwordsLanguageBarrier"It'smaking anoise"ActualdefectiveproductNot aproductwesupportHomeISPProblemCallback;noanswer"it workedyesterday"CustomerliedUser realizeswe haveremoteaccessUser thinksthey are anexception tothe policyUser continuesusing computerafter connectingfor supportUserforgottheirpasswordWants tobe taughthow touse officeUserdoesn'tsave theirwork

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Program changed by itself"
  2. Same Customer Same Day
  3. Escalation
  4. Wrong queue
  5. Internal fight over who has to deal with the ticket
  6. Claim Required
  7. User tried troubleshooting and unplugged everything before calling
  8. LMGTFY
  9. Note says "This hasn't worked in weeks" on the first ticket submitted
  10. Is working properly when you connect
  11. How to Buy
  12. User is "Wendy"
  13. Repeats instructions to helper
  14. PSL Buzz words
  15. Language Barrier
  16. "It's making a noise"
  17. Actual defective product
  18. Not a product we support
  19. Home ISP Problem
  20. Callback; no answer
  21. "it worked yesterday"
  22. Customer lied
  23. User realizes we have remote access
  24. User thinks they are an exception to the policy
  25. User continues using computer after connecting for support
  26. User forgot their password
  27. Wants to be taught how to use office
  28. User doesn't save their work