(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"What we can do is..."
"I'm going to take care of this for you"
Take a selfie on break
"I'm glad you contacted us about this"
"Let's try to make it right"
"I can see why you would be frustrated"
Smile when you answer the call
"We really appreciate your business"
Show immediate empathy for decline
"Let's go ahead and get that done!"
"If I am understanding correctly..."
Tell your customer how you are taking care of them.
Count to 10
"I know your time is valuable"
"Fraud is not fun"
"Thank you for your time"
"Let's see what options we have"
Smile when you answer the call
"I am here to help you"
Do a dance
Tell a "Dad' joke to your customer
"It's important we get it fixed"
"I know you've spent a lot of time on this"
"It sounds like you did the right thing you could"
