WrongqueueIs workingproperlywhen youconnectUser is"Wendy"Howto BuyUserdoesn'tsave theirworkLMGTFYUser thinksthey are anexception tothe policyInternal fightover whohas to dealwith theticketActualdefectiveproductUser realizeswe haveremoteaccessUserforgottheirpassword"It'smaking anoise""it workedyesterday"LanguageBarrierNot aproductwesupportCustomerliedEscalationHomeISPProblemSameCustomerSameDayClaimRequiredUser triedtroubleshootingand unpluggedeverythingbefore callingUser continuesusing computerafter connectingfor supportCallback;noanswerRepeatsinstructionsto helperWants tobe taughthow touse office"Programchangedby itself"PSLBuzzwordsNote says "Thishasn't workedin weeks" onthe first ticketsubmittedWrongqueueIs workingproperlywhen youconnectUser is"Wendy"Howto BuyUserdoesn'tsave theirworkLMGTFYUser thinksthey are anexception tothe policyInternal fightover whohas to dealwith theticketActualdefectiveproductUser realizeswe haveremoteaccessUserforgottheirpassword"It'smaking anoise""it workedyesterday"LanguageBarrierNot aproductwesupportCustomerliedEscalationHomeISPProblemSameCustomerSameDayClaimRequiredUser triedtroubleshootingand unpluggedeverythingbefore callingUser continuesusing computerafter connectingfor supportCallback;noanswerRepeatsinstructionsto helperWants tobe taughthow touse office"Programchangedby itself"PSLBuzzwordsNote says "Thishasn't workedin weeks" onthe first ticketsubmitted

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrong queue
  2. Is working properly when you connect
  3. User is "Wendy"
  4. How to Buy
  5. User doesn't save their work
  6. LMGTFY
  7. User thinks they are an exception to the policy
  8. Internal fight over who has to deal with the ticket
  9. Actual defective product
  10. User realizes we have remote access
  11. User forgot their password
  12. "It's making a noise"
  13. "it worked yesterday"
  14. Language Barrier
  15. Not a product we support
  16. Customer lied
  17. Escalation
  18. Home ISP Problem
  19. Same Customer Same Day
  20. Claim Required
  21. User tried troubleshooting and unplugged everything before calling
  22. User continues using computer after connecting for support
  23. Callback; no answer
  24. Repeats instructions to helper
  25. Wants to be taught how to use office
  26. "Program changed by itself"
  27. PSL Buzz words
  28. Note says "This hasn't worked in weeks" on the first ticket submitted