Note says "Thishasn't workedin weeks" onthe first ticketsubmittedIs workingproperlywhen youconnectHomeISPProblemLanguageBarrierUser triedtroubleshootingand unpluggedeverythingbefore callingHowto BuyCustomerliedActualdefectiveproductPSLBuzzwordsNot aproductwesupportWants tobe taughthow touse officeEscalationWrongqueueInternal fightover whohas to dealwith theticketClaimRequiredUser is"Wendy"SameCustomerSameDayUser continuesusing computerafter connectingfor support"It'smaking anoise"UserforgottheirpasswordRepeatsinstructionsto helper"it workedyesterday"LMGTFYCallback;noanswer"Programchangedby itself"Userdoesn'tsave theirworkUser thinksthey are anexception tothe policyUser realizeswe haveremoteaccessNote says "Thishasn't workedin weeks" onthe first ticketsubmittedIs workingproperlywhen youconnectHomeISPProblemLanguageBarrierUser triedtroubleshootingand unpluggedeverythingbefore callingHowto BuyCustomerliedActualdefectiveproductPSLBuzzwordsNot aproductwesupportWants tobe taughthow touse officeEscalationWrongqueueInternal fightover whohas to dealwith theticketClaimRequiredUser is"Wendy"SameCustomerSameDayUser continuesusing computerafter connectingfor support"It'smaking anoise"UserforgottheirpasswordRepeatsinstructionsto helper"it workedyesterday"LMGTFYCallback;noanswer"Programchangedby itself"Userdoesn'tsave theirworkUser thinksthey are anexception tothe policyUser realizeswe haveremoteaccess

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Note says "This hasn't worked in weeks" on the first ticket submitted
  2. Is working properly when you connect
  3. Home ISP Problem
  4. Language Barrier
  5. User tried troubleshooting and unplugged everything before calling
  6. How to Buy
  7. Customer lied
  8. Actual defective product
  9. PSL Buzz words
  10. Not a product we support
  11. Wants to be taught how to use office
  12. Escalation
  13. Wrong queue
  14. Internal fight over who has to deal with the ticket
  15. Claim Required
  16. User is "Wendy"
  17. Same Customer Same Day
  18. User continues using computer after connecting for support
  19. "It's making a noise"
  20. User forgot their password
  21. Repeats instructions to helper
  22. "it worked yesterday"
  23. LMGTFY
  24. Callback; no answer
  25. "Program changed by itself"
  26. User doesn't save their work
  27. User thinks they are an exception to the policy
  28. User realizes we have remote access