ActualdefectiveproductInternal fightover whohas to dealwith theticket"It'smaking anoise"User triedtroubleshootingand unpluggedeverythingbefore callingCallback;noanswerEscalationWrongqueueNote says "Thishasn't workedin weeks" onthe first ticketsubmittedRepeatsinstructionsto helperHowto Buy"Programchangedby itself"User thinksthey are anexception tothe policyLMGTFYUserdoesn'tsave theirworkIs workingproperlywhen youconnectLanguageBarrierPSLBuzzwordsCustomerliedSameCustomerSameDayHomeISPProblemWants tobe taughthow touse office"it workedyesterday"User realizeswe haveremoteaccessUserforgottheirpasswordUser continuesusing computerafter connectingfor supportClaimRequiredUser is"Wendy"Not aproductwesupportActualdefectiveproductInternal fightover whohas to dealwith theticket"It'smaking anoise"User triedtroubleshootingand unpluggedeverythingbefore callingCallback;noanswerEscalationWrongqueueNote says "Thishasn't workedin weeks" onthe first ticketsubmittedRepeatsinstructionsto helperHowto Buy"Programchangedby itself"User thinksthey are anexception tothe policyLMGTFYUserdoesn'tsave theirworkIs workingproperlywhen youconnectLanguageBarrierPSLBuzzwordsCustomerliedSameCustomerSameDayHomeISPProblemWants tobe taughthow touse office"it workedyesterday"User realizeswe haveremoteaccessUserforgottheirpasswordUser continuesusing computerafter connectingfor supportClaimRequiredUser is"Wendy"Not aproductwesupport

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Actual defective product
  2. Internal fight over who has to deal with the ticket
  3. "It's making a noise"
  4. User tried troubleshooting and unplugged everything before calling
  5. Callback; no answer
  6. Escalation
  7. Wrong queue
  8. Note says "This hasn't worked in weeks" on the first ticket submitted
  9. Repeats instructions to helper
  10. How to Buy
  11. "Program changed by itself"
  12. User thinks they are an exception to the policy
  13. LMGTFY
  14. User doesn't save their work
  15. Is working properly when you connect
  16. Language Barrier
  17. PSL Buzz words
  18. Customer lied
  19. Same Customer Same Day
  20. Home ISP Problem
  21. Wants to be taught how to use office
  22. "it worked yesterday"
  23. User realizes we have remote access
  24. User forgot their password
  25. User continues using computer after connecting for support
  26. Claim Required
  27. User is "Wendy"
  28. Not a product we support