(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Do a dance
"Let's go ahead and get that done!"
Tell your customer how you are taking care of them.
"I'm glad you contacted us about this"
"I can see why you would be frustrated"
Smile when you answer the call
"I know your time is valuable"
Count to 10
"I am here to help you"
"Let's try to make it right"
"It's important we get it fixed"
"I'm going to take care of this for you"
"We really appreciate your business"
Take a selfie on break
"I know you've spent a lot of time on this"
"Thank you for your time"
"Fraud is not fun"
Tell a "Dad' joke to your customer
"It sounds like you did the right thing you could"
