(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Let's go ahead and get that done!"
Count to 10
"I am here to help you"
"I know you've spent a lot of time on this"
"I know your time is valuable"
"Fraud is not fun"
"I can see why you would be frustrated"
Tell a "Dad' joke to your customer
"It's important we get it fixed"
"I'm glad you contacted us about this"
"Let's try to make it right"
"Let's see what options we have"
Do a dance
"If I am understanding correctly..."
Take a selfie on break
"I'm going to take care of this for you"
Smile when you answer the call
"Thank you for your time"
"What we can do is..."
Show immediate empathy for decline
Smile when you answer the call
"We really appreciate your business"
"It sounds like you did the right thing you could"
Tell your customer how you are taking care of them.
