(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Smile when you answer the call
"It's important we get it fixed"
"I can see why you would be frustrated"
"We really appreciate your business"
Take a selfie on break
"Let's try to make it right"
Show immediate empathy for decline
Tell a "Dad' joke to your customer
"I am here to help you"
"If I am understanding correctly..."
Tell your customer how you are taking care of them.
"Thank you for your time"
"I'm glad you contacted us about this"
"Let's see what options we have"
Count to 10
Smile when you answer the call
Do a dance
"I know your time is valuable"
"I know you've spent a lot of time on this"
"Let's go ahead and get that done!"
"It sounds like you did the right thing you could"
