(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Let's try to make it right"
"If I am understanding correctly..."
Smile when you answer the call
"I know your time is valuable"
"Let's go ahead and get that done!"
Show immediate empathy for decline
"I'm glad you contacted us about this"
Take a selfie on break
"It's important we get it fixed"
"It sounds like you did the right thing you could"
"I know you've spent a lot of time on this"
"I'm going to take care of this for you"
"Fraud is not fun"
"We really appreciate your business"
"I can see why you would be frustrated"
Count to 10
"Thank you for your time"
Tell a "Dad' joke to your customer
"Let's see what options we have"
Tell your customer how you are taking care of them.
