(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"Let's try to make it right"
Take a selfie on break
Smile when you answer the call
"What we can do is..."
"It sounds like you did the right thing you could"
"Let's see what options we have"
Show immediate empathy for decline
"I am here to help you"
"I can see why you would be frustrated"
"Fraud is not fun"
"We really appreciate your business"
Do a dance
"I know you've spent a lot of time on this"
"Thank you for your time"
"It's important we get it fixed"
Smile when you answer the call
"I'm going to take care of this for you"
"I know your time is valuable"
"Let's go ahead and get that done!"
"If I am understanding correctly..."
Count to 10
Tell a "Dad' joke to your customer
Tell your customer how you are taking care of them.