(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Count to 10
"I can see why you would be frustrated"
"Thank you for your time"
Take a selfie on break
"Let's see what options we have"
Smile when you answer the call
"I know you've spent a lot of time on this"
Show immediate empathy for decline
Smile when you answer the call
Tell a "Dad' joke to your customer
"Fraud is not fun"
"We really appreciate your business"
"What we can do is..."
"It's important we get it fixed"
"I'm glad you contacted us about this"
"I'm going to take care of this for you"
"It sounds like you did the right thing you could"
"If I am understanding correctly..."
"Let's try to make it right"
"I know your time is valuable"
"Let's go ahead and get that done!"
Do a dance
"I am here to help you"
Tell your customer how you are taking care of them.
