Not aproductwesupportLanguageBarrierIs workingproperlywhen youconnect"it workedyesterday"Wants tobe taughthow touse officePSLBuzzwordsActualdefectiveproductRepeatsinstructionsto helperCallback;noanswerSameCustomerSameDayHomeISPProblemEscalationUserforgottheirpasswordNote says "Thishasn't workedin weeks" onthe first ticketsubmittedUserdoesn'tsave theirworkUser is"Wendy"User realizeswe haveremoteaccess"Programchangedby itself"Howto BuyCustomerliedUser triedtroubleshootingand unpluggedeverythingbefore callingUser thinksthey are anexception tothe policyLMGTFYClaimRequiredUser continuesusing computerafter connectingfor supportWrongqueueInternal fightover whohas to dealwith theticket"It'smaking anoise"Not aproductwesupportLanguageBarrierIs workingproperlywhen youconnect"it workedyesterday"Wants tobe taughthow touse officePSLBuzzwordsActualdefectiveproductRepeatsinstructionsto helperCallback;noanswerSameCustomerSameDayHomeISPProblemEscalationUserforgottheirpasswordNote says "Thishasn't workedin weeks" onthe first ticketsubmittedUserdoesn'tsave theirworkUser is"Wendy"User realizeswe haveremoteaccess"Programchangedby itself"Howto BuyCustomerliedUser triedtroubleshootingand unpluggedeverythingbefore callingUser thinksthey are anexception tothe policyLMGTFYClaimRequiredUser continuesusing computerafter connectingfor supportWrongqueueInternal fightover whohas to dealwith theticket"It'smaking anoise"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not a product we support
  2. Language Barrier
  3. Is working properly when you connect
  4. "it worked yesterday"
  5. Wants to be taught how to use office
  6. PSL Buzz words
  7. Actual defective product
  8. Repeats instructions to helper
  9. Callback; no answer
  10. Same Customer Same Day
  11. Home ISP Problem
  12. Escalation
  13. User forgot their password
  14. Note says "This hasn't worked in weeks" on the first ticket submitted
  15. User doesn't save their work
  16. User is "Wendy"
  17. User realizes we have remote access
  18. "Program changed by itself"
  19. How to Buy
  20. Customer lied
  21. User tried troubleshooting and unplugged everything before calling
  22. User thinks they are an exception to the policy
  23. LMGTFY
  24. Claim Required
  25. User continues using computer after connecting for support
  26. Wrong queue
  27. Internal fight over who has to deal with the ticket
  28. "It's making a noise"