ActualdefectiveproductNote says "Thishasn't workedin weeks" onthe first ticketsubmittedHowto BuyNot aproductwesupportCallback;noanswerWrongqueueIs workingproperlywhen youconnectLanguageBarrierSameCustomerSameDayUser thinksthey are anexception tothe policyHomeISPProblemClaimRequiredRepeatsinstructionsto helper"Programchangedby itself"User triedtroubleshootingand unpluggedeverythingbefore callingUser realizeswe haveremoteaccessUser continuesusing computerafter connectingfor support"it workedyesterday"EscalationWants tobe taughthow touse officePSLBuzzwordsLMGTFYUser is"Wendy"Userdoesn'tsave theirworkInternal fightover whohas to dealwith theticketCustomerliedUserforgottheirpassword"It'smaking anoise"ActualdefectiveproductNote says "Thishasn't workedin weeks" onthe first ticketsubmittedHowto BuyNot aproductwesupportCallback;noanswerWrongqueueIs workingproperlywhen youconnectLanguageBarrierSameCustomerSameDayUser thinksthey are anexception tothe policyHomeISPProblemClaimRequiredRepeatsinstructionsto helper"Programchangedby itself"User triedtroubleshootingand unpluggedeverythingbefore callingUser realizeswe haveremoteaccessUser continuesusing computerafter connectingfor support"it workedyesterday"EscalationWants tobe taughthow touse officePSLBuzzwordsLMGTFYUser is"Wendy"Userdoesn'tsave theirworkInternal fightover whohas to dealwith theticketCustomerliedUserforgottheirpassword"It'smaking anoise"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Actual defective product
  2. Note says "This hasn't worked in weeks" on the first ticket submitted
  3. How to Buy
  4. Not a product we support
  5. Callback; no answer
  6. Wrong queue
  7. Is working properly when you connect
  8. Language Barrier
  9. Same Customer Same Day
  10. User thinks they are an exception to the policy
  11. Home ISP Problem
  12. Claim Required
  13. Repeats instructions to helper
  14. "Program changed by itself"
  15. User tried troubleshooting and unplugged everything before calling
  16. User realizes we have remote access
  17. User continues using computer after connecting for support
  18. "it worked yesterday"
  19. Escalation
  20. Wants to be taught how to use office
  21. PSL Buzz words
  22. LMGTFY
  23. User is "Wendy"
  24. User doesn't save their work
  25. Internal fight over who has to deal with the ticket
  26. Customer lied
  27. User forgot their password
  28. "It's making a noise"