This bingo card has a free space and 24 words: Show immediate empathy for decline, Do a dance, Smile when you answer the call, "I am here to help you", Tell your customer how you are taking care of them., "I know you've spent a lot of time on this", "Let's see what options we have", "We really appreciate your business", "I'm glad you contacted us about this", "I know your time is valuable", Take a selfie on break, "If I am understanding correctly...", Count to 10, "Let's try to make it right", "It's important we get it fixed", "Thank you for your time", "Fraud is not fun", "I can see why you would be frustrated", "What we can do is...", Smile when you answer the call, "I'm going to take care of this for you", Tell a "Dad' joke to your customer, "Let's go ahead and get that done!" and "It sounds like you did the right thing you could".
⚠ This card has duplicate items: Smile when you answer the call (2)
friday fun! | Boot Camp Bingo | Active Listening Bingo | Empathy Bingo | EMPATHY RULES SUPPORT
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